As the other commentators on the posting pointed out. Stop pissing around with Amazon customer service (who are usually excellent) and perform a credit card charge back.
I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
91–100 of 447 posts
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#92I'm wondering more and more why Amazon hosts third-party sellers at all. They dilute the Amazon brand to a tremendous degree. It used to be that buying from Amazon meant a certain level of quality and service. Now there are really two Amazons: the old one, and a new one that's basically a shitty version of eBay. I have to go out of my way to avoid these crappy third-party sellers when I'm searching for stuff on Amazo…
Amazon Mexico opened a few years back and my experience has been mostly negative precisely because most of the products are sold by third parties.
I just avoid amazon.mx and buy at amazon.com.
Even when buying at amazon.com I only buy products sold or handled by Amazon. I've also run into problems with scams, shipping, etc, with third parties.
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#93Earlier quoted context omitted.
It has a hole (it only checks the town and has no closed loop to verify that the shipper shipped to the right address in that town), but none of the existing employees actually know that it has a hole. This is an entirely predictable outcome, especially for the brains at Amazon. This was implemented according to specifications and designs that involved several people, meaning that it was a conscious and deliberate de…
> This is an entirely predictable outcome Said someone about every security bug ever. This is the shipping fraud equivalent of "this never would have happened if you used rust". It's not helpful.
Absolutely not. Where even is the bug? It was a policy decision, and while an argument could be constructed that nobody could have known that they'd need to use greater geographic resolution in validating shipping destinations, they already had this data in the form of shipping addresses. This isn't a "640K should be enough for everybody" situation, it's a "nobody will ever want more than 640K" situation.
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#94It seems like the Amazon reps weren't paying attention to the detail, or the seller was also supplying fraudulent evidence of delivery. This blog post will likely get it resolved for the buyer, though it shouldn't have to be this way.
I'm more sympathetic to Amazon here than most. Scams are hard to detect. They set up a shipping confirmation process that's worked fine for them for almost two decades now. It has a hole (it only checks the town and has no closed loop to verify that the shipper shipped to the right address in that town), but none of the existing employees actually know that it has a hole. They get a report about a missing shipment, c…
Slightly different case but I have
a camelcamelcamel alert set up for a fountain pen. I got an alert that the price was very low. I could see it was a NEW third party seller. The price was less than half the price Amazon sells it for. I bought it just to see. Indeed it was a terrible fake.
Amazon refunded me but actually I see quite a few of these types of scams on their site.
They could do more to stop these things happening. They really should as it's a waste of time more than anything else.
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#95Someone hacked my Seller Central account a few months back. It took 8 weeks to sort it out with Amazon. In the meantime, they completely suspended my entire Amazon account. What a nightmare.
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#96What? As someone who's sold on Amazon, all the buyer had to do was _cough_ and they were given a full refund with absolutely no obligation to ship the item back. Something's not being told here.
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#97Earlier quoted context omitted.
Is there a way to just turn third party offers off?
I don't think so. Filtering for Prime or Free Shipping by Amazon helps a lot though. You still get third-party sellers, but they're at least fulfilled by Amazon so the chances of trouble are quite a bit lower.
Except for comingling of SKUs. If a supplier ships knock-off producrs to a particular product code it all gets mixed in the warehouse and you get product roulette.
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#98I guess this is why Ebay always sides with the buyer. Scuks for sellers though.
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#99I'm wondering more and more why Amazon hosts third-party sellers at all. They dilute the Amazon brand to a tremendous degree. It used to be that buying from Amazon meant a certain level of quality and service. Now there are really two Amazons: the old one, and a new one that's basically a shitty version of eBay. I have to go out of my way to avoid these crappy third-party sellers when I'm searching for stuff on Amazo…
Same is happening with Walmart and Newegg. It's really annoying and I wish they'd all stop it. Worse thing on Amazon is the third party sellers that race to the bottom with price but have insane shipping fees.
Re: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
#100So glad that Jeff's assistant isn't even able to read an email. This sucks man. Appreciate you taking the time to document it and share it.
I'm guessing too many people know about the "email jeff@amazon.com" hack, and that they now forward everything from there to customer service.