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Proton spam and the AI consent problem

dbushell.com

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Re: Proton spam and the AI consent problem

#81

Earlier quoted context omitted.

Agree. The number of services i use where the apps continually add new marketing preferences which are defaulted to ‘enabled’ despite the fact that all other preferences are disabled is disgusting and clearly used by some companies to ignore people’s actual preferences. LinkedIn is one of the worst offenders.

control+alt+shift+Win+L

What the fuck lmao

Re: Proton spam and the AI consent problem

#82
I'm with proton on this tbh. It's not a lumo update, it's an attempt to tell people who don't use lumo about it's existence. Maybe it's not something you want to read but an email saying "hey, have you heard of this thing called lumo" is not something you'd send out to existing lumo users

Re: Proton spam and the AI consent problem

#83

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

> I think we must make it clear that this is not related to AI at all

There are clear AI-specific reasons why it's being crammed down everybody's necks.

Namely: someone in management has bet the entire strategy on it. The strategy is not working and they need to juice the numbers desperately.

Re: Proton spam and the AI consent problem

#84

Earlier quoted context omitted.

I believe this is combined with something I call "asymmetry blindness". They may say "but we send an single e-mail per month, this can't be bad". We the users get a barrage of e-mails everyday because every marketing team is thinking we only get their mail, and it makes our lonely and cold mailbox merrier. No, users are in constant "Tsunami warning!" mode and these teams are not helping.

Our subscription product costs less than expensive coffee. Unused RAM is wasted.

I guess the people you quote also missed that not all of us work in Silicon Valley and can afford those expensive coffees every day. I’d like an estimate of how many Nescafé powder coffee cups I’d have to skip per month to use their subscription.

Re: Proton spam and the AI consent problem

#85
post #82

I'm with proton on this tbh. It's not a lumo update, it's an attempt to tell people who don't use lumo about it's existence. Maybe it's not something you want to read but an email saying "hey, have you heard of this thing called lumo" is not something you'd send out to existing lumo users

Over in the Proton subreddit we've been wondering if there is currently some kind of Anti-Proton campaign going on. Constantly people will loudly complain about completely benign things and get lot's of people agreeing with them.

Re: Proton spam and the AI consent problem

#86

Earlier quoted context omitted.

Hey, that sounds like Signal! https://github.com/signalapp/Signal-iOS/issues/4590 >We're not going to remove the reminders. >If you don't want to provide that access, you still don't need to – you can simply tap remind me later once a month (See also: https://github.com/signalapp/Signal-iOS/issues/4373 , https://github.com/signalapp/Signal-iOS/issues/5809 , ...)

Signal is an interesting case study in UX failure. I and a bunch of other tech forward people were on it in its heyday but after they removed SMS support and implemented shitty UX like that nag dialog: Neither I nor a single person I know uses it any more. Everyone is on Whatsapp or iMessage. It may be cryptographically superior, but does that matter at the end of the day if nobody uses it?

Cryptographical superiority aside, Signal doesn't collect personal data, unlike Whatsapp. For me that's the main reason to use it. The UX is good enough, although some points can for sure be improved.

Re: Proton spam and the AI consent problem

#87

I lost all respect for Proton. They've been running ragebait ad campaign on Facebook, maybe also on other media, I don't know that, with that rage especially targeted at Google, spreading fake information and hate.

could you tell more details or links about that ?

Re: Proton spam and the AI consent problem

#88
post #14

Earlier quoted context omitted.

This is illegal practice in the EU

It's illegal in the US too as far as I'm aware. But you missed the part where they clearly stated "it's not marketing" ;)

They go in the junk folder and then get marked and reported as spam.

Re: Proton spam and the AI consent problem

#89
I had a similar issue with Microsoft today. They obviously invented a new "Copilot Newsletter" and subscribed my address to it, without my consent.

I wonder what the legislation says (I'm in Germany). I know that some business related mails are deemed legal, but this seems to clearly cross the line.

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