Do it for my apps on the App Store too, Apple.
Agreed. Convenient for Apple to absolve themselves of these things, but when my app gets a bunch of hateful reviews simply because the user doesn't want to pay, or provide an email, Apple lets all that stand.
Apple pulls all customer reviews from online Apple Store
91–100 of 124 posts
Re: Apple pulls all customer reviews from online Apple Store
#92Earlier quoted context omitted.
If that were the case, I’d expect that Apple would use it in their marketing. A more environmentally friendly cable could be a good selling point.
Oh, they do: https://www.apple.com/environment/our-approach/
Investigating magsafe cable durability in those countries might be a way to corroborate or refute the PVC theory, though I wouldn't know where to start.
Re: Apple pulls all customer reviews from online Apple Store
#93Do it for my apps on the App Store too, Apple.
So, you either try to push through it or buy reviews -- and risk getting kicked out of the store entirely.
Reviews are 33% of the reason I shut down my app biz. (And then 33% dealing with the college dropouts in the review department and 33% for taking 33% for making my job harder than it would be without their help.)
Cutting out reviews would be helpful for probably everyone but the top 1%. It would certainly make it less of a shit show for most developers.
Re: Apple pulls all customer reviews from online Apple Store
#94Earlier quoted context omitted.
Agreed. Convenient for Apple to absolve themselves of these things, but when my app gets a bunch of hateful reviews simply because the user doesn't want to pay, or provide an email, Apple lets all that stand.
You can flag irrelevant reviews.
Re: Apple pulls all customer reviews from online Apple Store
#95I honestly suspect Apple's completely lost without Steve Jobs and instead of innovating and building quality products they're pivoting into a fashion symbol and trying to push their margins as high as they can and eke out as much money as possible before people realize what's going on and abandon them in favor of better, cheaper alternatives.
Re: Apple pulls all customer reviews from online Apple Store
#96Do it for my apps on the App Store too, Apple.
Came here to say that. Unless you're bringing an already popular product into the store or have a large marketing budget, you're really at the mercy of the handful of people who seem to live to give bad reviews. It's even worse for a free product, which suggests that it's a % of people who have nothing better to do. So, you either try to push through it or buy reviews -- and risk getting kicked out of the store entir…
Re: Apple pulls all customer reviews from online Apple Store
#97Earlier quoted context omitted.
You can flag irrelevant reviews.
If you think that process is fair or efficient I'd say you've never tried it. It's a half-measure meant to appease developers. In practice it's nearly worthless.
Re: Apple pulls all customer reviews from online Apple Store
#98Earlier quoted context omitted.
It's sadly the same even on https://forums.developer.apple.com - a lot of questions just collecting cobwebs without any responses. :(
There are engineers who answer questions there.
Which was posted on their forums but apparently went unnoticed: https://news.ycombinator.com/item?id=15803700
Re: Apple pulls all customer reviews from online Apple Store
#99Earlier quoted context omitted.
Now there I can't agree. If I were a first time potential Apple buyer, outside the Apple bubble, I would absolutely want to know if Apple's own charger has a cheap cable that frays, or a video dongle can't handle certain common modes, or something is simply crap. Comparison with a third party doesn't enter into it. It might even help get a feel for how common an issue some site's major news piece actually is. Likewis…
> I would absolutely want to know if Apple's own charger has a cheap cable that frays Of course, but why would Apple want you to know that before you shell out the cash? > "all is lovely in Apple World" view is incredibly buyer hostile They're laughing all the way to the bank.
Sometimes being honest about your faults enhances both your reputation for integrity and quality. Honesty really can be your most profitable policy. Especially when you charge a premium for quality.
Apple are a huge tech company. Apple are being very arrogant. Historically that has been a time to sell.
Re: Apple pulls all customer reviews from online Apple Store
#100Earlier quoted context omitted.
The first generations of magsafe adapters did not have stress relief at all, because form over function was still in full swing. Every charger had the cable completely break apart at the connection to the brick, because stress relief ruined the pretty minimalist design. To say it's nothing but function means denying the evidence.
Every charger had the cable completely break apart at the connection to the brick, because stress relief ruined the pretty minimalist design. I had one of these. Mine didn't break. A lot of them broke, to be sure - but that's because the users don't understand that a multiwire cable isn't a shoelace and shouldn't have knots and zero-radius bends inflicted on it.
If you tie up your cable in the loop-up-then-down-then-sidewise it will improve things, but then you will put it in your bag and it will bend at that spot anyway as soon as some pressure is applied on the up-loop.
This is why every manufacturer uses strain relief, including apple now.
Saying "users are using the product the wrong way!" is the epitome of form over function.