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Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…
Earlier quoted context omitted.
Only because it gained so much attention.
Regardless, if they didn't understand the risks before, surely they do now. The cat's out of the bag. Even if it was a mistake (it never is) this shows how they control YOUR data. I really hope they don't stay.
Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…
Hey, I'm Rob, the CPO at Slack (for real tho, this is my 3rd time posting this so please don't flag :pray:). This was a mistake. We're fixing it. We appreciate you, Hack Club, along with all of you that are Slack users following along :heart:.
Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…
Hey, I'm Rob, the CPO at Slack (for real tho, this is my 3rd time posting this so please don't flag :pray:). This was a mistake. We're fixing it. We appreciate you, Hack Club, along with all of you that are Slack users following along :heart:.
Since you're a nonprofit that teaches coding, it could be a great time to consider self-hosting a FOSS chat tool. Suggestions: Campfire [0] or Zulip [1]. Also, if the data in chat is being held hostage, the org might be using chat wrong. Right tool for right purpose. If starting over, perhaps consider if it would make sense to put that documentation or whatever it is that will get "lost" from Slack into a wiki or rep…
Zulip is awesome. Super easy to self host. Upgrades go very smoothly. Their thread title concept is great (though they are relaxing its requirement lately). The only thing you don't get if you self host is the mobile notifications. This happened recently and it's a bummer but that's what they came up with to monetize the project, as is their right. Paying $5000 for chat is ridiculous to me when such good alternatives…
Hi, I’m Christina, cofounder of Hack Club. We just announced this news to our community, and this post is from one of the teenagers in Hack Club. It’s an accurate description of what’s happened, and we’re grateful to them for posting. Slack changed the terms of a special deal we were given last year to charge us for staff and volunteers (not for every teenager coding), and we built programs around that special rate.…
Hey, I'm Rob, the CPO at Slack (for real tho, this is my 3rd time posting this so please don't flag :pray:). This was a mistake. We're fixing it. We appreciate you, Hack Club, along with all of you that are Slack users following along :heart:.
> We're fixing it
By this you mean making sure something like this won’t happen to ANYONE ever again, right?
I hope so and I hope that you will post about it so that you can somewhat recover from this certified PR disaster.
I had previously considered advocating for your product but sure as hell won’t as long as this situation isn’t thoroughly solved. It also prompts me to look into your other business practices before ever considering speaking positively about you again.
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Totally. I remember a few years ago where every open source or tech group community was on Slack. Today it's almost all Discord. I once even went to a doctor and the staff was using Slack because it integrated with some calendar thing they had. This is 100% gone. Fancy startups are still using Slack but in two I worked at, they migrated to Teams or Google after a while, as soon as they were acquired.
> Fancy startups are still using Slack but in two I worked at, they migrated to Teams How do you fuck up so bad that you make people want to migrate to Teams
It's also not a coincidence that Slack is neutering the ability to access channel history via the API very soon. With a very generous rate limit of 2 requests per minute I believe it was and a max of ~10 messages. This is already enforced for new marketplace apps and will apply to all apps starting in March according to their docs.
I'm surprised GDPR has nothing to say about this. You should have the right to your data, but I suppose that doesn't extend to companies?
This is ironic though, as in the Pro plan they do not offer options to admins to download everything (eg DMs). So as an EU citizen I cannot request all my data, but technically it is the data controller who is responsible for it here (my workspace admin). Not sure how that would fly if somebody took the effort to seriously look into it though.
Also not sure how easy it is for an admin to download and provide me even my data from the public channels in the first place with the current tools. I am pretty sure there is no GDPR compliance overall, but it is probably not trivial to get slack actually accountable for it.
PS It seems the workspace owner has to contact slack about it, and this is for both free and pro plan where downloading direct messages/private channels is not an option by default. [1]
[0] https://slack.com/trust/privacy/privacy-policy
> In general, Customer is the controller of Customer Data. In general, Slack is the processor of Customer Data and the controller of Other Information.
[1] https://slack.com/help/articles/204897248-Guide-to-Slack-imp...