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Ask HN: Is S3 down?

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Re: Ask HN: Is S3 down?

#891

Post by contingencies »

nabla9 wrote: post #499
traskjd wrote: post #205

Earlier quoted context omitted.

Reminds me of an old joke: Why do we host on AWS? Because if it goes down then our customers are so busy worried about themselves being down that they don't even notice that we're down!

Reminds me of an even older joke (from 80's or 90's): Q: Why computers don't crash at the same time? A: Because network connections are not fast enough. (I think we are starting to get there)

These are both pretty good. Added to color fortune clone https://github.com/globalcitizen/taoup

Re: Ask HN: Is S3 down?

#892

Post by Svenskunganka »

ehsankia wrote: post #874
JPKab wrote: post #753

Earlier quoted context omitted.

I've used both Google Cloud and AWS, and as of a year or so ago, I'm a Google Cloud convert. (Before that, you guys didn't at all have your shit together when it came to customer support) It's not in bad taste, despite other comments saying otherwise. We need to recognize that competition is good, and Amazon isn't the answer to everything.

Honestly, if you're a big service that millions of people use, you should not put all your eggs in a single basket and should probably use a mix, in case one of the clouds goes down like in this case.

One of the biggest reasons you go for a cloud is because you don't want to deal with reliability & scaling issues, and there's a premium price attached to that. I think most companies using S3 in this case believed they put their eggs in different baskets when they put their data in there.

Re: Ask HN: Is S3 down?

#893

Post by ucaetano »

nomadicactivist wrote: post #285
kangman wrote: post #59

what's the SLA for s3?

And my favourite part: "To receive a Service Credit, you must submit a claim by opening a case in the AWS Support Center." -- for a company that has built itself on automation, surely you could automate some bill credits based on the SLA.

Does the AWS Support Center also run on AWS?

Re: Ask HN: Is S3 down?

#894

Post by kevan »

mabbo wrote: post #878
primitivesuave wrote: post #610

Earlier quoted context omitted.

The 10% savings of ~$10 does not compare to time/potential business lost, but thanks for the tip :)

> potential business lost My startup's op team had a great discussion today because of this that basically boils down to "if we hit our sales goals, an incident like this a year from now would end our company". Looks like our plans to start prepping for multi-cloud support will be a higher priority.

A low-cost first step is enabling cross-region replication [1].

[1] http://docs.aws.amazon.com/AmazonS3/latest/dev/crr.html

Re: Ask HN: Is S3 down?

#895

Post by andmarios »

BrandonY wrote: post #875
andmarios wrote: post #850

Earlier quoted context omitted.

As far as I understand the S3 API of Cloud Storage is meant as a temporary solution until a proper migration to Google's APIs. The S3 keys it produces are tied to your developer account. This means that if someone gets the keys from your NAS, he will have access to all the Cloud Storage buckets you have access to (e.g your employer's). I use Google Cloud but not Amazon. Once I wanted a S3 bucket to try with NextCloud…

The HMAC credential that you'd use with the S3-compatible GCS API, also called the "XML API", does need to be associated with a Google account, but it doesn't need to be the main account of the developer. It can be any Google user account. I suggest creating a separate account and granting it only the permissions it needs. It'd be nice if service accounts (aka robot accounts) could be given HMAC credentials, that's n…

Thanks for the advice. I think it would be even nicer if the HMAC credentials could be assigned to a specific bucket via an ACL.

I like GCS (and the gsutil tool) but occasionally a S3 style bucket is needed. For example you need a S3 bucket or a webdav server in order to send alerts with images from Grafana to Slack. A minor issue but nice to have if possible without having to deal with Amazon's control panel.

Re: Ask HN: Is S3 down?

#896

Post by synicalx »

WaxProlix wrote: post #368
xbryanx wrote: post #135

Earlier quoted context omitted.

I'm getting the same outage in us-west-2 right now.

Same here, and it's 100% consistent, not 'increased error rates' but actually just fully down. I'd just stop working but I have a demo this afternoon... the downsides of serverless/cloud architectures, I guess.

Heh that "increased error rates" got a chuckle out of me, I guess 100% is technically an increase.

Re: Ask HN: Is S3 down?

#897

Post by omni »

mabbo wrote: post #878
primitivesuave wrote: post #610

Earlier quoted context omitted.

The 10% savings of ~$10 does not compare to time/potential business lost, but thanks for the tip :)

> potential business lost My startup's op team had a great discussion today because of this that basically boils down to "if we hit our sales goals, an incident like this a year from now would end our company". Looks like our plans to start prepping for multi-cloud support will be a higher priority.

> an incident like this a year from now would end our company

I'm genuinely curious, what kind of business are you in that a four hour outage would end the company? High frequency trading or something?

Re: Ask HN: Is S3 down?

#899

Post by DerpyNirvash »

spuiszis wrote: post #884
vacri wrote: post #868

Earlier quoted context omitted.

My experience of support with Google Apps for Business makes me very wary of using anything Google for critical business infra. Google products are nice, but as soon as you hit a problem or edge case, you're on your own in my experience.

Wish I could +1 this more. Any time I get some error, I spend hours sifting through old documentation and forum posts.

Why not just open a support ticket?

Re: Ask HN: Is S3 down?

#900

Post by matt4077 »

bbcbasic wrote: post #858
Taek wrote: post #217

Mass outage like this is exactly one of the things we are looking to avoid by building a decentralized storage grid with Sia. Sia are immune to situations like this because data is stored redundantly across dozens of servers around the world that are all running on different, unique configurations. Furthermore, there's no single central point of control on the Sia network. Sia is still under heavy development, but it…

Oddly, the self promo worked for a Google employee (see the top rated comment by boulos), but not for you.

The google guy pointed out that they are API-compatible (thus easy to run side-by-side) and, most import IMHO, he was humble, self-deprecating, and honest.

This here is insane. The claim that something nobody has ever heard of is more reliable than AWS or Google is the worst possible way to promote the product – even if true.

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