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Is tipping getting out of control? Many consumers say yes

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Re: Is tipping getting out of control? Many consumers say yes

#861

Post by cudgy »

ugh123 wrote: post #376
ntr-- wrote: post #83

> Tipping is about making sure the people who are performing that service for you are getting paid what they’re owed Here in AU we call that "wages". Having to do quick maths while under social pressure and the threat of having your service quality degraded to make up for an employer or state being unwilling to pay workers enough to live might be called "coercion", but certainly it is externalising costs onto the cus…

> threat of having your service quality degraded Or even worse, be publicly outed by a waiter online because they didn't agree with the tipped amount (retrieving your full name from the CC receipt). Happens.

Foolish move. I’ll bet the restaurant owner loves (fires) the waiters for doing this. It hurts the restaurant and the waiters more than the single customer.

Re: Is tipping getting out of control? Many consumers say yes

#862

Post by noduerme »

franciscop wrote: post #860
noduerme wrote: post #829

Earlier quoted context omitted.

I think it's the customer's responsibility to know whether the person directly in front of them is being paid, or relying on the customer to pay. If you go into a strip club in whatever country you are in, do you expect to get a lap dance without tipping the girl? Because she's in the union or being paid by the strip club? Probably not. In some states in America, like New York, waiters are basically like strippers. I…

[deleted; obvious trolling deserves no answers]

Did you ever go to a prostitute? Do you expect her to be paid by the establishment?

You cannot simply say that because you are ignorant of the customs in some place, or you would never go to such a place, that people should not have to learn and abide by the customs if they do go to them.

As with prosties, so with New York restaurants.

As far as leaving coins outside temples... perhaps it was a local contribution thing, but it seemed like the right thing to do.

Re: Is tipping getting out of control? Many consumers say yes

#864

Post by bluedino »

4gotunameagain wrote: post #524
dang wrote: post #216

Earlier quoted context omitted.

You should write a longer piece about your coffee shop! and the process behind it. If you do, you should submit it to HN - and if you do that you should email us (hn@ycombinator.com) because we might put it in the second-chance pool ( https://news.ycombinator.com/item?id=26998308 ).

I love how one person opened a coffee shop which basically operates like every single coffee shop in the world apart from the US , and you guys need a detailed write up, charts, flow charts, tips for the secret sauce :)

You don't tip at Tim Horton's.

Re: Is tipping getting out of control? Many consumers say yes

#865

Post by gwnywg »

I'm not in US, but here in my part of Europe it is common to leave a 10% tip when eating in the restaurant (though nobody will complain if you forget). Some restaurants will collect 10% service fee if table was sat by more than 5 persons.

I quite often order food through apps like wolt or glovo and always think twice when going through "tip" section. First- the app asks for a tip before I receive service (even though uber eats used to state that tip can be cancelled). But what makes me more curious is if courier knows about tip, or is the tip included in fee collected so higher the fee more couriers are interested to take the call..

I also have local pizza shop, whenever I order pizza there I tip delivery guy even though he does not, in any way, makes me to do so. I do it more eagerly if there is bad traffic outside or bad weather, basically being happy not having to drive/walk to collect the food..

Re: Is tipping getting out of control? Many consumers say yes

#866

Post by cudgy »

orev wrote: post #807
swaggyBoatswain wrote: post #526

Earlier quoted context omitted.

100% this Some of these places will also auto add grauituity charges as well for larger parties, and auto select a tip so if you don't look at the bill you could be footing out as much as 40%. Super shady UI practices. I don't want to be guilt tripped in tipping for a baked item for instance, or a chipotle style served food restaurant.

Adding a tip for large parties has been a common practice for decades—long before the current trend of adding tips for everything. Whether you agree with the idea of tips or not, that’s the system we have, and in that system large parties very often take up far more resources at a restaurant than smaller ones. They take more time to leave, they clog up the kitchen (as all dishes need to come out at the same time), th…

I’m not buying this overall. Large groups typically order more alcoholic drinks while they are spending more time, which is hugely profitable for restaurants. Also, the more waiters argument doesn’t hold when there are more people/tables. I agree that bringing out more food at the same time is more effort, but this is not insurmountable.

It’s basically a grift to get more money from the suckling pigs of wedding parties, birthday parties, and corporate dinners. Basically, extract more money from the big spenders. Really hate this practice.

Re: Is tipping getting out of control? Many consumers say yes

#867

Post by kris_wayton »

I recently noticed this on Fiverr.com. I had used it in the past and wasn't ever hit up for a tip. Paid for some work to create some icons just the other day, and the payment flow hits you up for a tip at the end. With wording like "It's customary". And a minimum tip of $5, regardless of the order total, though you can opt out altogether.

Re: Is tipping getting out of control? Many consumers say yes

#868

Post by post_break »

jmckib wrote: post #417
post_break wrote: post #261

I got asked for a tip at an automatic car wash, because the guy was there wouldn't let me put the card into it myself, he wanted to push the touch screen buttons. I looked at him and said no. I hate tips, they aren't tips any more, they are subsidized payroll. I almost never eat at sit down places any more. Pick up orders? No tip. I will tip for a pizza delivery though, it's the one time I feel like it's deserved due…

He may not have even worked at the car wash. That’s a pretty common scam among panhandlers.

Oh he worked there, uniform and all.

Re: Is tipping getting out of control? Many consumers say yes

#869

Post by post_break »

dyno12345 wrote: post #452
post_break wrote: post #261

I got asked for a tip at an automatic car wash, because the guy was there wouldn't let me put the card into it myself, he wanted to push the touch screen buttons. I looked at him and said no. I hate tips, they aren't tips any more, they are subsidized payroll. I almost never eat at sit down places any more. Pick up orders? No tip. I will tip for a pizza delivery though, it's the one time I feel like it's deserved due…

I got prompted for a tip at an auto mechanic at one point

I would only tip an auto mechanic if it were a mom and pop shop and I asked them to do something not the norm to my vehicle.

Re: Is tipping getting out of control? Many consumers say yes

#870

Post by musingsole »

Freak_NL wrote: post #671
inetknght wrote: post #388

Earlier quoted context omitted.

> we don't accept cash either. Not accepting tips is one thing. But not accepting cash means you will never have me as a customer. Edit: I've already walked away from a dozen different food places in airports because of this kind of trash: please install this app, can't pay in cash, can't see a menu without scanning a QR code, use an iPad with shitty touchscreen that I can barely see or use... I just wanted to order…

Mandatory digital ordering and refusing cash just radiates customer hostility to me. It's the opposite of hospitality.

Decisions made for the convenience of the owner, not the customers nor the employees.
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