This is so sad but kind of expected. EU is run by politicians and the public has very little to no insight. After this goes through I will become a single-issue voter, to leave the EU.
the European Parliament (here the body making a decision) is the EU institution that supposedly does not have the "democratic deficit", they are elected by the citizens. So in what way is this different from what we expect in democracies?
1) You could argue whether the EU Parliament has democracy deficits or not. I assume it has (based on the legislation process itself with involvement of the Committee, but also based upon unequally weighted votes of citizens from different countries).
2) However, the most important point is that this law is considered as a "techie niche" by the vast majority of citizens. Also, EU topics as such suffer from a very narrow attention in the general public. Having said this, it is far easier for lobbyists to place such an initiative "under the radar" than it would be to lobby in 28 countries. In techie speak, a centralized entity like the EU is more or less a single point of failure for the unavoidable "bugs" of a democracy.