81–90 of 121 posts
As soon as Covid was viewed as a serious threat in the US, they immediately put up plexiglass barriers to protect their cashiers. Immediately and not just half assed barriers. They did as good of a job as I would have done if I were the cashier. Then they transformed their stores to have more warehouse space and ran a free curbside pickup service. All of this and they are still the best grocery store in TX if you car…
HEB operates a similar model to Costco in being more expensive to the customer in a subtle way, through desirability. Their products are so interesting and appetizing that I go in with the intention of buying $30 of groceries and leave with a $100 load. Many of these products end up as local memes (tortillas, brisket queso, green sauce) they are so desirable. Wal-Mart is the opposite. I go in to buy groceries and am…
Costco groceries are expensive because you're forced to buy in bulk. You can leave HEB with 1 tube of toothpaste or a single potato. You can't leave Costco with fewer than 5 tubes of toothpaste or several pounds of potatoes. I love Costco and imo they win in a few areas like the butcher, but HEB crushes them in the variety of desirable groceries hands down.
So while I still admire HEB and choose it over anything else, it's on its way down in terms of quality and value.
Haven't been to Central Market (their high end brand) in a while, but it's night and day compared to HEB.
Earlier quoted context omitted.
Same here. After 7 years out of state, I moved back to TX and was at HEB almost every day to marvel at the selection of products and ready to eat foods (was also single).
I haven’t lived in Texas for about 10 years now, anytime my mom comes to visit and she asks “can I bring you anything?” - I always ask her to bring me a couple packages of HEB tortillas. The multiple mentions of the tortillas in this story has me salivating.
I lived closer to WinCo in DFW area and could walk to a grocery store to buy bread or some random grocery item. It was really nice. I don't think Europeans will ever understand how much of a flex it is to be able to walk to a grocery store in Texas.
instead of them being on every corner.
I have a weird affection for good georcery chains. Wegmans, HEB, Giant Eagle, to a limited extent Publix. It's so odd to me that there are areas of the country with nothing like them. It really seems like you just need one good family who decides that they're going to care about how they're set up and make an effort to build a company with the right values.
As soon as Covid was viewed as a serious threat in the US, they immediately put up plexiglass barriers to protect their cashiers. Immediately and not just half assed barriers. They did as good of a job as I would have done if I were the cashier. Then they transformed their stores to have more warehouse space and ran a free curbside pickup service. All of this and they are still the best grocery store in TX if you car…
Earlier quoted context omitted.
I haven’t lived in Texas for about 10 years now, anytime my mom comes to visit and she asks “can I bring you anything?” - I always ask her to bring me a couple packages of HEB tortillas. The multiple mentions of the tortillas in this story has me salivating.
For those that don’t understand: they make them in-house, or more specifically, on-site - not centralized.
HEB is a fantastically ran store, but the quality of many of the goods tends to suffer relative to competition. Things like chicken broth that isn't fake can only be found at the gigantic, brand-new HEB 30 miles away (or at any Kroger). The local HEB built a decade ago seems to be somewhat forgotten by corporate.