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LibreOffice and the art of overreacting

blog.documentfoundation.org

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Re: LibreOffice and the art of overreacting

#81

Post by UomoNeroNero »

jorvi wrote: post #59
ozim wrote: post #19

I disagree with take on Wikipedia or Wikimedia there was a lot of trash talk because they were totally obnoxious with their fundraising. I donated once to Wikipedia and then I was getting Jimmy Wales in my mailbox basically like everyday. That actually drove me away from ever wanting to donate to them. Then there was a lot of talking if they really are so much in need of money but that's different topic. In contrast…

I have this same feeling with donating blood (in most EU countries you don't get paid for this so it is completely charitable). If you have donated blood, every 2-3 months they will send you an e-mail for a new donation cycle. That's fine. But if you don't respond, they will send another reminder. Then a text. Then they will call you. Yes, you can just click the "Not this time" button, and click the reason for denyin…

I donated blood for 25 years in Italy (I can’t anymore due to health reasons). Here we have a semi-public organization (AVIS - Italian Blood Volunteers Association) that handles donation and distribution. Zero stress, no “pushy” reminders, everything is completely voluntary. The trick is that by donating blood you receive your blood test results (a very comprehensive panel). It’s a mutually beneficial “do ut des” arrangement that is highly appreciated (and it helped me detect a serious issue at an early stage).

In addition, AVIS is a very community-oriented volunteer association that builds a sense of belonging and awareness.

Organized this way, the system works.

Re: LibreOffice and the art of overreacting

#83

Post by [deleted] »

lynx97 wrote: post #7

I am not sure the author realizes that Wikimedia fundraising is indeed controversial, given that we know how much money they already have. Same applies to Mozilla. But maybe they have their own bubble and are focused on negative reactions to recent announcements?

[deleted]

Re: LibreOffice and the art of overreacting

#85

Post by [deleted] »

jorvi wrote: post #59
ozim wrote: post #19

I disagree with take on Wikipedia or Wikimedia there was a lot of trash talk because they were totally obnoxious with their fundraising. I donated once to Wikipedia and then I was getting Jimmy Wales in my mailbox basically like everyday. That actually drove me away from ever wanting to donate to them. Then there was a lot of talking if they really are so much in need of money but that's different topic. In contrast…

I have this same feeling with donating blood (in most EU countries you don't get paid for this so it is completely charitable). If you have donated blood, every 2-3 months they will send you an e-mail for a new donation cycle. That's fine. But if you don't respond, they will send another reminder. Then a text. Then they will call you. Yes, you can just click the "Not this time" button, and click the reason for denyin…

[deleted]

Re: LibreOffice and the art of overreacting

#86

Post by kartoffelsaft »

I've noticed a very sudden uptick in users of FOSS software being so low trust that they will see a small change, assume it's much larger, and then retreat to some rationalization that it's still bad when shown it's pretty small (slippery slope / boiling frog type arguments). I'm not too familiar with this story in particular but I have been following the Systemd birthdate field controversy, and it's exhausting. I don't even think of myself as that high trust compared to the people taking issue, but it's like they're in a completely different world. Is this actually a trend (in specific, not the general loss of institutional trust) or am I only now paying attention?

Re: LibreOffice and the art of overreacting

#87

Post by TZubiri »

The demand of users is infinite, even if they don't pay, in fact the less they pay the more demanding they may be.

You know when users gang up on Freemium companies that monetize with ads? Acting like ads are the evil of the world, it's just because they want free stuff and don't want to 'pay' with ads.

This is an even more extreme example, they want free stuff and they become entitled to it, it's very common in Open Source, there's this very famous GitHub issue that goes something like "I don't want source code, give me an executable don't bother me with linux stuff..."

User demands are infinite, the more you provide, the more they will complain to you, because you are the ones that solve issues.

Re: LibreOffice and the art of overreacting

#89

Post by josefritzishere »

ozim wrote: post #19

I disagree with take on Wikipedia or Wikimedia there was a lot of trash talk because they were totally obnoxious with their fundraising. I donated once to Wikipedia and then I was getting Jimmy Wales in my mailbox basically like everyday. That actually drove me away from ever wanting to donate to them. Then there was a lot of talking if they really are so much in need of money but that's different topic. In contrast…

The Deletionists drove me away from Wikipedia. Articles keep disappearing. It's a truly bizarre paradigm.

Re: LibreOffice and the art of overreacting

#90

Post by netule »

red_admiral wrote: post #49

They lost me at putting "overreacting" in the title. If that's the way they react to negative user feedback, they deserve more of it. Even Microsoft sometimes caves in if enough people complain - recall is now optional and I believe opt-in; there's noises about maybe not sticking AI in everything and letting you turn it off in future versions.

> They lost me at putting "overreacting" in the title.

I think you just proved their point for them.

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