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Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

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Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#891

Post by jama211 »

compounding_it wrote: post #55

My 2 cents: There was a time when I accidentally deleted some photos of which I had only one copy. I blamed myself for being stupid not having a copy but also money was tight for additional drives. Then there is this: depending on a service provider and then blaming them for something like this. The problem is that now you are losing trust in service providers (of which there should be little to begin with) and on to…

It’s also possible this person does have some personal or external backups of stuff like the photos, but they’re not going to mention it here as the existence of those doesn’t change the fact that they’ve been extremely wronged. It also won’t help with their developer account etc.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#892

Post by jama211 »

xigoi wrote: post #798
RyanShook wrote: post #694

Earlier quoted context omitted.

Yes, I think they just keep retrying the cards on a regular basis.

Surely the company could trivially detect that?

They try, but a combination of multiple layers of work arounds used by the attackers, and a strong desire not to false positive legitimate voucher buyers means there’s always a way.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#893

Post by jama211 »

thebytefairy wrote: post #568
plutokras wrote: post #237

Earlier quoted context omitted.

I still don't get why my friends and family think gifting a less liquid form of money is better than just giving cash. Gift cards are the best proof against the existence of the homo economicus, that's for sure.

Because it shows some thoughtfulness. 'I know you like x so here's money to spend on that'. Cash looks like you didn't bother.

Also some people struggle to spend money on themselves without guilt. Gift cards absolve that guilt as they can buy that thing without feeling bad about it

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#895

Post by leptons »

xigoi wrote: post #791
leptons wrote: post #675

Earlier quoted context omitted.

And yet all it takes is buying a piece of hardware and installing an app, something that plenty of "normal" people do every day.

I wish I could “just” buy a computer and keep it permanently powered and connected.

A cellphone is a computer that is (typically) permamemtly powered and connected.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#896

Post by browningstreet »

christoph wrote: post #138
userbinator wrote: post #49

To paraphrase an old saying: Live by Big Tech, die by Big Tech. After nearly 30 years as a loyal customer I've heard others say this (and was a "loyal advocate" of Windows for around 2 decades myself), but the reality is they simply do not care. You are merely a single user out of several billion . Many of the reps I’ve spoken to have suggested strange things That almost sounds like some sort of AI, not a human. But…

I think we must have passed peak Apple this week or something… I’ve had Clone Hero running badly on an ancient MacBook for my drums, so I decided to swap it out for an M1 Mini that was collecting dust on a shelf. I did a full erase, but I couldn’t get past its activation lock. At all. This is a piece of hardware I purchased on my credit card, for my company, (luckily) linked to a phone number I control and an email a…

This is what most corporations want, esp for remote employees. I had a work supplied laptop and I couldn’t access via my machine account password. I could login via MFA but I couldn’t reset my local password. They made me initiate the account recovery, wait 8 days, and then I could change the password. I suspect my employer’s account synchronization tools mangled my password or changed it to a password in flux.

In that light, they are fulfilling a use case with greater market value than your conundrum. Is it annoying? Sure. Is it a problem? Debatable. You didn’t recover the passwords on the machine when your employee left. Maybe it’s your problem? Will you get in? Likely and eventually.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#897

Post by ursAxZA »

x3sphere wrote: post #32

It's just insane that a gift card redemption can trigger this. What's the rationale? It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account. But reading horror stories like this is is why I only use the very bare minimum of any of these cloud services. Keep local copies of everything. For developer accounts, I always create them under a separate email…

Gift cards carry a surprisingly high fraud/AML risk. If a code ends up being part of a stolen-card → resale → redemption chain (which is more common than people think), companies like Apple may actually have to lock the entire account. So the trigger might not be arbitrary—it may just be a side effect of how risky gift-card-based payments are.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#899

Post by xigoi »

leptons wrote: post #895
xigoi wrote: post #791

Earlier quoted context omitted.

I wish I could “just” buy a computer and keep it permanently powered and connected.

A cellphone is a computer that is (typically) permamemtly powered and connected.

By “powered” I meant plugged in. Leaving a phone permanently plugged in would be a massive fire hazard.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#900

Post by Ylpertnodi »

tonymet wrote: post #492

I back up regularly using Google Takeout and similar tools, but I don’t think it’s fair to shame this author . Even if you have backups , your recent and essential content and credentials will be locked out . 1% of your content is the most important We all depend heavily on cloud storage and sso . Everything works fine until you are locked out . And using them isn’t fully voluntary. They are necessary for collaborati…

> Every normal person has content in Google , iCloud , OneDrive , Dropbox and maybe more.

So, fallacy aside, the abnormals would be...

a) people that don't tech, and b) people that saw the writing on the wall years ago, and either didn't trust the system and didn'tget into it, or those that did for a while, and got tfo.

?

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