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AMA with Substack and Matt Taibbi about a new business model for journalism

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Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#91
post #80

As someone who reads a lot of serialized content with a wide range of professionalism, what guards are in place to protect users from an author dropping a serialized work that is supposed to have a clear end prior to that end being reached? That is, if I'm reading a book in serialized form from Matt Taibbi (as an example) that I feel invested in the outcome (in this case both figuratively and literally ), and Matt de…

The idea that getting substantial recurring revenue helps put the author in a position to deliver, and avoid the "popular thing gets canceled" effect.

The relationship is between the reader and the writer, and the writer puts their reputation behind what they're doing. We see our job as to give them options if unexpected issues come up - pausing subscriptions, partial refunds, or whatever is necessary.

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#92

Not a question, but feedback. I was intrigued at the concept of subscribing to a serialized deep-cover investigative story. Then I saw that this is a novel, and my interest evaporated. Not because I don't read fiction, but because I don't want to read fiction that way.

Maybe read the first chapter and then decide? ;)

https://taibbi.substack.com/p/chapters-one-and-two-the-busin...

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#93

Thanks for doing this. So, why newsletters? Why not RSS? Clearly Axios and others are showing that email is better. Why do you think this is? How do you think this will develop in future?

Not from Substack, but the answer is that people reliably look at their inboxes and open the emails.

Bingo.

That said we have (basic) RSS support as well for those that prefer it, and it's on our list of things to improve.

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#94
post #85

I've been wondering about the "one man band" publishing outfits based on daily blog posts or newsletters or whatever. Some literally have one person behind them (Stratechery, Timmerman Report, as well as some of the examples on your website) while others have an editorial lead, an editorial assistant, and a small business team (Endpoints). Over the years I've seen founders of earlier blogs and vlogs burn out after no…

Good questions.

To answer the burn-out point: I think this is something writers have to take into account when they're starting their publishing businesses. Running a publication is definitely a demanding exercise and it is often under-estimated. That said, I think Ben Thompson, for example, handles this problem well: he makes it clear to Stratechery's subscribers that he regularly takes some time off to recharge, and he lets them know well in advance when he's going to take a break.

This is one of the areas we hope Substack can be helpful in, actually. We are building up a knowledge base of best practices, informed by the people who are publishing with our tools, so we can help all kinds of writers succeed. Part of the advice we offer relates to content strategy, pricing, cadence, etc, and part of it relates to less tangible stuff, like how to manage your own time and expectations.

And yes, converting readers from free to paid is a huge and unending challenge! We focus a lot of our effort on solving this very problem. One small piece of advice we offer is for a writer who is contemplating going paid to clearly signal the transition in advance to their readers, then give them incentives to subscribe early – like a special charter price, for instance. More broadly, Neil Cybart from Above Avalon shared some useful thoughts on the subscriber model recently. This comment stood out:

"Going from a scenario in which all content was public to one in which only a fraction of content is public can be jarring. Most sites have handled this transition by keeping content free and instead giving paid subscribers a very marginal amount of exclusive content. In essence, sites are treating subscriptions and memberships like donations. This is not sustainable for or attractive to subscription-based models."

What Neil is saying there is that it is better to set the expectation that the bulk of your content be available only for paying subscribers.

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#95
Im a subscriber to Matt's book. I generally like this delivery model- and feel like for his case the model works. There are 2 chapters available for free as well as some additional information around the project. Payment was pretty low drag and so far he has delivered in a very timely manner.

My struggle with this model is with other folks who may not deliver with such professionalism or decide that their inner thoughts deserve a paywall and a fancy click bait hook. Are there any safeguards or thoughts put into this?

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#96
post #79

Not the kind of trash I want to see on HN: https://www.google.com/amp/s/m.huffpost.com/us/entry/us_59f7... > On October 27, Aimee Levitt published a piece in The Chicago Reader with the apt title “Twenty years ago, in Moscow, Matt Taibbi was a misogynist asshole—and possible worse.” Taibbi and Mark Ames were co-editors of the the English language gonzo, semi-satirical, semi-muckraking expat newspaper the eXile, where…

The following isn't phrased how I would put it, but seems apt anyway: https://news.ycombinator.com/item?id=17240003 I am amused that the typo is from "Huffington" rather than "Chicago Reader".

You’re lowering the bar here. If he actually did those things, he should be in jail. I didn’t say he should be in jail. Writing those things, which he undoubtedly did, is an indicator of being a misogynistic asshat. Which isn’t enough for jail, but surely enough to warrant our contempt and distance.

(I’m also not saying we should censor him. That’s different than giving him a platform.)

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#97
This isn’t a new business model and plenty of people and organizations already charge money for newsletters or subscriptions for content.

There’s been plenty of academic papers from economists focusing on journalism detailing the issues, but put simply: There’s two ways to monetize, 1) Ads where businesses are the customer, 2) Pay per use (one time or subscriptions) where the reader is the customer.

The problem with subscriptions is that it disfavors the poor and massively reduces audience, which in the case of journalism and news the poor are arguably in most need and end up disenfranchised by editors and journalists because the need to write articles to please their upper and middle class customers (think the Economist for example).

The problem with ads on the Internet is that content can be copied and exfiltrated at no cost, so it’s difficult to prevent syndication of the content elsewhere (why RSS is not more successful, for example)

Substack doesn’t fundamentally fix anything with the problems of a subscription-based business model, even though it looks like a good product.

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#98

How did you guys settle on "Substack"? I only ask because Substack is a really well known handle for one of the most prolific Node ecosystem contributors, and I feel like you guys are going to run into a lot of SEO pain dealing with that.

I got excited I was about to read an AMA with substack.

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#99
post #95

Im a subscriber to Matt's book. I generally like this delivery model- and feel like for his case the model works. There are 2 chapters available for free as well as some additional information around the project. Payment was pretty low drag and so far he has delivered in a very timely manner. My struggle with this model is with other folks who may not deliver with such professionalism or decide that their inner thoug…

Thank you for subscribing!

The main protection is that it's really hard to get people to pay you money if you don't have evidence of substance. It's harder to make paybait than clickbait.

That said, it is definitely an issue we will have to navigate carefully.

Re: AMA with Substack and Matt Taibbi about a new business model for journalism

#100
Why did Substack choose the subscription model? Have you considered the micropayment model instead? Personally, I would much rather pay a small fee for each article I read (provided you remove all the barriers to payment) rather than pay a monthly subscription. I'm curious about the pros and cons of each option
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