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Apple update looks like Czech mate for locked-out iPhone user

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Re: Apple update looks like Czech mate for locked-out iPhone user

#81
post #66

Majority of California based companies employee English only or English and Spanish speakers possibly with some Indian language as well. This leads to lots of problems when you are bilingual or bilingual in other languages such as German in French. Neither Apple nor Microsoft under this sort of language swapping well. Never mind rarer languages like Czech or Greek.

I'm a little impressed with Google. Recently the assistant started understanding when I speak Portuguese or when my wife switches to it in a text message. I hadn't had that experience before, the assistants would pick one language and mispronounce the other.

Alexa has an experimental bilingual mode but it's nerfed by its general failure to understand well.

Re: Apple update looks like Czech mate for locked-out iPhone user

#82
post #66

Majority of California based companies employee English only or English and Spanish speakers possibly with some Indian language as well. This leads to lots of problems when you are bilingual or bilingual in other languages such as German in French. Neither Apple nor Microsoft under this sort of language swapping well. Never mind rarer languages like Czech or Greek.

Netflix can't even auto-translate subtitles (in the age of genai where we are close to generating entire movies from scratch). Let alone ever imagine that you'd want to see subtitles in two languages at once.

Language support is still such an enigma.

Re: Apple update looks like Czech mate for locked-out iPhone user

#83
post #55

Earlier quoted context omitted.

That's not really true in any country these days.

Regardless, why should a Vietnamese person be forced to restrict their password to ASCII? If you want to sell your devices in a country, the least you can do is to adopt to the local market. I get that Western cultural dominance makes this hard for some, but I think it should be the bare minimum.

I would also argue the counterpoint : why are the local markets adopting things that are barely functional to them?

As a comparison, if all Vietnamese people had three feet and three arms, would they all be walking around with two left and a single right Nike shoe while wearing a Champion shirt with an extra arm thrust through the sleeve?

At what point do customers and users realize they are responsible for giving consent?

Re: Apple update looks like Czech mate for locked-out iPhone user

#84

> Byrne was hoping that the next update, 26.4.1, would introduce a fix for this, but its release this week has not helped. Even if Apple restores the háček in a future update, wouldn't he still need to unlock the iPhone to install it?

That's what I was thinking, but the phrasing seems to imply that he did update to 26.4.1? Not sure how that was possible.

Re: Apple update looks like Czech mate for locked-out iPhone user

#85

I think the biggest lesson here is to back up. The reason for losing access to the phone is amazingly dumb but it could have fallen down the stairs for basically the same effect. And do your could backups cross-provider. You never know what the "big players" are going to pull, and your lifetime customer value is less than the cost of a single support call.

Biggest lesson is Apple should allow you to downgrade OS, especially on old devices.

Or release some sort of open version once device is EOL'd.

Re: Apple update looks like Czech mate for locked-out iPhone user

#86

> Byrne was hoping that the next update, 26.4.1, would introduce a fix for this, but its release this week has not helped. Even if Apple restores the háček in a future update, wouldn't he still need to unlock the iPhone to install it?

You can always reboot to recovery and install an update that way.

Re: Apple update looks like Czech mate for locked-out iPhone user

#87
post #80

I feel bad for the guy and all the Apple users constantly sharing stories of being mistreated and abused. Stop giving these companies your money and consent. I'm basically numb to it at this point though. Every few days we read on this site small permutations of the same story. Sometimes people here get a little extra backchannel support, but that's a token prize for the jester who made a king chuckle. Then a few mor…

> I feel bad for the guy and all the Apple users constantly sharing stories of being mistreated and abused. Stop giving these companies your money and consent. Here's a challenge: walk into a store and attempt to buy a smartphone that is not iPhone or Android. This is the situation that consumers face. Some alternatives exist, but most consumers are completely unaware of them, because the alternatives have no adverti…

Yes, the phone market is bad. But, you know you don't have to do everything in a phone, right?

Want to take pictures? Use a camera. If it somehow auto updates your photos are still on an SD card.

I get convenience has led everyone to expect their phone to do everything for them, but it's not working. When you're in a pinch you will go to a 7-Eleven and grab food, but everyone would agree that buying everything there instead of real groceries is a terrible strategy. Just because something is convenient doesn't mean it's good.

Re: Apple update looks like Czech mate for locked-out iPhone user

#88
post #66

Majority of California based companies employee English only or English and Spanish speakers possibly with some Indian language as well. This leads to lots of problems when you are bilingual or bilingual in other languages such as German in French. Neither Apple nor Microsoft under this sort of language swapping well. Never mind rarer languages like Czech or Greek.

> Majority of California based companies employee English only or English and Spanish speakers possibly with some Indian language as well [...] Never mind rarer languages like Czech or Greek.

That may be generally true, in this case Apple actually has an engineering team in Czechia that works on biometrics and authentication:

https://zpravy.aktualne.cz/ekonomika/apple-posili-v-praze-ty...

https://jobs.apple.com/en-gb/details/200636301-2611/software...

Re: Apple update looks like Czech mate for locked-out iPhone user

#89

It’s an annoying workaround, but could he connect a USB keyboard (via a USB to lightning adapter) with the ability to enter the character? Does the passcode screen accept input from attached keyboards?

Why can't people read stuff before commenting?

Today's free verse:

Why can't people read stuff before commenting?

Why can't people read stuff before?

Why can't people read stuff?

Why can't people read?

Why can't people?

Why can't?

Why?

?

Re: Apple update looks like Czech mate for locked-out iPhone user

#90
post #80

Earlier quoted context omitted.

> I feel bad for the guy and all the Apple users constantly sharing stories of being mistreated and abused. Stop giving these companies your money and consent. Here's a challenge: walk into a store and attempt to buy a smartphone that is not iPhone or Android. This is the situation that consumers face. Some alternatives exist, but most consumers are completely unaware of them, because the alternatives have no adverti…

Yes, the phone market is bad. But, you know you don't have to do everything in a phone, right? Want to take pictures? Use a camera. If it somehow auto updates your photos are still on an SD card. I get convenience has led everyone to expect their phone to do everything for them, but it's not working. When you're in a pinch you will go to a 7-Eleven and grab food, but everyone would agree that buying everything there…

> I get convenience has led everyone to expect their phone to do everything for them, but it's not working.

It's mostly working, though. For every story of someone experencing a severe problem, there are millions of non-stories of people not experiencing the problem.

Inconveniencing yourself every day just to avoid the rare situation is not necessarily a great life strategy. Furthermore, most consumers are not as aware of these problem cases as we are. They don't expect the worst until it's too late.

Admittedly, failing to back up is just dumb, and everyone should know that by now. On the other hand, nobody should be expecting that a software update will kill their passcode.

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