91–100 of 230 posts
They sold me a counterfeit Horowitz and Hill [0], since it was outside of the return window the support person basically said, "you have an interesting memento". [0] https://artofelectronics.net/the-book/counterfeit-editions/
File a credit card dispute.
I ordered an instant pot on amazon. instant pot box shows up, with mfr.s packaging.... I opened it and similar-looking - but much cheaper - chinese knockoff was in box. if amazon's customer service wasnt so good i would have dropped them already. (I know it's not them making the mistake, but still..) however I buy stuff there much less frequently now since i have no way to know if I'm getting counterfeits for certain…
This is a really important point that Amazon seems to completely ignore: counterfeit goods aren't just a ripoff, they're downright dangerous . A fake instant pot could burn your house down or scald you when it fails to depressurize properly; a fake phone charger could overheat and catch your bedsheets on fire; a fake smoke alarm could fail to detect smoke properly and not activate in time to save someone's life. I ca…
Full disclosure I work for Amazon (on the web services side). The author of this article clearly doesn't know much about selling on Amazon, because what he is asking for is possible. It's called the Amazon Brand Registry. You can contact the infringment team using the details here and initiate the process of getting your brand / ASIN locked so that other people can't sell it without your permission: https://www.amazo…
Amazon is the new eBay as I like to say. Ever try searching for a Chromecast on Amazon? The number of Chinese counterfeits available is staggering. https://www.amazon.com/s/ref=nb_sb_ss_c_1_6?url=search-alias... And since Amazon profits from these third party sellers they are complicit.
Full disclosure I work for Amazon (on the web services side). The author of this article clearly doesn't know much about selling on Amazon, because what he is asking for is possible. It's called the Amazon Brand Registry. You can contact the infringment team using the details here and initiate the process of getting your brand / ASIN locked so that other people can't sell it without your permission: https://www.amazo…
Full disclosure I work for Amazon (on the web services side). The author of this article clearly doesn't know much about selling on Amazon, because what he is asking for is possible. It's called the Amazon Brand Registry. You can contact the infringment team using the details here and initiate the process of getting your brand / ASIN locked so that other people can't sell it without your permission: https://www.amazo…
Full disclosure I work for Amazon (on the web services side). The author of this article clearly doesn't know much about selling on Amazon, because what he is asking for is possible. It's called the Amazon Brand Registry. You can contact the infringment team using the details here and initiate the process of getting your brand / ASIN locked so that other people can't sell it without your permission: https://www.amazo…
Earlier quoted context omitted.
You can't call this good. They are fucking up on purpose and have made a calculation that most people won't notice and it's cheaper to refund the few that do. That's terrible customer and feels very unethical.
> most people won't notice if a customer doesn't notice it's a knockoff, then it's not a knockoff?
Earlier quoted context omitted.
I agree in general, but literally all you have to do is reverse image search new product listings against existing products and then add a call out to manually review this. This isn’t even complicated stuff. To get fancy you could compare against the millions of known frauds and apply that to new products. The thing that bugs me is that they do nothing. This stupid “it’s all on you to register your brand and yadda ya…
If simple image matching is effective, scammers will just rotate/warp/tint their images. These techniques might also take the legs out from an MT approach. Sellers might also get a product online with one image, then later change to another/reorganize the album.
Full disclosure I work for Amazon (on the web services side). The author of this article clearly doesn't know much about selling on Amazon, because what he is asking for is possible. It's called the Amazon Brand Registry. You can contact the infringment team using the details here and initiate the process of getting your brand / ASIN locked so that other people can't sell it without your permission: https://www.amazo…
Amazon's approach here is, IMO, both BS and odd-seeming from a business perspective. Once upon a time, I could go to amazon.com and buy things from Amazon. I trusted Amazon to sell legit goods. But now if I go to amazon.com, it's bizarrely difficult to buy from Amazon, and a large fraction of the goods sold seem to be junk. And Amazon presumably made considerably more money selling things that they sourced themselves…