Claude.ai down • Hacker News Board

Re: Claude.ai down

#81

Post by tosti » Mon, Apr 13, 2026, 4:30 PM UTC

santoshalper wrote: post #76

mbgerring wrote: post #69

I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision

I am not sure how many people learned it the first time. To be fair, it's really hard to build a business without major dependencies. The key is to assume they will fail and have alternatives available.

It's not like risk management isn't thoroughly researched and studied already

Re: Claude.ai down

#82

Post by binyu » Mon, Apr 13, 2026, 4:30 PM UTC

mbgerring wrote: post #69

I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision

Frontier models being in the hands of a handful companies does not help either. Let's hope that the open weight movement changes that soon.

Re: Claude.ai down

#83

Post by nunodonato » Mon, Apr 13, 2026, 4:30 PM UTC

mbgerring wrote: post #69

I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision

we have a big dependency on AI, both for developers (can survive without it, mostly habits) and internal workflows (very hard to go without it). So we decided to unplug from cloud AI, rent our own GPU and use an open model for both scenarios. We have been very happy with it so far, 60% cheaper and around 50% faster

Re: Claude.ai down

#84

Post by tosti » Mon, Apr 13, 2026, 4:31 PM UTC

burlesona wrote: post #22

ai4mathlogicrsn wrote: post #14

Claude.ai is down… Powered by Atlassian StatusPage. SaaS is dead, but even Anthropic needs SaaS!

The thing about status pages is they have to be up when you're down, and (if your service is non trivial) they have to be able to handle a traffic profile that basically looks like DDOS. So, you're paying for the hosting infra more than the software.

Hosting a static page updated once per minute or so is hardly rocket science.

Re: Claude.ai down

#85

Post by joaohaas » Mon, Apr 13, 2026, 4:32 PM UTC

strongpigeon wrote: post #61

I have to say, I do respect Anthropic's honesty for their status page. Most service provider seem allergic to declaring an outage... It is a weird thing to respect come to think of it... Having an accurate status page should be the baseline, but that's the world we live in.

I can't think of a single big provider that does not provide a status page.

Not a lot of them provide uptime in % values, but Anthropic doesn't either.

Re: Claude.ai down

#86

Post by ValentineC » Mon, Apr 13, 2026, 4:35 PM UTC

dgrin91 wrote: post #12

Getting only one 9 on a major tech provider that is suppose to be one of the flagship AI companies. That paints a picture hard to ignore.

Even AWS's outages were caused by engineers overrelying on AI:

https://arstechnica.com/ai/2026/03/after-outages-amazon-to-m...

Re: Claude.ai down

#87

Post by coprophage » Mon, Apr 13, 2026, 4:36 PM UTC

schmookeeg wrote: post #32

I got 2 500s and quickly popped over to codex since I was just doing documentation and planning work and didn't neeeeeeed claude. He's already back for me. :) To another's point, yeah, it's sad that Claude taking a brief hiatus just halts workflow. I imagine my whole team just started packing for a beach trip. Then again, I suppose if the CPA office computers go down, everyone doesn't dust off giant ledgers and quill…

I love that this has become my competition in the job market

yall hilarious

neeeeeeeeeeeeeeeeeeeeeeeeed

Re: Claude.ai down

#88

Post by saltyoldman » Mon, Apr 13, 2026, 4:37 PM UTC

I've been actively using through all 55 minutes this thread has existed (and an hour before).

Re: Claude.ai down

#89

Post by consumer451 » Mon, Apr 13, 2026, 4:38 PM UTC

Opus 4.6 1M was giving me 500s for around five minutes.

I took the time to stand up and do some stretching. Good use of time.

Re: Claude.ai down

#90

Post by cortesoft » Mon, Apr 13, 2026, 4:39 PM UTC

mbgerring wrote: post #69

I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision

What makes you say it is a bad business decision? It seems to be a fine decision to make for things like AWS, since when it goes down, a ton of websites go down and no one blames the site.

There is no way to know whether it is a good or bad business decision just because they can go down when a third party goes down. For example, if you save $50 million a year by firing half your employees and replacing them with AI, but you lose $10 million a year because your site goes down when Claude goes down, then you made a great business decision.