81–90 of 100 posts
Good. There needs to be a US-wide law that any method used to sign up for a subscription has to be a valid way to unsubscribe too. If you allow users to sign up online, you should also be required to let them unsubscribe online too. Basically, take the Californian setup, and apply it to the whole US. And pretty much every country in Europe.
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You are describing the current state of Adobe subscription. If you check out the post linked on the deceptive.design page [1], one of the replies states [2]: after the original thread a year or so ago, team made a clearer way to show pricing options to give ppl/teams who buy an annual sub a discount w/o paying it all up front So the clear language is new. And that doesn't touch on the losing access during the current…
I'm describing the state from the screen shots on the site you included. > https://x.com/GergelyOrosz/status/1660907518430699523 This screen shot is too heavily cropped for me to know exactly what the page explained. I'm going to go ahead and assume this was intentional on the part of the x poster. I've been using Adobe subscriptions on an off for several years so before this point and somehow manage to continue to b…
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Take a step back and think of the company who designed this machiavellian scheme and generated this dramatic situation... is this a business relationship with trust and maturity?
"We will give you access to annual pricing discounts but not require you to pay the full year up front" It's not complex or dramatic.
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Yes exactly it's not like it's unlimited downloads we had a fixed amount of images per month
Why is number of images more 'real' than number of users? What is your strategy for all you can eat buffets?
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Yes exactly it's not like it's unlimited downloads we had a fixed amount of images per month
Why is number of images more 'real' than number of users? What is your strategy for all you can eat buffets?
Your comparison is actually more like if you just ordered a regular meal and then shared it between two people which is allowed...
Also I should note that users are a useful concept for businesses so that they can manage usage and things like access control easily but for me I didn't need that so a single user was sufficient.
One time for my small business I shared a login with one of my employees and they tried to get us to buy some sort of Enterprise subscription because they claimed that dozens of IP addresses were logging into the account and when we refused they simply closed our account. We were paying like over $300 per month and not even using the full subscription limits... We ended up finding a cheaper solution and now just use…
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I'm describing the state from the screen shots on the site you included. > https://x.com/GergelyOrosz/status/1660907518430699523 This screen shot is too heavily cropped for me to know exactly what the page explained. I'm going to go ahead and assume this was intentional on the part of the x poster. I've been using Adobe subscriptions on an off for several years so before this point and somehow manage to continue to b…
Nowhere did anyone say people were unable to cancel. What they said was that cancellation fees were hidden, and that access to Adobe products was disabled as soon as a subscription was cancelled, even for periods that were already paid for.
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Maybe now, after they had to pay a $150M fine for using dark patterns and making unsubscribing difficult: https://www.gadgetreview.com/adobe-pays-150m-to-settle-subsc... They did a lot more than just making it hard to cancel, too: https://www.deceptive.design/brands/adobe
Your deceptive design link is literally outlining the plan discussed in the rest of this thread. The first one in your deceptive design was: Adobe: Unclear yearly subscription terms and cancellation fees "Apparently monthly subscriptions, but you are signed up for a year. Cancelling early results in a 50% of remaining months subscriptions being applied as a cancellation charge." Then you click through to look at it a…
And they chased me for months to update my card after I’d cancelled it.
Please stop attacking people’s genuine lived experience of a company’s genuinely bad practice…
Good. There needs to be a US-wide law that any method used to sign up for a subscription has to be a valid way to unsubscribe too. If you allow users to sign up online, you should also be required to let them unsubscribe online too. Basically, take the Californian setup, and apply it to the whole US. And pretty much every country in Europe.
Can they please do this with at&t internet.