Earlier quoted context omitted.
All of these are excellent questions. I'll tackle them 1 by 1 (the is to say, we're still working through some of these items, this is just our current methods). 1. How do we handle negotiations: We talk to you, the seller and work to find a fair market price for the car. We have dealership level tools available for this. We come to an agreement on the minimum price you'd take. From there, we negotiate with the poten…
Great, this adds a lot of trust for me! last thing I thought of - how is the communication facilitated? ex: asking questions about the vehicle's history
1. 90% of questions asked about a car are standard (e.g. what's the history, what's the mechanical, is it a clean carfax). We can pre-empt this by having the answer ready.
2. For answers we don't have, it's the standard "let me get back to you" and ask the seller.