A Billionaire’s Sears Fiasco Is Finally Nearing Its End • Hacker News Board

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#91

Post by paulie_a » Sat, Oct 13, 2018, 1:56 AM UTC

stephengillie wrote: post #89

paulie_a wrote: post #52

Earlier quoted context omitted.

In my experience you never actually get your food with Uber eats. I use uber frequently, but Uber eats is crap.

If you're having a service or technical issue, try a customer service team before being negative on the internet.

I have, their customer service also sucks. I really do like 99 percent of the Uber drivers. But Uber eats is a crappy service, Uber as a company simply has consistently shitty customer service.

They need to get their act together of they have any intention of competitors with GrubHub and the other twenty food delivery services.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#92

Post by brazzledazzle » Sat, Oct 13, 2018, 2:09 AM UTC

paulie_a wrote: post #91

stephengillie wrote: post #89

Earlier quoted context omitted.

If you're having a service or technical issue, try a customer service team before being negative on the internet.

I have, their customer service also sucks. I really do like 99 percent of the Uber drivers. But Uber eats is a crappy service, Uber as a company simply has consistently shitty customer service. They need to get their act together of they have any intention of competitors with GrubHub and the other twenty food delivery services.

Their customer service sucks big time. If I order 4 meals and only 3 arrive how do you not fix that immediately? Can’t call anyone so you put a ticket in that sits for 24 hours.

Screw their line item refunds too. If I have to drive somewhere because someone is left out of the meal there was no point in ordering at all.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#93

Post by newnewpdro » Sat, Oct 13, 2018, 3:14 AM UTC

stephengillie wrote: post #89

paulie_a wrote: post #52

Earlier quoted context omitted.

In my experience you never actually get your food with Uber eats. I use uber frequently, but Uber eats is crap.

If you're having a service or technical issue, try a customer service team before being negative on the internet.

The onus is not on the customer to perform QA, nice try.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#94

Post by paulie_a » Sat, Oct 13, 2018, 3:40 AM UTC

newnewpdro wrote: post #93

stephengillie wrote: post #89

Earlier quoted context omitted.

If you're having a service or technical issue, try a customer service team before being negative on the internet.

The onus is not on the customer to perform QA, nice try.

I have no problem giving specific and extremely polite feedback, many companies are amazingly responsive of it. Uber sucks at, they are incredibly shitty at it. They need to get their CSRs if they actually have any which quite frankly I donbt., and then get some comptent ones that have actually used Uber.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#95

Post by paulie_a » Sat, Oct 13, 2018, 3:45 AM UTC

brazzledazzle wrote: post #92

paulie_a wrote: post #91

Earlier quoted context omitted.

I have, their customer service also sucks. I really do like 99 percent of the Uber drivers. But Uber eats is a crappy service, Uber as a company simply has consistently shitty customer service. They need to get their act together of they have any intention of competitors with GrubHub and the other twenty food delivery services.

Their customer service sucks big time. If I order 4 meals and only 3 arrive how do you not fix that immediately? Can’t call anyone so you put a ticket in that sits for 24 hours. Screw their line item refunds too. If I have to drive somewhere because someone is left out of the meal there was no point in ordering at all.

Basically fuck Ubers CSRs, they should all be fired, and their manager fired, and that persons manager fired every single one of them, which is probably ten people anyways, judging from their terrible customer service.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#96

Post by conanbatt » Sat, Oct 13, 2018, 4:28 AM UTC

kadendogthing wrote: post #7

conanbatt wrote: post #5

Earlier quoted context omitted.

I would not call "setting internal structures to fight against each other" an example of free market. A company thinking thats a better strategy and failing and going bust is a great one though.

>an example of free market. What's the real difference?

For starters, it's not free if you are doing because your boss told you to do it.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#97

Post by GabrielBen » Sat, Oct 13, 2018, 4:43 AM UTC

stale2002 wrote: post #82

cultus wrote: post #8

Earlier quoted context omitted.

Objectivism really is a vacant and pretty incoherent "philosophy." It's no surprise she presented in in the form of tedious novels with wooden characters rather than engaging with actual philosphers. I think its popularity is due to the fact that it tells people what they want to hear, and they can think of themselves as John Galt-esque ubermenschen.

Rand's works need to be read while knowing the context that it was written in. Rand grew up in Russia, and her works were a direct criticism of the failures of the Soviet Union and communism. For someone who was watching their former country being torn apart, by cartoon villians, it makes sense that she would write about the exact problems that she saw happening. IE, cartoon villians looting the country.

Back then people praised the soviet union, they feared their economic prowess. And while even some economists of name woudl say that communism was showing great results she claimed that it would collapse from within. That was a very public bet that she won and should get a lot of credit, to go against the world and standing by her ideas, and she was right.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#98

Post by kadendogthing » Sat, Oct 13, 2018, 5:01 AM UTC

conanbatt wrote: post #96

kadendogthing wrote: post #7

Earlier quoted context omitted.

>an example of free market. What's the real difference?

For starters, it's not free if you are doing because your boss told you to do it.

So by that logic, is it free if your life depends on it? I'm looking forward to the economic apologies not rooted in reason or fact.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#99

Post by conanbatt » Sat, Oct 13, 2018, 5:45 AM UTC

kadendogthing wrote: post #98

conanbatt wrote: post #96

Earlier quoted context omitted.

For starters, it's not free if you are doing because your boss told you to do it.

So by that logic, is it free if your life depends on it? I'm looking forward to the economic apologies not rooted in reason or fact.

Freedom from the undesired action of men. Nobody is free from nature. Everyone needs sustenance to survive.

Re: A Billionaire’s Sears Fiasco Is Finally Nearing Its End

#100

Post by johnrichardson » Sat, Oct 13, 2018, 6:32 AM UTC

paulie_a wrote: post #52

dawhizkid wrote: post #3

One of the most amazing "secret" benefits at Sears is their "Shop Your Way" loyalty program with Uber. Basically since last fall, every Uber Ride or Uber Eats purchase gives you $2-$4 cash back to use at Sears/Kmart online no matter the cost if you linked your accounts. Given my average Uber Pool is around $5, I've basically been getting 40% off all my Uber Pools for almost a year. It will be missed!

In my experience you never actually get your food with Uber eats. I use uber frequently, but Uber eats is crap.

I've had the complete opposite experience. I've tried almost every food delivery app, and what I've found is that Uber Eats is the most reliable, longest open at night and best value for price food delivery service in my area (SF).