Live data from Hacker News

Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

arstechnica.com

81–90 of 137 posts

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#81

We bought $700 tickets to see a show we really wanted to see, but ended up being unable to make it. We tried selling it on Ticketmaster, where you can in theory set your own price, or accept their "best offer". Our best offer was somewhere in the neighborhood of $150, and given that it was the night of the show, we accepted it. We paid $54 per ticket in "processing fees" when purchasing, and paid $50 in more "process…

[flagged]

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#82
post #26

Earlier quoted context omitted.

I’m not sure what Ticketmaster has to do with the show experience. But to answer your question, last week. I have another concert tonight

Which one?

Benson Boone

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#83

We bought $700 tickets to see a show we really wanted to see, but ended up being unable to make it. We tried selling it on Ticketmaster, where you can in theory set your own price, or accept their "best offer". Our best offer was somewhere in the neighborhood of $150, and given that it was the night of the show, we accepted it. We paid $54 per ticket in "processing fees" when purchasing, and paid $50 in more "process…

What kind of show sell $700 tickets? Does that include an escort?

So many big shows these days, unfortunately. Not every ticket will be that much, but many of the best seats will.

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#84
post #61
post #13

The real question is, why is TicketMaster allowed to strongarm venues into essentially perpetuating its monopoly forever?

Ticketmaster + venues are incentivized to maximize primary ticket sales. Ticket brokers are generally willing to take on the risk of buying up tickets to events on the primary market and constrain supply to turn a profit on the secondary market. This works because TM and secondary platforms can claim ignorance and control the narrative: “we do our best to prevent bots”/“fans should be free to resell their tickets” Th…

> you can’t resell tickets for more than face value

I believe some states have tried that but it runs afoul of individual rights and first sale doctrine. Once I buy something, it's my property and I'm free to sell it for whatever price I can get.

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#85

Earlier quoted context omitted.

What kind of show sell $700 tickets? Does that include an escort?

So many big shows these days, unfortunately. Not every ticket will be that much, but many of the best seats will.

That genuinely blows my mind. I can't even begin to imagine how a show could be so incredible as to be worth that much, but I guess that just means I'm not the target market.

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#86

We bought $700 tickets to see a show we really wanted to see, but ended up being unable to make it. We tried selling it on Ticketmaster, where you can in theory set your own price, or accept their "best offer". Our best offer was somewhere in the neighborhood of $150, and given that it was the night of the show, we accepted it. We paid $54 per ticket in "processing fees" when purchasing, and paid $50 in more "process…

What kind of show sell $700 tickets? Does that include an escort?

I was stunned by the prices of shows these days. The closest venue used to be $200 for up close, EXPENSIVE seats. Now they're $350 for open lawn. This is only 5 years apart, and the only difference is they use Ticketmaster instead of selling themselves.

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#87
post #49

Earlier quoted context omitted.

By the reasoning of "Now TM owns the venue, they are the promotor, they are the manager(to an extent) and have full control of the tickets, and the secondary market." I would think the artist is 100% at the mercy of TM rather than in on the game. With that kind of control, why would they share with the artist?

Without the artist there's nothing to sell?

I feel like there's always going to be a surplus in artists. I think it would require something like a union of artists to have any kind of leverage in that regard. Maybe something like ASCAP or BMI?

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#88

We bought $700 tickets to see a show we really wanted to see, but ended up being unable to make it. We tried selling it on Ticketmaster, where you can in theory set your own price, or accept their "best offer". Our best offer was somewhere in the neighborhood of $150, and given that it was the night of the show, we accepted it. We paid $54 per ticket in "processing fees" when purchasing, and paid $50 in more "process…

What kind of show sell $700 tickets? Does that include an escort?

I know! Greedflation is out of control. That used to be the cost of decently prized intercontinental plane tickets 6 years ago (not the cheapest!).

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#89
post #4

Hard to care what happens to a company like TicketMaster. As you build your company, ask yourself how they ended up like this. Do you think the founders had this outcome in mind when they started (everyone hating them and seeing them as an evil money grab)? They probably started with a different ethos. A good reminder that what we do can change - we need to instill our values into the basics of everything we build, o…

I go to a few concerts a year and enjoy them, but the only Ticketmaster concert I’ve ever been to was last year. I paid $115 each (with fees!) for good floor seats to see Weezer, Dinosaur Jr, and the Flaming Lips in 2024. The multi hundred or multi thousand dollar event tickets are insane, I’d never pay that much for a concert. I am lucky to have local independent music venues (First Avenue in Mpls, they own a few lo…

I stopped being willing to give money to Ticketmaster years ago, which automatically means that there are entire venues and artists that are off limits to me. That meant I spent more time and money on smaller, independent venues and artists.

And honestly? It really improved my concert-going experience.

Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says

#90

We bought $700 tickets to see a show we really wanted to see, but ended up being unable to make it. We tried selling it on Ticketmaster, where you can in theory set your own price, or accept their "best offer". Our best offer was somewhere in the neighborhood of $150, and given that it was the night of the show, we accepted it. We paid $54 per ticket in "processing fees" when purchasing, and paid $50 in more "process…

What kind of show sell $700 tickets? Does that include an escort?

Michael Rapino, the CEO of Live Nation regularly boasted about how for sports events people take pride in paying thousands of dollars for tickets near the front, and how he wishes it was the same for music.

Live Nation had been engaging in a venue refit programme to make a higher percentage of venue seating - 40% or so - ‘premium’ seating where they can charge far higher rates.

As someone in this thread pointed out the biggest problem with tickets is that (at the top end) musicians certainly but sports teams also sell tickets far below market rates.

It’s a catch 22: if you are a sports team and only sell $1000 tickets you might sell out the show but you alienate your core base who buy lots of other stuff like shirts and caps and beer. If you’re only selling to VIPs you slowly kill what makes your team valuable.

For music it’s harder: for superstar artists you could almost certainly sell out a stadium at crazy prices. But the fans are going to feel gouged and are going to be very vocal and for a lot of musicians that is a red line. There’s been a lot of controversy recently over airline style ‘dynamic’ demand-driven pricing for concerts, and a lot of big name artists have come out against it.

Again, it kills the golden goose. Better to have fans who will pay $100 a ticket every time you tour for the next 20 years whether you are fashionable or not than sell out three years for $1000 a ticket to people who won’t want to buy if you’re not the hot thing.

Post reply on HN