My work Macbook sometimes drops random characters from the lock screen password input. You hit a key and a black dot does not appear; the password is consequently rejected. It's not exactly this: https://apple.stackexchange.com/questions/458099/macos-lock-... The system is not lagging at all. It's not this: https://mjtsai.com/blog/2023/08/29/mac-wont-accept-correct-l... It's a bit like this, but only for the system p…
Apple's Software Quality Crisis
841–850 of 1001 posts
Re: Apple's Software Quality Crisis
#842Yeah, it’s been a while: - Music (the app, not the service): almost unusable UI/UX, sync problems, two search fields, etc. - Calendar is confusing, glitchy UI. - Mail is a disaster… even the simple search filter doesn’t deliver as expected. - Safari “Inspector”: will swallow async errors, unusable for development. - Control panel: messy, ugly and slow. - Spotlight: was good, doesn’t work so well anymore (web results,…
Re: Apple's Software Quality Crisis
#843I don't think it's changed in any notable way since its initial release in 2019 and it's still beta quality at best. Do they even have people working on it?
Re: Apple's Software Quality Crisis
#844Earlier quoted context omitted.
Linux seems like the opposite to me a slow marathon to achieve perfection. With pipewire, systemd and wayland there's less cruft than ever and you get the best out-of-the-box experience since it's inception.
Woah now, saying something positive about systemd will bring a bunch of crusty greybeards out of the woodwork who want their Linux to be as close to BSD4.4 as possible. Jokes aside, I'm in agreement. Audio was still slightly buggy for me using a Elgato XLR USB interface, but it consistently worked with annoying workarounds. Linux is in a very good place for even normal consumers these days, I'm hoping Valve ends up m…
But like, I don't manage linux servers and stuff so I am sure it sucks in certain very specific ways for people who need to deal with it day in and out.
I remember my young days of using Slackware with init.d. That was hell.
Re: Apple's Software Quality Crisis
#845Earlier quoted context omitted.
Linux seems like the opposite to me a slow marathon to achieve perfection. With pipewire, systemd and wayland there's less cruft than ever and you get the best out-of-the-box experience since it's inception.
I have the occasional annoyance like "VLC has choppy audio for a few seconds after I seek," and "Gnome has gone full douchebag with notifications for everything and removing all the settings." Other than that, though, Ubuntu on any old laptop (expensive thinkpads are my favorite) is my go-to daily driver. Except at work where I'm learning to deal with a (new, shiny, powerful) Macbook that I will use to... connect to…
Re: Apple's Software Quality Crisis
#846I just don't understand why Apple UI designers hate scroll bars with such a passion. It's probably just me, but I feel that many apps on Apple follows the same pattern. For example checkout and compare the scroll bar experience on ChatGPT website (Chrome) between a Mac-book and a Windows laptop.
- designers who come from an advertising/visual design/motion design/packaging/print (although those are a dying breed)/etc background.
Those people care more about how things look in a video commercial or on a giant billboard, and they care about visual aesthetics and making something that catches your eye because it looks really good.
- designers who come from an interaction/HCI/usability/accessibility/etc background
Those people care about things more from a systems point of view, how features will behave across a variety of contexts/modalities, how users come to understand them over time, etc. They had more of a voice in the 80s/90s (Don Norman, Bruce Tognazzini, etc are in that category) but have been increasingly in the minority ever since.
(Designers who come from an industrial design background are a bit of a wildcard - some will put superficial fit & finish above all else, while others really get how good ergonomics, tactility, etc can translate to software).
Honestly, there's value in both. Users will judge a book by its cover, and you want interfaces to look attractive and be compelling - designers from the latter group will be content with designing interfaces that just look like black and white wireframes.
But at the same time, you don't want pure aesthetics to run completely orthogonal to core usability. So it's a balance, and software interfaces are usually worse off when that balance is out of whack.
Anyways, I'll let you guess what category of designers are overrepresented in Apple's ranks. Hint: their current head of interface design comes from a magazine design background.
Re: Apple's Software Quality Crisis
#847Re: Apple's Software Quality Crisis
#848Earlier quoted context omitted.
I was having a similar problem due to company managed profile. IT forced lock-computer and turn off screens on 2 minutes of inactivity. MacOS atrocious window management completely fumbles to restore window positions when external monitors are connected. Meaning _every_ _single_ _time_ I step out of my workstation all my windows would reset back to my laptop screen instead of my external monitor. My solution? Install…
I have a similar issue, but it is about key stroke lagging when entering the password if there are external monitors connected. Eventually I installed caffeine and problem solved :)
So IT not only reduced the security (because I couldn't use a sane setting like 15 minutes of inactivity), but also had 3rd party software running in my user account...
Re: Apple's Software Quality Crisis
#849This has been going on for years. I used to do a lot of iOS development, and have an eye for bugs. Almost every Apple app/service has been regressing in quality. Take basic functionality - a phone app (calling). After certain audio sessions use (calling via WhatsApp) I can’t make regular calls over cellular - the UI app immediately cancels the call. Only reboot helps. Or notes - for many years/iOS versions, they live…
> Sometimes I’m so frustrated, and thinking of my options - it’s either move to Android, or go get hired at Apple with a mandate to fix bugs in various products… Those aren’t options, they’re fantasies. Like dreaming of suing out of existence a company that wronged you, or fixing the world by ruling it, or winning the lottery without playing. Android isn’t perfect either, it’s a different set of frustrations. And why…
I don't see a connection between yearly release cycles and a broken notes application. They shouldn't be doing anything that is particularly affected by such changes and the problem they are trying to solve has been mostly solved for 40+ years now.
While it certainly applies to some things, there's a different, bigger issue happening as well.
My understanding is that Apple outsources loads of software not seen as "critical". I think that's the first place for them to look.
Re: Apple's Software Quality Crisis
#850I had entries disappearing from my Contacts (iCloud). The customer support asked for me to get back when I notice the issue so they could get logs to debug. My best friend contact entry disappeared overnight. I called the representative the day of and told him that the contact disappeared between yesterday night and today morning. His answer was that I needed to pinpoint more accurately when the contact disappeared, because iPhone generates a lot of logs and and engineers don’t have time to go through them. Ah!
Needless to say I stopped storing my contacts with iCloud and my trust eroded. “Funny enough” I also had issues with my Health data, years of it disappeared. Support could not do anything. The data magically came back a month later or so.