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Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

kolemcrae.com

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Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#91
post #15
post #3

Microsoft's accounts are just managed horribly in general. I've got two microsoft accounts for work and one for personal. The personal one I separate out by having a different chrome profile. However, for work, I have to wrestle with the login screen for about 6 iterations everytime I want a new tab. I use one MS account for azure, another for office 365. Regardless of which one I enter/select, it always prompts me f…

You've basically got to commit to using different browsers for different accounts.

Or chrome profiles.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#92
The whole MS account management is a hot mess.

I'm currently dealing with an issue with different versions of the same (MS) software getting authenticated via a domain but ending up pointing at two different MS accounts associated with the same email address, and hence consuming two licenses. 2 weeks of "support" back and forth hasn't helped, they seem to have good tooling to introspect what is happening.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#94

Earlier quoted context omitted.

That's not what Google does. (Edit: It sounds like Google used to do this. I switched to G Suite very recently and did not end up with an account in this state.) If you have an existing joe@example.com Google account and then sign up for G Suite as the owner of example.com, what happens is the old joe@example.com account gets divorced from its email and given a new temporary name. You can then change it to a new @gma…

> That's not what Google does I mean, that is exactly what Google does. Google does allow the change you listed above, which is nice. But if you don't explicitly change your accounts, you keep getting the "pick an account" screen on every single login, just like the parent described, and just like Microsoft shows users too. Google's UI for it looks like this : https://lh3.googleusercontent.com/-_g4V2wYd-SI/VrZF-5K2yC…

This is the correct answer. I get prompted every day.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#96

Earlier quoted context omitted.

That's not what Google does. (Edit: It sounds like Google used to do this. I switched to G Suite very recently and did not end up with an account in this state.) If you have an existing joe@example.com Google account and then sign up for G Suite as the owner of example.com, what happens is the old joe@example.com account gets divorced from its email and given a new temporary name. You can then change it to a new @gma…

> That's not what Google does I mean, that is exactly what Google does. Google does allow the change you listed above, which is nice. But if you don't explicitly change your accounts, you keep getting the "pick an account" screen on every single login, just like the parent described, and just like Microsoft shows users too. Google's UI for it looks like this : https://lh3.googleusercontent.com/-_g4V2wYd-SI/VrZF-5K2yC…

To clear up the confusion: Google has that UI, but it's legacy. They no longer allow you get your account into that state; new G Suite accounts and personal Google Accounts can't use the same address.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#98
post #6

Earlier quoted context omitted.

As I understand it, the work account is actually tied to your company's office 365 subscription or something like that. The private account is the one created by you. If anyone knows the exact difference, please explain! Would be greatly appreciated.

As you said. the Work/School Account is one provided by your employer (normally), and usually comes from Active Directory (or AzureAD). The Personal accounts (also called Microsoft accounts/IDs or Live IDs) are the ones you as an individual create directly with Microsoft. The prime example would be people who've had a Hotmail account for ages, and that eventually became a Microsoft account. The confusion comes becaus…

It's not just annoying, this can cause authentication to be broken in subtle ways.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#99

It looks like [email] is used with more than one account. Which account do you want to use? - Work or school account - Personal account I get this prompt every time I try to log into Azure with my work email. If I choose the work account (the most intuitive option) my azure subscription list is empty. I have to log out and select the other option. Why is there a difference and why isn't this transparent? I am authent…

We have office 365 but no personal account. I still get the question every single time... And it doesn't work well with password managers

Password managers tend to struggle when the login process is fragmented over 3 screens that include 65 redirects.

I use LastPass religiously, but I don't even try to make it work with MS accounts.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#100

Managing accounts is a massive problem everywhere. I recently moved from Australia to the USA, and I have been having this problem ad-nauseam. Try switching your Google developer account to a US bank, or your amazon, paypal or god knows how many others. I accidentally put skype credits on the wrong skype account, and was hoping to be able to merge accounts somehow, but ending up just deciding it wasn't worth the $20.

I lived in the US, got a paypal account, all good. Moved to sweden, updated address + bank info, still ok. Moved back to USA, now: "You cannot change your country of residence. If you have moved open a new paypal account". WTF? This is a paypal account I've had since the early 2000's.

Yeah I had to basically set up new Ebay and paypal accounts, which is a pain, because you go from having 100's on good reviews as a buyer and seller to having none. It's a hard problem, in some a ways a universal internet ID would make life so much easier, but it would also make tyranny much easier.
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