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Mandrill’s Betrayal

dangrossman.info

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Re: Mandrill’s Betrayal

#91

Post by jrodom »

Strom wrote: post #70
etjossem wrote: post #55

Some head-to-head comparisons of Mailgun and SendGrid, for those trying to find an alternative provider. - Free Tier : Up to 10k emails/mo with Mailgun, up to 12k with SendGrid. - Low Volume : To send 100,000 emails/mo on a shared IP, you'll pay $45 with Mailgun or $20 with SendGrid. - High Volume : To send 300,000 emails/mo on a dedicated IP, you'll pay $204 with Mailgun or $199 with SendGrid. - Deliverability : In…

The Mailgun spam rate of 37.5% [1] seems both awful and unusual as no other provider seems to suffer from this. Does anyone know if this data is flawed, or what's the story here? [1] As reported by https://www.inboxtrail.com/compare

We are working on this based on what we have discovered so far, there appears to be a content issue that's impacting deliverability. We have ruled out any issues with the IP address these messages are being sent from. Our lead reputation engineer going through this and we've not been successful in reaching out to the inboxtrail team yet.

Disclosure: I lead product development for Mailgun.

Re: Mandrill’s Betrayal

#92

Post by rlx02 »

mercurial wrote: post #85
justinlilly wrote: post #81

Reminder: SendGrid fired Adria Richards for calling out inappropriate behavior at a tech conference. If this bothers you, please put your dollars in a place more in-line with your values. http://venturebeat.com/2013/03/21/breaking-adria-richards-fi...

Oh good grief, not this again.

Yeah, we shouldn't mention bad company behavior on a thread about... bad company behavior.

Re: Mandrill’s Betrayal

#93

Post by rlx02 »

etjossem wrote: post #55

Some head-to-head comparisons of Mailgun and SendGrid, for those trying to find an alternative provider. - Free Tier : Up to 10k emails/mo with Mailgun, up to 12k with SendGrid. - Low Volume : To send 100,000 emails/mo on a shared IP, you'll pay $45 with Mailgun or $20 with SendGrid. - High Volume : To send 300,000 emails/mo on a dedicated IP, you'll pay $204 with Mailgun or $199 with SendGrid. - Deliverability : In…

SparkPost gives you 100k emails/m for free.

I don't work for them.

Re: Mandrill’s Betrayal

#94

Post by goldbrick »

justinlilly wrote: post #81

Reminder: SendGrid fired Adria Richards for calling out inappropriate behavior at a tech conference. If this bothers you, please put your dollars in a place more in-line with your values. http://venturebeat.com/2013/03/21/breaking-adria-richards-fi...

She made herself a liability with her own inappropriate behavior. I'm not defending the chuckleheads she had a problem with, but I'm not holding her up as some sort of vigilante hero.

Re: Mandrill’s Betrayal

#95

Post by dang »

justinlilly wrote: post #81

Reminder: SendGrid fired Adria Richards for calling out inappropriate behavior at a tech conference. If this bothers you, please put your dollars in a place more in-line with your values. http://venturebeat.com/2013/03/21/breaking-adria-richards-fi...

We detached this subthread from https://news.ycombinator.com/item?id=11204520 and marked it off-topic.

Re: Mandrill’s Betrayal

#96

Post by jrodom »

_Codemonkeyism wrote: post #76

Does any other provider (Mailgun? SendGrid?) support EU standard clauses and send them on request? Mandrill does this. EU startups are out of options otherwise.

We (Mailgun) have a process to support EU model clauses that has allowed us to continue supporting most of our EU customers. There are a lot of nuances to all of this, so it's best to talk to someone on our team who has expertise and access to our legal team to come up with a plan for you.

Additionally, the landscape will change on this once Privacy Shield, the successor to Safe Harbor, is enacted. It will offer stronger protections and guarantees to EU customers without the need to have model clauses signed between entities.

Our sales team sales [at] mailgun [dot] com can talk to you about your specific situation.

Re: Mandrill’s Betrayal

#98

Post by etjossem »

_Codemonkeyism wrote: post #76

Does any other provider (Mailgun? SendGrid?) support EU standard clauses and send them on request? Mandrill does this. EU startups are out of options otherwise.

Straight from our lawyer: SendGrid offers EU Model Clauses upon request.

My email's in my profile - let me know if you need the details.

Re: Mandrill’s Betrayal

#100

Post by debaserab2 »

jqueryin wrote: post #44

Big win for Mailgun, huge loss for MailChimp. They just stabbed developers in the back. Take note kids: this is a shining example of how not to market such a large product/service change. What a fiasco. Directly going against their About Page, failing to update their pricing page to indicate the change.. it's all bad. I'm in the camp of everyone else where the TOS change is forcing my startup leave. The net negative…

Same problem, same sentiment I now have about Mailchimp/mandrill.

Just spent the morning migrating our mailing services to SES.

Now I'm going to have to rewrite our incoming mail parser, since I hooked into their API's for all that. What a mistake that decision was.

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