United Airlines' Quest to Be Less Awful

Post by martinald » Tue, Jan 19, 2016, 11:45 PM UTC

tzz wrote: post #46

martinald wrote: post #33

What I can't understand is why United (and tbh most airlines) put such ludicriously short connection times in going from international to domestic in the US. I've literally had them quote a 42 min connection at me getting from IAD international to domestic. This is literally impossible unless the flight was very significantly early/they put me on Concorde by mistake. I phoned up when I noticed and asked to change fli…

You can use Kayak to set your minimum layover time.

Post by [deleted] » Wed, Jan 20, 2016, 4:38 PM UTC

ubernostrum wrote: post #44

stephengoodwin wrote: post #15

About 1/2 of the flights I've taken in the past 5 years have been on United or Continental. 11 flights on United and 4 flights on Continental[1] (I keep track of my airline travel in a spreadsheet). 2 of my United flights were international. My most recent United flights was in late 2014. I can only speak for myself, but I've never had a bad experience with United or Continental. A few small delays here or there. One…

Congratulations, you're an anecdote! Statistically, United's performance has been absolutely abysmal . The crap really started hitting the fan in June of last year, when United reported departure/arrival on-time numbers of 42% and 66% (in other words, over half of flights departed late, and over one-third arrived late, meaning they didn't make up much time in the air). For another perspective: if we look at "chronica…