Isn't this the purpose of a lot of AI? To provide "good enough" alternatives to human labor. Why would anyone expect AI to make things better rather than cheaper or more profitable ?
When a stadium adds AI to everything, it's worse experience for everyone
81–90 of 99 posts
Re: When a stadium adds AI to everything, it's worse experience for everyone
#82I was recently at an events center, that has replaced all of their vending machines with machines that require me to install an app(!) to purchase a product. Literally, didn't take cash or credit - just via app. Per the marketing on the side, this is meant to be for my benefit in order to earn "points" and get offered "deals." I don't think I have to tell you that I did NOT install the app, and just walked further to…
Re: When a stadium adds AI to everything, it's worse experience for everyone
#83Earlier quoted context omitted.
You should've read further. In reality, when getting out first to market, it might be difficult for "AI" to decipher if a user added 1 of 5 available sauces to their chicken wings, so to reduce the likelihood of this error, you remove it until the technology is more mature. Speculative sure, but a strong assumption, and I doubt Mashgin would confirm this.
Its definitely wrong - I've used these exact checkout systems at places with way longer menus than any stadium has ever or will ever have. Even if that wasn't the case, it would still be way too speculative of premise to be worth seriously discussing, especially when the Occam's Razor "they reduced the menu size because its easier, they have a captive market, and why try to make good food when you can just charge $20…
Re: When a stadium adds AI to everything, it's worse experience for everyone
#84Re: When a stadium adds AI to everything, it's worse experience for everyone
#85This is the root problem. When you take people out of the economy, what's the point of having such an economy? Such an economy cannot last indefinitely and will eventually be replaced by one that will.
Re: When a stadium adds AI to everything, it's worse experience for everyone
#86I was recently at an events center, that has replaced all of their vending machines with machines that require me to install an app(!) to purchase a product. Literally, didn't take cash or credit - just via app. Per the marketing on the side, this is meant to be for my benefit in order to earn "points" and get offered "deals." I don't think I have to tell you that I did NOT install the app, and just walked further to…
It's not tech related. Previously, they all did this with various cards. People were walking around with a giant stack of loyalty or store credit cards in their wallet with a rubber band wrapped around it. There is a store I shop at where every purchase, they ask every single customer if they "have a phone number with them", which they can type in on the point of sale device. I've waited behind people trying to remem…
Re: When a stadium adds AI to everything, it's worse experience for everyone
#87Earlier quoted context omitted.
> Imagine if each grocery store self-checkout required a human staff member to scan items, re-arrange things, and confirm checkout. They always have at least one person going between each self-checkout kiosk helping confused and upset customers. Meanwhile, 1 traditional checkout lane is open with a long line. Self checkout is great to use if you know how and have a handful of items, but it sucks with a full cart due…
Australia has had self-checkout in supermarkets and larger retailers for nearly 2 decades now. Usually you will have a single staff member responsible for 4-10 checkouts to override the machine when your product doesn't register a weight, or you move items off the scale too quickly, and it wants them to check it. It generally just works and is a lot quicker if you're just scanning a few items; surprised it hasn't rea…
Re: When a stadium adds AI to everything, it's worse experience for everyone
#88Re: When a stadium adds AI to everything, it's worse experience for everyone
#89Earlier quoted context omitted.
It's not tech related. Previously, they all did this with various cards. People were walking around with a giant stack of loyalty or store credit cards in their wallet with a rubber band wrapped around it. There is a store I shop at where every purchase, they ask every single customer if they "have a phone number with them", which they can type in on the point of sale device. I've waited behind people trying to remem…
That didn't come with all the tracking and privacy implementations though.
Re: When a stadium adds AI to everything, it's worse experience for everyone
#90Earlier quoted context omitted.
That didn't come with all the tracking and privacy implementations though.
But of course they do. A big part of those schemes is to track all people's purchases. They also sold that data.