Google has no incentive to fix these kinds of problems. It's big enough that when someone complains that a message sent wasn't received, the intended recipient will say, "I never have problems with my Gmail account. It must be you." And the sender has to switch to Gmail to reliably communicate with the outside world. I wish this was just paranoia, but we've seen multiple discussions on HN about Google programs and po…
Google Is Eating Our Mail
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Re: Google Is Eating Our Mail
#92I have run a private mailserver for over 20 years, and I have the same problem. There's no telling what Google will let through. I have a second account at a medium-sized email provider, basically paying them for access to the email deliverability cartel.
We need a new message protocol
Re: Google Is Eating Our Mail
#93Hilariously, Google will flag these emails sent to myself using my own credentials and their infrastructure as spam. I have no faith in them ever getting this right.
Re: Google Is Eating Our Mail
#94Earlier quoted context omitted.
I wholly agree with your statement. I would add that, sadly, its like this with most things Google: 1) vague descriptions of the problem, 2) impossible to get support or talk to anyone, 3) severe consequences (because of the ubiquity of Google’s platforms i.e. search, Gmail, Android, Chrome). Anyone who’s had a safe browsing problem, an App Store issue, or, heaven forbid, an AdSense issue will attest. As far as it re…
Email deliverability has been a hassle for a long time. 15 years ago, AOL was the juggernaut that made sysadmin's lives difficult. I do agree that Google's outsize influence in so many markets is concerning.
I guess the only real difference is that with AOL it was less insidious... You knew it was only for aol.com emails and that you weren't dealing with business info. Not that emails to personal addresses aren't important, but at least it wasn't suddenly SomeRandomFortune500Customer.com that sales is trying to email a proposal to right before the deadline that "is make or break for the entire company!"...
Re: Google Is Eating Our Mail
#95Earlier quoted context omitted.
Rule #1 if you're applying for jobs or graduate school - Don't use gmail for your email address. Source: Led a hiring committee this year. Interview invitations and job offers went straight to the junk mail folder. Also serve as Director of Graduate Studies. Admissions and funding offers, as well as general inquiries about availability, all went straight to the junk mail folder. We're not going to change our email se…
I'd suggest that regardless of your email provider, you should obsessively check your spam folder if you're expecting a job/internship/etc. offer. Every spam filter has false positives, and those sorts of messages can trip a lot of the heuristics tuned for actual spam.
If I send you an email and gmail doesn't get it to you for either of the above reasons, you won't get a second chance.
Re: Google Is Eating Our Mail
#96Google seems to not agree DKIM is setup properly? https://toolbox.googleapps.com/apps/checkmx/check?domain=tab...
There's no standard DKIM selector though, right? You may have used a different DKIM selector in your query to the one they have set up
Re: Google Is Eating Our Mail
#97Earlier quoted context omitted.
We need a new message protocol
There's nothing wrong with the basic principle of email (other than its lack of built-in security, arguably). The problem is that certain large organisations now claim to offer an email service, but don't actually make it work properly. It might have been better for the rest of the community to block those services until they did work properly to force everyone to play by the same rules, but unfortunately we have rea…
Google cares about spam and malware because the users do. If nobody gave a crap about spam they received or did their own filtering on their "raw" local copies then they wouldn't bother with filtering beyond infastructural reasons.
Spam and malware are the ultimate enemy of openness as it gives reasons to shift to centralization - analogous to how raiders helped lead to the rise of feudalism although the stakes are obvious vastly different.
Re: Google Is Eating Our Mail
#98Google has no incentive to fix these kinds of problems. It's big enough that when someone complains that a message sent wasn't received, the intended recipient will say, "I never have problems with my Gmail account. It must be you." And the sender has to switch to Gmail to reliably communicate with the outside world. I wish this was just paranoia, but we've seen multiple discussions on HN about Google programs and po…
You don't have to switch to gmail, you can pretty reliably switch to a myriad of service providers. You could even solely switch your SMTP server to something hosted and retain message storage on your end if you wanted. It has become very difficult / unwise to host your own SMTP server, though, but that's been true for ages now. Gmail's marketshare is going to make that veeeery obvious, but it really has been a bad i…
I use fastmail. They have humans that respond quickly when I have a problem (twice in 10 years)
Re: Google Is Eating Our Mail
#99Only 3 people I know using Gmail any longer. I stopped back in 2010 and "didn't feel a thing".