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Best Buy’s Secrets for Thriving in the Amazon Age (2017)

nytimes.com

91–100 of 139 posts

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#91
post #64

Earlier quoted context omitted.

But they are hella racists and discriminating. https://www-m.cnn.com/2016/02/29/us/bh-photo-lawsuit/index.h...

Can anyone explain why this comment is being downvoted? Is it a matter of "yeah but Amazon does it too/is worse"?

The story is very likely untruthful.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#95

Not a fan. Used to work there during college. If we didn’t sell enough PSPs (extended warranties), we were not allowed to leave at our scheduled time. Also, we moved all the laptop inventory to the back of the store, so if a customer wanted to buy a laptop that was in stock, but did not want to purchase an extended warranty, we were instructed to lie to the customer and say it was out-of-stock. Also, the whole incent…

Just to add my two cents, I worked at a Best Buy Mobile (the ones that were in the mall) for 3 years during college, between 2014-2017.

1. I had no issues with not being allowed to leave on time. Of course we were incentivised to sell GSPs with as many products as possible, I was never not allowed to leave on time if I didn't sell enough.

2. Never had to give up a sale just cause I didn't attach GSP or accessories.

3. Agreed here.

Unfortunately, I think you had bad management. With my manager, I never felt like I had to resort to scummy practices to get decent numbers. And maybe it was a district-wide thing, cause all my friends at other Best Buys (whether big box or mobile), had the same perception.

I still have many friends who work there, and to this day recommend it to people who are looking for a part-time job.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#96

Earlier quoted context omitted.

But they are hella racists and discriminating. https://www-m.cnn.com/2016/02/29/us/bh-photo-lawsuit/index.h...

I see you are a disciple of the guilty-before-proven-innocent principle.

From the bit of googling I did, the suits appear to be settled. People seem to take considerably settlement checks as an implicit indicator of some truth. Granted there's probably more to the story.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#97

Not a fan. Used to work there during college. If we didn’t sell enough PSPs (extended warranties), we were not allowed to leave at our scheduled time. Also, we moved all the laptop inventory to the back of the store, so if a customer wanted to buy a laptop that was in stock, but did not want to purchase an extended warranty, we were instructed to lie to the customer and say it was out-of-stock. Also, the whole incent…

I bought a 5-year warranty @ Best Buy for a laptop back in ~2002. Got the cheapest eMachine sold for writing papers at university.

I had it replaced and/or fixed at least 4 times. Was worth it for me.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#98

In my experience, no other category is so heavily gamed by shady marketplace sellers on Amazon than electronics. Search for wireless headphones on both Amazon and Best Buy and it’s night and day what you see returned. I’m bullish on Best Buy simply because it’s not a free-for-all of cheap foreign knockoffs. Retail of yesteryear might stand a chance because employing buyers who actually curate merchandise to be sold w…

The reason I don't buy from Amazon is because there is no way to combine shipping and make it free.

I buy electronic components like diodes etc..from small Shopify stores and pay shipping only once for all items packaged together.

Item cost : 20 cent

Shipping: $2

This is where AliExpress sucks too, no way to combine shipping on small sub dollar cost items.

This is for India.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#99

Not a fan. Used to work there during college. If we didn’t sell enough PSPs (extended warranties), we were not allowed to leave at our scheduled time. Also, we moved all the laptop inventory to the back of the store, so if a customer wanted to buy a laptop that was in stock, but did not want to purchase an extended warranty, we were instructed to lie to the customer and say it was out-of-stock. Also, the whole incent…

Seconded. I worked in the photo department and a woman had damaged the kit lens on a first or second-gen Canon Digital Rebel she'd bought a day or two before (I'm old, OK?). I mentioned offhandedly "we don't carry them but you can find them for about fifty bucks" and my boss was apoplectic that I hadn't pointed out she could -still- get a PSP (bullshit fake warranty) up to 30 days after the purchase for ~$200 and get a lens that way (dubious, since she'd clearly dropped it or similar).

Also, trying to push Entertainment Weekly and Sports Illustrated subscriptions on people who just wanted to buy a damn printer in peace. Not to mention that they bought a $39 printer and a $29 USB cable, then found out that half the time the printer came with a cable.

Horrible place.

Re: Best Buy’s Secrets for Thriving in the Amazon Age (2017)

#100
post #76
post #26

Earlier quoted context omitted.

B&H is great, agreed. They are an extremely honest company, so taking a few days longer is worth it in my opinion - you are going to get exactly what you ordered in my experience. On Amazon, that's only guaranteed if Amazon is the seller (not to be confused with "fulfilled by Amazon", of course). B&H is also closed on all Jewish holidays.

I'd say the only way to guarantee you're getting the correct product is to buy from the manufacture's page itself. Anker for example, everything is sold by them instead of sold by amazon. Also been noticing a lot less companies allowing amazon as a "trusted online merchant" for returns.

While KEH was great for used camera gear (I haven't bought new or used gear in ages so IDK how they are now), B&H offers an unmatached breadth. If anything I'd say that Adorama is a much closer competitor to B&H, although I'm loathe to buy from Adorama due to the incessant spam I get from them every time I make a purchase.
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