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Amazon Dash

fresh.amazon.com

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Re: Amazon Dash

#81
post #77

Listening to a young child carefully pronounce words for the narration was a bit distracting and slightly irritating. A sentence or so would be fine, but narrating the whole video was an exercise in patience. Or do I just have a cold, black heart?

I think the point was "so simple a child could explain it".

Re: Amazon Dash

#82

For some reason this made me thing of http://en.wikipedia.org/wiki/CueCat

This totally reminded me of CueCat. Despite CueCat being free, it was commonly sold on ebay because it made the cheapest barcode scanner on market. Amazon dash will end up being similarly awesome for hobbiest to hack on.

Re: Amazon Dash

#83
post #54
post #43

Earlier quoted context omitted.

Opening an app is, thankfully, something the tech industry has managed to train the average consumer to do. I'd argue though remembering where you put this thing, or "oh hey the wifi password got changed why isn't the food scanner working?" adds lots more complexity than hitting an app icon. The app route also enables you to have multiple scanners - since the target audience of such a product is probably already heav…

[deleted]

> "I think an advantage of having this decoupled from a smartphone is that you don't have to treat it like a smartphone"

Not to mention the credential waltz you'd have to do in a hypothetical app, in a home of more than 1 person/device, but served by 1 amazon fresh on a single amazon account. [1]

Or 1 person/device who travels between multiple places that are each potentially served by their own Amazon Fresh accounts. [2]

It makes much more sense to just strap one of these to the door of the refrigerator/pantry that it stocks.

[1] Entering/maintaining your amazon credentials on N devices, each having potentially-separate amazon credentials for other services. Good luck keeping that straight.

[2] Home, Work, Weekend Non-profit, Dorm, Family Cabin, etc. A college kid with divorced parents would be a nightmare usability scenario.

Re: Amazon Dash

#84
post #44

Anyone know the battery life/lifetime of these? If it's months, that's a lot more convenient to keep in the pantry. As a kitchen appliance it makes a lot of sense, but I don't have any muscle memory for "charging" appliances.

Here be speculation:

It looks fairly large (plenty of battery room), has no display (not sure about scanner battery usage), and transmits little data over WiFi per use. With it's simplicity, there's no reason they can't use the lowest power MCU and WiFi modules they can find.

All of these have good usability implications, but it looks like battery life was probably also a big design consideration.

Re: Amazon Dash

#85
post #36

Number of steps to scan grocery by phone: 1. Find your phone 2. Unlock 3. Swipe left to home page three or maybe four 4. Visually scan for the AmazonFresh icon and tap 5. Wait for loading 6. Start scanning action 7. Confirm and pay Number of steps to scan grocery by Dash: 1. Get device from drawer or pantry 2. Press one button and scan 3. Confirm and pay For the target demo (30+, married, households with children), o…

most people keep their phone on them most of the day, especially those willing to grocery shop online. i don't feel like finding a phone and pressing maybe, 3 buttons, is any slower than finding some other gadget tucked in a drawer somewhere in your house, and pressing one button. i don't see the point of the hardware here, even though finding an app on my phone is apparently 4 steps.

> some other gadget tucked in a drawer somewhere in your house

It's designed with a loop so you can hook it somewhere handy. They show this in the video at 1m27s.

Re: Amazon Dash

#87

Why is Amazon gold plating their fresh service when they didn't manage to meaningfully expand it since 2007?

They can get it right (figure out how to increase order sizes, order frequency, margins, etc.) and then expand; or they can expand and try to figure all of those things out.

With their main business they chose to grow as fast as possible and are still figuring out profitability. When you're selling electronics with 50% markup that works. Groceries, which have <5% margins, not so much.

Re: Amazon Dash

#88

Number of steps to scan grocery by phone: 1. Find your phone 2. Unlock 3. Swipe left to home page three or maybe four 4. Visually scan for the AmazonFresh icon and tap 5. Wait for loading 6. Start scanning action 7. Confirm and pay Number of steps to scan grocery by Dash: 1. Get device from drawer or pantry 2. Press one button and scan 3. Confirm and pay For the target demo (30+, married, households with children), o…

Not to be a pedant but you're neglecting steps in your Dash algorithm that you implemented in the phone version (possibly creating a visual bias).

Number of steps to scan grocery by Dash:

1.) Find scanner

2.) Turn on scanner

3.) Start scanning action

4.) Find laptop (or mobile phone)

5.) Navigate to browser

6.) Sign in to Amazon Fresh Account

7.) Confirm and pay

I don't honestly think the Dash would provide a discernibly faster experience, but I do believe it would be the option your target demographic opts for simply because the Dash is explicitly designed for this type of task. Just because my phone can turn on the television doesn't mean I won't reach for the remote every time.

Re: Amazon Dash

#89
post #36

Number of steps to scan grocery by phone: 1. Find your phone 2. Unlock 3. Swipe left to home page three or maybe four 4. Visually scan for the AmazonFresh icon and tap 5. Wait for loading 6. Start scanning action 7. Confirm and pay Number of steps to scan grocery by Dash: 1. Get device from drawer or pantry 2. Press one button and scan 3. Confirm and pay For the target demo (30+, married, households with children), o…

most people keep their phone on them most of the day, especially those willing to grocery shop online. i don't feel like finding a phone and pressing maybe, 3 buttons, is any slower than finding some other gadget tucked in a drawer somewhere in your house, and pressing one button. i don't see the point of the hardware here, even though finding an app on my phone is apparently 4 steps.

Amazon is creating services and products based on observed behaviors and needs in households with multiple people. You're making claims about what other people want based on how you feel.

Creating things people want and are willing to give you money for requires paying attention to what they actually do and use -- not just what they say they do, nor how you feel they should be acting.

Re: Amazon Dash

#90
post #77

Listening to a young child carefully pronounce words for the narration was a bit distracting and slightly irritating. A sentence or so would be fine, but narrating the whole video was an exercise in patience. Or do I just have a cold, black heart?

You took the words right out of my mouth. The chirpy music, too, but the kid's "How was that?" at the end tipped me over the edge. It's one thing to be fed a dose of cute, another to have a tonne of it shovelled on you.
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