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A monopoly ISP refuses to fix upstream infrastructure

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Re: A monopoly ISP refuses to fix upstream infrastructure

#81
post #50
post #34

Earlier quoted context omitted.

I was merely pretty sure that the comment was AI generated as I read it. After reading it, I became a lot more confident when I noticed the username above the comment: Gemini 3 . Is this a Wordpress plugin the blog author is using?

My brother ran the article through gemini and left that comment

[deleted]

Re: A monopoly ISP refuses to fix upstream infrastructure

#82

Earlier quoted context omitted.

Makes me wonder if Starlink is an option for OP. It's more expensive than most ISPs, but probably less than 3x what most people pay.

The op showed starlink as a comparison. It was one of several 100Mbit options. Comcast is the only service above the 100Mbit level at 1200Mbit advertised .

100Mbit seems fine? I obviously don't have the full picture for what the OP is doing with their line on a day-to-day basis, but, saying that you're entirely out of options when there is an option that is just slower is a little odd

(I do get that Starlink is also quite expensive if it is not your only serious choice)

Re: A monopoly ISP refuses to fix upstream infrastructure

#83

If OP is reading this, try downgrading to a Docsis 3.0 modem. Docsis 3.1 in Comcast’s deployed infrastructure has severe repeating outage issues when there’s a cracked line somewhere allowing RF leakage into it, that cause a partial 3.1 reset but have no effect on 3.0.

According to the article, it happens on a very specific set of intervals. That's not an RF issue. Downgrading/replacing the device isn't a solution.

There was an irregularly but often transmitting radio antenna tower fifty feet from my home, and the outage duration when an outage occurred was precisely the same each time, because Docsis is very carefully specified in how it starts up. (Don’t remember the duration, sorry.) The outage interval varied based on antenna usage; if OP is suffering a similar circuit break, a continuous transmitter nearby could certainly cause continuous outages at the regular interval “renegotiating, success, assigned channel collision” loop.

Re: A monopoly ISP refuses to fix upstream infrastructure

#84
post #35

If OP is reading this, try downgrading to a Docsis 3.0 modem. Docsis 3.1 in Comcast’s deployed infrastructure has severe repeating outage issues when there’s a cracked line somewhere allowing RF leakage into it, that cause a partial 3.1 reset but have no effect on 3.0.

I think that's probably why they downgraded his speed from 1200 to 700, in an attempt to avoid using the more sensitive channels.

I did not find provisioning speed to have any effect whatsoever on the channels or encoding negotiated by the multiple modems I swapped into the circuit; whether 50, 125, or 1000mbit. It would be logical to do that; perhaps now they do?

Re: A monopoly ISP refuses to fix upstream infrastructure

#85

The comment at the bottom of the article I believe is correct. I believe this because our neighborhood had the same problem. One day my neighbor, frustrated beyond his capacity, and seemingly very high on something, went outside and started ripping infrastructure out by hand and damaging everything else he could find with a hammer. They came out and replaced a lot of the damaged equipment and did a few upgrades. Afte…

Did the neighbor get in trouble or was this a mom-stealing-baby-food-and-diapers kind of witnessing?

Or was it "the neighbor" in the same way that "my friend" has a weed hookup?

Re: A monopoly ISP refuses to fix upstream infrastructure

#86
Infrastructure is difficult. I have to run 2 ISPs these days. FTTP and DOCSIS.

The fiber line is obviously my primary and it's completely flawless when it's working. The problem is that about once or twice a year a utility contractor will break the fiber in my neighborhood and it can go out for up to 2 days. Cellular service is not sufficient to cover. The cable connection is what I use when the fiber goes down hard like that. I don't bother with a multi-WAN router or anything. It's a manual cutover thing. The cable can obviously go down too, but it follows a different path (power lines vs buried). The cable is more likely to go out, but it can be resolved more quickly assuming a localized incident.

I was looking at using starlink for backup, but there are caveats with satellite connectivity in the woods.

Re: A monopoly ISP refuses to fix upstream infrastructure

#87
post #34

The comment at the bottom of the article I believe is correct. I believe this because our neighborhood had the same problem. One day my neighbor, frustrated beyond his capacity, and seemingly very high on something, went outside and started ripping infrastructure out by hand and damaging everything else he could find with a hammer. They came out and replaced a lot of the damaged equipment and did a few upgrades. Afte…

I was merely pretty sure that the comment was AI generated as I read it. After reading it, I became a lot more confident when I noticed the username above the comment: Gemini 3 . Is this a Wordpress plugin the blog author is using?

[flagged]

Re: A monopoly ISP refuses to fix upstream infrastructure

#88
post #79

You need to get someone out there. Just tell them over and over again its an outside wiring problem and demand they dispatch a tech. the tech will have different phone numbers with people that sort of know what they are doing. At least this worked before chat gpt ate the world.

Sounds to me like they already had at least three on-site visits by technicians.

Re: A monopoly ISP refuses to fix upstream infrastructure

#89
post #8

> Xfinity is the only gigabit provider in this area. No competition. No alternatives. I can’t leave. So they don’t have to care. many such cases...

"only gigabit provider". Like those grow on trees. Lots of people would love to have a fraction of that speed.

Once an area has its shit in order regulatory-wise: yes. Here my house org will upgrade from 1- to 10-gbit next month, mostly cause it also bumps the wifi generation to the latest and the cost difference was neglible. Previous hardware was end of life , so we had to change stuff regardless.

Re: A monopoly ISP refuses to fix upstream infrastructure

#90
I had to step back for my own sanity when dealing with similar issues with xfinity, had multiple FCC cases open and they just lied their way through it with no impunity.

OP if you're organizing let me know I have a burning fire passion for xfinity to get their just desserts

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