Earlier quoted context omitted.
It's also funny considering how here in South America we look at Germany trains (and Switzerland trains) That's very outdated, DB has been terrible for a long time though. Switzerland is still the best though. Here are some stats for 2025: https://chuuchuu.com/2025wrapped Since you have to scroll down quite a bit to get the list of most reliable European trains (with percentage on time): 1. Switzerland 97.8% 2. The N…
As per my other comment, Swiss trains (especially SBB) are not as pleasant as they get credit for. I get a lot that "you know, in other countries it's much worse", and it reminds me of software hosting, where it was normal in the past to be offline occasionally. Then Google et al. came and showed that much more reliability is possible with good engineering. I think there would be a lot of room for improvement.
What I am less able to excuse them for is capacity issues, especially on weekend and Friday trains on popular routes in the Summer. That Zurich Lugano train is packed to the gills most weekends during the summer such that it's standing room only for most of the 2 hour ride. They need to add more trains or at least more cars.
Reliability is not something to complain about. The trains are punctual, that's for sure.