Mortgage companies asking for tips? Hahahaha
Can’t wait to see this prompt at the back atm!
Is tipping getting out of control? Many consumers say yes
871–880 of 1001 posts
Re: Is tipping getting out of control? Many consumers say yes
#872I've just opened a coffee shop in Los Angeles last month, and we don't take tips. We only use self-ordering iPads (I've custom coded an iOS app w/ Stripe Terminal for it), and we don't accept cash either. We've had a few customers baffled by the no-tipping policy, and still insisting that they leave a tip. Some even left cash on the counter or on the table. We had to chase a few of them down to return their money. Al…
Somewhat of a meta-comment but I’m shocked at how many people are complaining about you not taking cash. Has anyone ever walked out of your coffee shop because they only had cash on them? I can’t remember the last time I paid or even saw someone pay cash for anything.
I sometimes did the opposite, when living in Germany. I'm not gonna bother hunting for ATM (and usually pay commission with that) just to have a privilege of spending money at your business.
Re: Is tipping getting out of control? Many consumers say yes
#873Earlier quoted context omitted.
I think tipping at its very best is an opportunity to give a stranger a small gift. I recognize your points -- sometimes it feels like an obligated payment and probably in nearly all cases the capital owning class could and/or should contribute more, but i think you're excluding some optional perspectives. Sometimes I just want to help someone have a nice day by giving them something they didn't expect, like a genero…
Cash is a terrible gift. It shows you don't care. The best Christmas gifts were actual things - not an envelope with $60 in it.
Perhaps, but it can show you care that the person get what they actually want instead of another item for the landfill or something they feel obligated to keep around for when you visit.
Re: Is tipping getting out of control? Many consumers say yes
#874Earlier quoted context omitted.
The US faced a dilemma: Post civil war, many people didn't want to pay freed slaves for their labor. A combination of tipping and converting jobs that were typically held by blacks to unpaid positions provided a solution. It became popular despite attempts to ban the practice. Today, tipped workers in the US are paid, but have a lower minimum wage than normal workers. Source: https://time.com/5404475/history-tipping-…
> Today, tipped workers in the US are paid, but have a lower minimum wage than normal workers. No, they have the same minimum wage as all workers. The employer is liable to pay the employee if tips + earnings from tipped min wage are less than earnings from non tipped minimum wage.
> No, ... The employer is liable to pay
This is incredibly naive, the employer is unlikely to pay the difference despite being liable.
Re: Is tipping getting out of control? Many consumers say yes
#875I've just opened a coffee shop in Los Angeles last month, and we don't take tips. We only use self-ordering iPads (I've custom coded an iOS app w/ Stripe Terminal for it), and we don't accept cash either. We've had a few customers baffled by the no-tipping policy, and still insisting that they leave a tip. Some even left cash on the counter or on the table. We had to chase a few of them down to return their money. Al…
> we don't accept cash either. Not accepting tips is one thing. But not accepting cash means you will never have me as a customer. Edit: I've already walked away from a dozen different food places in airports because of this kind of trash: please install this app, can't pay in cash, can't see a menu without scanning a QR code, use an iPad with shitty touchscreen that I can barely see or use... I just wanted to order…
No cash means no homeless as well, it’s a fraught issue…
Re: Is tipping getting out of control? Many consumers say yes
#876Earlier quoted context omitted.
I love how one person opened a coffee shop which basically operates like every single coffee shop in the world apart from the US , and you guys need a detailed write up, charts, flow charts, tips for the secret sauce :)
The point is, that isn't how coffee shops typically operate in the United States, which is what makes it interesting. Operating a coffee shop without tips has special and unique considerations in the United States - chiefly, how to retain talent and employees when conventional wisdom would say it is better paying to get a job at a traditional tip-based coffee shop, which again, are plentiful in the United States. I w…
This is exactly how Dunkin, McDonalds, and Starbucks operates now that they all have apps. So, the vast majority of coffee places in the US.
Order, pay, pickup, done. No tip expected (though nobody stops you).
Re: Is tipping getting out of control? Many consumers say yes
#877In France, supermarkets now offer to round up the bill to make donations to associations. This way, supermarkets have a good image and, at the same time, they reduce their taxes by donating to associations. It is much better to make direct donations to associations.
This has begun happening in Australia at the self service machines.
Re: Is tipping getting out of control? Many consumers say yes
#878I live in Central Europe and I think our version of tipping makes a lot more sense than what's common in North America. If we receive exceptional service, we pay a little extra - usually 10% or less. Staff doesn't expect to be paid from tips, business owners don't expect their staff to be paid from tips, customers don't have a guilt trip because they feel like if they don't tip generously the staff will be underpaid.…
> U.S. tipping doesn't make any sense from a European point of view.
Because you're thinking about it too hard or otherwise unaware of the inner turnings of the system.
Where it matters, servers are almost their own industry, swapping gigs at this or that restaurant to work with this or that regional manager. The restaurant gets their money from the bill, the server gets their money direct from the customer they helped.
My server goes to a different restaurant -- I go there and keep getting awesome service.
This type of arrangement gets really close to a guildhouse/coop more than a franchise.
In places with less stable relationships (tourist restaurants), asking for tips might be a predatory thing -- or you can see it as paying it forward: "hey person working to get people their demands in a moments notice, I hope this tenner will help you hold that smile in the face of another consumerist monster. Thanks for being a human."
Re: Is tipping getting out of control? Many consumers say yes
#879I've seen a lot of people saying that tipping is uncommon outside the US, and that it's only a thing there because of the wage structure for servers.
But that's never been my experience. Over here in the UK, I almost always leave a tip when eating in a restaurant, as well as when getting food delivered or having a haircut. None of these folks are paid under minimum wage or rely on the tips to survive, they're just offered as a bonus for their service.
And most others I know act the same way. They'll tip those who provide good service almost regardless of the kind of job that's involved.
So is that uncommon or something? Are there really folks here who just... pay exactly what a restaurant charges and no more? Or am I missing something with these whole 'no one tips outside of America' discussions?
Re: Is tipping getting out of control? Many consumers say yes
#880Earlier quoted context omitted.
Remember: this is HN, where the bubble effect is strong. On Hacker News, everybody "knows" that Google Search is useless these days and that Amazon results are all counterfeit junk, even though in the real world I have never heard anyone bring this up and these services are still incredibly popular. It's the same thing with cash: I don't think I've seen anyone pay with cash in years. Even the old people at the grocer…
Remember that this is also an American bubble at times. In Germany, cash is still king. You can't go long without 10€ in your wallet. Tangential: I'm surprised that no one complains about these things. Google Search has become unbearable and Amazon is obviously bad these days. There's no way people aren't getting annoyed by the tech they use every day, yet you're right, no complaints.
> In Germany, cash is still king
In Australia I haven't bothered to take any cash out in about a year, many businesses don't accept cash, and everything still seems to function just fine.