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Amazon Restaurants

primenow.amazon.com

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Re: Amazon Restaurants

#91

Post by Finnucane »

dmurray wrote: post #83
Finnucane wrote: post #77

Earlier quoted context omitted.

Does that mean your food delivery depends on the package delivery schedule? "Sorry your pizza is cold but we had to deliver a TV first." For myself, I usually prefer to just go and pick up myself; that's almost always the fastest option.

I think Amazon will figure out that hot food needs to be delivered fast and will generally get prioritised over delivering a TV. > For myself, I usually prefer to just go and pick up myself; that's almost always the fastest option. Most people don't care about getting the absolute fastest option, or if they do, they will still compromise for convenience.

I guess I don't have that much faith in Amazon's ability to prioritize the customer over themselves (i.e., prioritize routing for the least amount of driving, regardless of what is being delivered).

Re: Amazon Restaurants

#92

Post by kbenson »

BinaryIdiot wrote: post #32
gthtjtkt wrote: post #19

This is kind of terrifying after hearing so many life-ruining stories about the rash decisions Amazon makes when dealing with 3rd party sellers ([1] from last week, for example). Everyone always says "Don't stake your livelihood on platforms you don't control" (e.g. Amazon, Facebook, Twitter, etc.), but what happens when one of those platforms suddenly forces its way into your business? How can a restaurant owner tur…

That story is just...insane. I'm glad I have a separate account for my maybe-one-day-business and one for personal use but still they need to let them talk to a real PERSON before locking out an account like so. I can only imagine what would have happened if he didn't post to a website where it gained traction. If it wasn't upvoted out of reddit's new, would he just be completely screwed? Damn...

I can understand locking accounts, since it's all automated, and they probably get a ton of bogus stuff programmatically submitted all the time. That said, as soon as someone has over a thousand dollars in your warehouse or over a $1000 pending payment to them, it should get shunted to a person for review and resolution. At that point it's obviously not some automatically submitted account and form, and what's more it's likely to quickly escalate to legal action against Amazon (regardless of what their contracts say, getting Amazon lawyers to respond is expensive, so they should want to avoid that).

Re: Amazon Restaurants

#93

Post by ZenoArrow »

sumoboy wrote: post #81
mfonda wrote: post #73

Amazon Restaurants is a great service which has been around for some time now, at least here in Seattle. I use it pretty much exclusively now instead of other similar services I've used in the past. The minimum order is much lower ($20 instead of $30 or $40 a lot of other services add), there's no delivery fees, and your driver is tracked via GPS with guaranteed delivery windows, so you have a much better idea of whe…

Hybrid car + amazon + uber + lyft + no education other than reading a gps map = lifetime job for drivers. Just like broadband, just need to figure out that last mile for these services.

> "lifetime job for drivers" Until driverless cars become popular.

Re: Amazon Restaurants

#94

Post by dave5104 »

harigov wrote: post #58

This is a great opportunity for some restaurants to outsource cooking. Just provide a place for people to sit, eat and chat with some alcohol options. One can order food an hour before arriving and eat at the restaurant. The advantage is that folks can order from any number of cuisines. This can still be cost effective in the long run when kitchens can be bigger and in the outskirts and the premium place in the city…

That doesn't sound like a great idea. When I order take out, I have certain expectations, like the food may not be totally hot, or it'll be a little soggy after sitting in a bag and traveling for awhile. But that's the price I pay for getting to sit on my couch.

If I'm going to a sit down restaurant, I'm making the effort to leave my couch, so I want the food to be a higher quality. Trucking in potentially cheaper lukewarm soggy food doesn't feel like it can be made up for with just ambiance of the new place I'm sitting.

Re: Amazon Restaurants

#95

Post by untog »

ChadMoran wrote: post #89
wineisfine wrote: post #88

As a consumer I couldn't be more then delighted by the Amazon (customer) service. However, when I read how they threat their employees: it sounds horrible. Let's hope they never get to the tipping point that they can threat Restaurants, like their employees. That said: I like it that they try out new things and don't care about failing.

As a Software Engineer with Amazon I have only great things to say. EDIT: I've been at Amazon over 5 years.

Of course, you're valuable. A company is much more interesting to assess according to how they treat less valued workers, like warehouse staff. Amazon does not rate highly in that regard.

Re: Amazon Restaurants

#96

Post by rajathagasthya »

Diederich wrote: post #62
rajathagasthya wrote: post #36

They advertise Bay Area as one of the regions they deliver, yet it's not available in the South Bay. I wonder what's the logistics overhead to make it available elsewhere in the Bay Area where you already have a Prime Now delivery network.

Seems to be available in Mountain View.

Not available in San Jose or Santa Clara area though.

Re: Amazon Restaurants

#97

Post by bg0 »

So this link is just sending me to the amazon restaurants page which has been around for about a year where I live.

Can someone explain the point of this post?

Re: Amazon Restaurants

#98

Post by dawnerd »

wineisfine wrote: post #88

As a consumer I couldn't be more then delighted by the Amazon (customer) service. However, when I read how they threat their employees: it sounds horrible. Let's hope they never get to the tipping point that they can threat Restaurants, like their employees. That said: I like it that they try out new things and don't care about failing.

I've talked to a restaurant owner that uses this. He said it's now a very large portion of his business and he's looking to hire more staff to stay open longer (currently pretty weird hours since its just him and a couple others). Because of the way it's setup, Amazon is more of the consumer than the boss. The only negative thing is some of the drivers don't use the heat bags correctly or toss the food around which ends up looking bad for the restaurants.

Re: Amazon Restaurants

#100

Post by HeyLaughingBoy »

anigbrowl wrote: post #69
harigov wrote: post #58

This is a great opportunity for some restaurants to outsource cooking. Just provide a place for people to sit, eat and chat with some alcohol options. One can order food an hour before arriving and eat at the restaurant. The advantage is that folks can order from any number of cuisines. This can still be cost effective in the long run when kitchens can be bigger and in the outskirts and the premium place in the city…

Good luck telling table 12 they've got to wait because there's a traffic jam on the freeway, or that the drones are having a hard time with this northerly wind system.

Not to mention the "this steak isn't medium rare!" problem...
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