Live data from Hacker News

Google Is Eating Our Mail

tablix.org

91–100 of 720 posts

Re: Google Is Eating Our Mail

#91

Google has no incentive to fix these kinds of problems. It's big enough that when someone complains that a message sent wasn't received, the intended recipient will say, "I never have problems with my Gmail account. It must be you." And the sender has to switch to Gmail to reliably communicate with the outside world. I wish this was just paranoia, but we've seen multiple discussions on HN about Google programs and po…

Time to break them up.

Re: Google Is Eating Our Mail

#92
post #30
post #11

I have run a private mailserver for over 20 years, and I have the same problem. There's no telling what Google will let through. I have a second account at a medium-sized email provider, basically paying them for access to the email deliverability cartel.

We need a new message protocol

That message protocol will not be federated due to how greed and a lust for control works on the internet in this time.

Re: Google Is Eating Our Mail

#93
I have logwatch logs that I email to my gmail address via Google's own SMTP servers using my own Google credentials for authentication.

Hilariously, Google will flag these emails sent to myself using my own credentials and their infrastructure as spam. I have no faith in them ever getting this right.

Re: Google Is Eating Our Mail

#94
post #22

Earlier quoted context omitted.

I wholly agree with your statement. I would add that, sadly, its like this with most things Google: 1) vague descriptions of the problem, 2) impossible to get support or talk to anyone, 3) severe consequences (because of the ubiquity of Google’s platforms i.e. search, Gmail, Android, Chrome). Anyone who’s had a safe browsing problem, an App Store issue, or, heaven forbid, an AdSense issue will attest. As far as it re…

Email deliverability has been a hassle for a long time. 15 years ago, AOL was the juggernaut that made sysadmin's lives difficult. I do agree that Google's outsize influence in so many markets is concerning.

It's interesting that you bring up AOL, because I remember dealing with this kind of crap with them. It was annoying, but didn't feel like it was as big of a deal.

I guess the only real difference is that with AOL it was less insidious... You knew it was only for aol.com emails and that you weren't dealing with business info. Not that emails to personal addresses aren't important, but at least it wasn't suddenly SomeRandomFortune500Customer.com that sales is trying to email a proposal to right before the deadline that "is make or break for the entire company!"...

Re: Google Is Eating Our Mail

#95

Earlier quoted context omitted.

Rule #1 if you're applying for jobs or graduate school - Don't use gmail for your email address. Source: Led a hiring committee this year. Interview invitations and job offers went straight to the junk mail folder. Also serve as Director of Graduate Studies. Admissions and funding offers, as well as general inquiries about availability, all went straight to the junk mail folder. We're not going to change our email se…

I'd suggest that regardless of your email provider, you should obsessively check your spam folder if you're expecting a job/internship/etc. offer. Every spam filter has false positives, and those sorts of messages can trip a lot of the heuristics tuned for actual spam.

True, but this does no good if your email system doesn't accept it at all (the sender gets a bounce) or worse, if your email is silently deleted (not sent to the spam folder).

If I send you an email and gmail doesn't get it to you for either of the above reasons, you won't get a second chance.

Re: Google Is Eating Our Mail

#96

Google seems to not agree DKIM is setup properly? https://toolbox.googleapps.com/apps/checkmx/check?domain=tab...

There's no standard DKIM selector though, right? You may have used a different DKIM selector in your query to the one they have set up

Google probably stores the selectors for a domain when it processes email from that domain.

Re: Google Is Eating Our Mail

#97
post #30

Earlier quoted context omitted.

We need a new message protocol

There's nothing wrong with the basic principle of email (other than its lack of built-in security, arguably). The problem is that certain large organisations now claim to offer an email service, but don't actually make it work properly. It might have been better for the rest of the community to block those services until they did work properly to force everyone to play by the same rules, but unfortunately we have rea…

The real issue is a preexisting "dancing hippo" one where what people want doesn't line up with other higher minded ideals like security or freedom that others presume should dominate. (Whether said ideals are right is irrelevant for better or worse - the phenomenon can happen for good or ill.)

Google cares about spam and malware because the users do. If nobody gave a crap about spam they received or did their own filtering on their "raw" local copies then they wouldn't bother with filtering beyond infastructural reasons.

Spam and malware are the ultimate enemy of openness as it gives reasons to shift to centralization - analogous to how raiders helped lead to the rise of feudalism although the stakes are obvious vastly different.

Re: Google Is Eating Our Mail

#98
post #49

Google has no incentive to fix these kinds of problems. It's big enough that when someone complains that a message sent wasn't received, the intended recipient will say, "I never have problems with my Gmail account. It must be you." And the sender has to switch to Gmail to reliably communicate with the outside world. I wish this was just paranoia, but we've seen multiple discussions on HN about Google programs and po…

You don't have to switch to gmail, you can pretty reliably switch to a myriad of service providers. You could even solely switch your SMTP server to something hosted and retain message storage on your end if you wanted. It has become very difficult / unwise to host your own SMTP server, though, but that's been true for ages now. Gmail's marketshare is going to make that veeeery obvious, but it really has been a bad i…

It is a bad idea to host your own SMTP, but only because you need to keep on top of maintaining it. Most of that effort is the same if you have one user or a million, so it is more efficient to outsource that maintenance. However if you are willing to pay the price in time there is no reason you shouldn't be able to maintain your own server.

I use fastmail. They have humans that respond quickly when I have a problem (twice in 10 years)

Post reply on HN