This speaks to a higher level perception about software. Bugs and crashes, however inconsistent, irreparably damage the sentiment about using a technology. Younger folks grew up in an age with these inconsistencies and are less perturbed by them. To older folks though, manual systems rarely "fail" during use. The bar of acceptance is a great deal higher when your reliability and availability are compared to pencil an…
In my experience, that isn't limited by age - and if anything I see the opposite, with the young being so used to great UX that their concept of technology stops at the GUI.