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Mailgun Acquires Mailjet

mailgun.com

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Re: Mailgun Acquires Mailjet

#91

Post by duskwuff »

jrodom wrote: post #87
rajeemcariazo wrote: post #68

Earlier quoted context omitted.

I had a worse experience with mailgun that almost made me lose my job. Our domain was blacklisted for sending spam. I think mailgun's server was hacked at that time because our Api Key was kept securely using the best practices. I dont want to use Sendgrid because of bloated and slow UI but I had no choice.

If this is a recent occurrence, I'd be happy to have our application security team take a look. To be clear, there hasn't been any kind of breach, but our customers are often targeted in phishing schemes that results in the disclosure of account credentials. We're continually adapting our defenses, but this is responsible for the majority of credential leaks.

There's one really easy step you could take that would make a huge dent in those phishing schemes:

Detect and block phishing emails that are forwarded through your service. Right now, I get several messages forwarded per day from "Sam at Mailgun" (actually a variety of external senders) trying to get me to log in to review various (nonexistent) problems with my account.

Re: Mailgun Acquires Mailjet

#92

Post by krn »

alexis_fr wrote: post #80
krn wrote: post #19

Over time I learned to prefer European B2B tech companies, because they strive to be profitable from the beginning, take less VC money, are more stable, predictable, cost-conscious, engineering-focused, and, therefore, often much less likely to be acquired: Adyen, MessageBird, KeyCDN, OVH, Hetzner, INWX, Mailbox. It's a bit sad to take Mailjet out of this list, even if it's considered a success for the company.

Actually, this is a very helpful feedback for any company. And funnily enough, would Europe’s difficulty in creating a funding ecosystem be the key point that ...reinforces their startups?

In Europe, there is still a lot of pride in completely owning your company, and not having any plans to sell it to anyone, except maybe IPO. In many cases, the original founders are still running their tech companies 20 years later. It could almost be said, that a "serial tech entrepreneur" is not a thing in such a conservative society, because even entrepreneurs prefer certainty and stability in their lives over high risks / high returns, and the fear of failure is much stronger than in the US.

Re: Mailgun Acquires Mailjet

#93

Post by fludlight »

sethammons wrote: post #59
nullspace wrote: post #38

Earlier quoted context omitted.

They are actually one of the few services that u can use for programmatically receiving emails. When it works, it just works - but unfortunately the spam thing bit us as well. Fortunately we were able to get it resolved quickly

We provide that at Twilio SendGrid too: Parse Webhook

Having both phones and email at one supplier sounds risky. If you lock my account it takes out the two major ways a customer can reach us. No thanks.

Re: Mailgun Acquires Mailjet

#94

Post by inopinatus »

anothaone wrote: post #56
jadbox wrote: post #45

Earlier quoted context omitted.

What did you change to?

Postmark. Very happy with their service so far.

I'll chime in for Postmark as well.

As a B2B SaaS, our opportunity cost for support (and potential for lost goodwill) due to failed notifications is high, and switching to Postmark noticeably moved the needle. Time is our most valuable and scarce resource, and peer recommendation is our primary marketing device, so the price increment for switching to Postmark is easily justified. Their deliverability and support are stellar compared to Sendgrid, Mailgun, and SES.

Two thumbs up

See also: Fastmail over G suite for your mailboxes and calendaring.

Re: Mailgun Acquires Mailjet

#95

Post by semiotagonal »

krn wrote: post #92
alexis_fr wrote: post #80

Earlier quoted context omitted.

Actually, this is a very helpful feedback for any company. And funnily enough, would Europe’s difficulty in creating a funding ecosystem be the key point that ...reinforces their startups?

In Europe, there is still a lot of pride in completely owning your company, and not having any plans to sell it to anyone, except maybe IPO. In many cases, the original founders are still running their tech companies 20 years later. It could almost be said, that a "serial tech entrepreneur" is not a thing in such a conservative society, because even entrepreneurs prefer certainty and stability in their lives over hig…

I've never understood why anyone would trust a serial entrepreneur. If a business is great, why would they exit? If it's not, why are they esteemed?

Re: Mailgun Acquires Mailjet

#96

Post by denton-scratch »

gldalmaso wrote: post #86
denton-scratch wrote: post #60

Earlier quoted context omitted.

