91–100 of 138 posts
I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…
Earlier quoted context omitted.
Two years ago the GitHub Student Developer Pack gave me $100, which I have been using to maintain a tiny droplet (literally changed my life, thank you). Last month Digital Ocean sent me this message: We’re truly sorry if this came as a surprise. As of March 2015, we revised our Terms of Service announcing that we’re no longer able to offer credits that do not expire, and any unused credit added to your account more t…
I got the mail in early april, and it, in fact, even violates German law (promotional coupons and promotional credit, if not otherwise specified, is valid for 3 years, and can not be revoked via ToS changes). But I do not wish to sue, as it would just cause me a lot of trouble, and I’d rather spend the money on a hoster I can actually trust. Instead of a hoster violating laws and frauding customers out of their legal…
Drop them an email pointing out that they're not complying with the law and ask for your expiration to be extended to the right date.
Odds are customer support will do a quick googling, say "oh crap" and then update the expiration accordingly with a polite sorry note.
I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…
There it is. People are pissed off that an ad is being disguised as normal Hacker News post.
Earlier quoted context omitted.
I'm a little confused... you say "I have no problem with promo codes for new customers. Zero. None." but that's exactly what they are doing... the $10 credit is only for new customers to DO
GP is a general response to the other commenters below who are existing DO customers complaining that they can't take advantage of this promo.
Earlier quoted context omitted.
You're getting free CI runners where you had none. Is that not enough benefit? It's not as if there is a scale where newbies get EVERYTHING and vets of 10+ years get nothing. New? Here is a small incentive. Not new? Thanks for using the product, check out these fresh features!
Customer retention is as valuable as new customers.
I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…
> Promotions are by definition a form of publicity or advertisement There it is. People are pissed off that an ad is being disguised as normal Hacker News post.
I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…
I'm a little confused... you say "I have no problem with promo codes for new customers. Zero. None." but that's exactly what they are doing... the $10 credit is only for new customers to DO
I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…
I have a (perhaps) more incendiary take on this kind of thing. I have no problem with promo codes for new customers. Zero. None. As a business owner, I know damn well there are some products or services that need a little "taster" offered to a potential customer to get them even modestly interested. Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your re…
> Promotions are by definition a form of publicity or advertisement There it is. People are pissed off that an ad is being disguised as normal Hacker News post.
Earlier quoted context omitted.
DO are not bound by German laws.
If they have German customers, they are bound to German laws because they are doing business in Germany. Sure it will not apply to American DO customers, but if they to have German customers, they are bound by their local laws and those laws apply to protect citizens of that nation.
that is simply not true... Now for DO it might be because they have EU possibly even German Data centers but simply because a Citizen of Germany visits a web site and signs up for a online service does not automatically make german laws apply to that business.
Now it possible you could sue in Germany, the American business would ignore you, and any judgment you got from a German Court would likely be unenforceable in the US