Companies should stop asking for my email address at all, ever. I use email to talk to friends and relatives. I am not interested in commercial email. I don't like my town being decorated with advertisements, either. My inbox is full of rubbish ads - it overwhelms the stuff I care about, and makes my life sadder.

There are more use cases for sending email other than marketing. We don't like sending them, but many customers prefer to have transactional information (for instance, an audit has been done in some factory plant you manage) and periodic reports come to their mailbox instead of having to log in to some web app to see it. It always a pain point and someone somewhere is certainly not receiving something they feel they…

Kewl. There are "use cases".

That doesn't work for me; I am not a "use-case". I'm an individual person, and my choice is to not receive unsolicited advertising. Marketers don't seem to understand that some people object to receiving "helpful product suggestions" all through the day.

>>KERPLUNK<< another catalogue book just fell through the letterbox, and is destined for the recycling bin. Dammit, save me the trouble; just put it in the bin yourself, it's just by the front door. Hell, the bin's big enough; put the whole batch in my bin, end your shift, and go back to bed.

Re: Mailgun Acquires Mailjet

#97

Post by denton-scratch »

dewey wrote: post #62
denton-scratch wrote: post #60

Earlier quoted context omitted.

Companies should stop asking for my email address at all, ever. I use email to talk to friends and relatives. I am not interested in commercial email. I don't like my town being decorated with advertisements, either. My inbox is full of rubbish ads - it overwhelms the stuff I care about, and makes my life sadder.

Are you confusing marketing emails with transactional emails? What about order confirmations? Password reset emails?

Perhaps I'm confusing one kind of marketing spam with another kind of marketing spam.

It all makes me feel ill, to the very depths of my Soul.

"Order confirmations": not necessary. I should have a choice whether I use my email address to confirm an order.

"Transactional": I don't know what that means (I keep finding that term being used). I think it means that the email is being used as part of an agreed deal. Fine: if I've agreed to my email being used as part of a deal, no prob. Otherwise, leave me alone.

"Order confirmations": if I need my order confirmed, then I can opt for that, and give you my email. But in general, orders don't need confirming - you either order, or you don't.

"Password reset": My passwords are my business. I use a password manager. Please don't assume I'm a password slob. Passwords suck; they are an insane way to authenticate, they just don't work. So reset emails are not a good use-case for unsolicited email.

Next?

Re: Mailgun Acquires Mailjet

#98

Post by denton-scratch »

gldalmaso wrote: post #86
denton-scratch wrote: post #60

Earlier quoted context omitted.

Companies should stop asking for my email address at all, ever. I use email to talk to friends and relatives. I am not interested in commercial email. I don't like my town being decorated with advertisements, either. My inbox is full of rubbish ads - it overwhelms the stuff I care about, and makes my life sadder.

There are more use cases for sending email other than marketing. We don't like sending them, but many customers prefer to have transactional information (for instance, an audit has been done in some factory plant you manage) and periodic reports come to their mailbox instead of having to log in to some web app to see it. It always a pain point and someone somewhere is certainly not receiving something they feel they…

I have never managed any factory plants. I don't plan to. This is not a "pain point"; it's abuse, and an obvious case of the Tragedy Of The Commons.

Re: Mailgun Acquires Mailjet

#99

Post by Animats »

mailjetUS wrote: post #43
1123581321 wrote: post #26

I hope this means the MJML project was part of the acquisition reason (it underlies their builder) and won’t see its support reduce.

MJML will definitely continue to be prioritized at both Mailjet and Mailgun as it's a big part of our product and brand. For those who don't know MJML: https://mjml.io

Can all MJML mail be routed to the "bulk" folder?

Re: Mailgun Acquires Mailjet

#100

Post by roseway4 »

going_to_800 wrote: post #24
heydenberk wrote: post #6

Semi-related: If you are in the market for an email provider for transactional emails, I encourage you to use Postmark. It's a developer focused company with a simple pricing model and great documentation, and their IPs tend to have great reputation scores. I don't work for them, but I switched from one of these two and am very happy I did.

Postmark is the best in my opinion. Stay away from Sparkpost as much as you can, the worst service I encountered. They're shutting down accounts without any notice. It doesn't matter how many emails you sent, that you have 0 spam complaints, extremely low bounce rate ... on the first issue they're banning your account. We used them to notify our customers when new people sign up on their portal so we included details…

I work for SparkPost and would be happy to escalate for further review if you provide me with a ticket number or contact details.
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