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Dropbox Paper mobile App Discontinuation

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Re: Dropbox Paper mobile App Discontinuation

#81

The way Dropbox has mismanaged Paper over the past decade, and squandered so many opportunities in the productivity tools space, has been one of the most frustrating things to watch. Dropbox bought Hackpad and launched Dropbox Paper a decade ago! Paper was awesome at launch — so much less friction than Google Docs for teams back then — and had a good internal product team behind it, but leadership failed to see the p…

Side note: Why do people like Notion? I just can't get into it. It feels like every time I type, some autocomplete thing pops up and stops my typing. I just went back to the good old Notes app.

As someone who switched from Dropbox Paper to Notion...

There's no question that Paper is a better pure writing experience. If you're viewing Notion as just a note-taking app and nothing else, I think you're misunderstanding what it's for.

For starters, it's way easier to organize stuff in Notion than Paper. This is less a feature of Notion, and more of a terrible limitation of Paper. Paper was stuck with the "files within folders" model. Just the fact that Notion lets you control what shows up in the navigation sidebar was a huge time saver for me. And being able to create pages within pages within pages (which is very different from having sibling documents inside a folder) made it much more flexible for organizing everything.

But the real power of Notion is when you start to treat it as a database builder rather than a note-taking tool. Yes, it's useful for taking notes, but those notes are about something, and with tools like Paper, Obsidian, etc., the thing is always living somewhere else.

With Notion, I was able to make a database of projects and another database of tasks which linked to those projects. Each developer on my team has a custom dashboard showing just the tasks that are assigned to them and currently in-progress. I have a totally different view showing all the projects going on right now. And then each of those tasks have a pretty good (I admit it's not great) note-taking feature. The notes are living within the actual object you're taking notes about, which is totally different from Paper.

I even use Notion for personal stuff. I have a Notion form that my wife and I use to enter things we need to buy next time we're at the store. And there's a view showing the things we need to buy from each separate store with checkboxes next to each one so it's easy to remove them when we're done. There's a separate database listing the movies we want to watch, with a view for all the ones we previously watched, and when. I have a database of cocktail recipes along with ingredient lists (so I can easily filter by ingredient), formulas to calculate different volumes based on how many drinks you're making, a rating system, etc.

Basically, if you look at Notion as a bucket of unstructured notes with a markdown editor, I agree, it's nothing special. But that's not what it really is.

Re: Dropbox Paper mobile App Discontinuation

#82

The way Dropbox has mismanaged Paper over the past decade, and squandered so many opportunities in the productivity tools space, has been one of the most frustrating things to watch. Dropbox bought Hackpad and launched Dropbox Paper a decade ago! Paper was awesome at launch — so much less friction than Google Docs for teams back then — and had a good internal product team behind it, but leadership failed to see the p…

"Thanks for subscribing to Dropbox Pro ianstormtaylor! Would you like to upgrade to Dropbox for Enterprise?"

"Thanks for sharing a file, ianstormtaylor, Dropbox for Business will do some bullshit"

Dropbox was a great product, but a shit company. They have a software platform and core technology that for B2B would readily displace high dollar stuff like managed file transfer and had a good early API that many apps took advantage of. I had a great experience working with them to capture shadow IT use of the product and get it in a managed environment.

But the relentless nagging, even of paying customers, is unserious and stupid. I wouldn't touch the product with a 10 foot pole.

Re: Dropbox Paper mobile App Discontinuation

#83
post #64

I'm continually impressed that Dropbox continues to exist, so long after their primary product offering was so thoroughly sherlocked by the big two B2C companies (Google and Apple) and the big two B2B companies (MS and Google). Especially because I've never worked anywhere that used Dropbox, so they don't have the long-tail life support legacy B2B money keeping them afloat like say, Lotus Notes did. B2C was lost to t…

agree, also I believe box.com was smaller than Dropbox and it seems like they’re still alive, it’s crazy to me.

Re: Dropbox Paper mobile App Discontinuation

#84
post #76

Earlier quoted context omitted.

Dropbox has one key advantage. Block based syncing.

Didn't Google add this in October 2024: https://support.google.com/a/answer/7577057?hl=en The changelog states: "Added support for “differential” uploads. When large files are edited, Drive for desktop will now upload only the parts of the file that changed."

If they did I'm jumping ship. Was literally my only reason for staying on Dropbox

Re: Dropbox Paper mobile App Discontinuation

#85

Earlier quoted context omitted.

Dropbox has one key advantage. Block based syncing.

Okay, but let's say Google implements that. Than Dropbox is toast, right? It's such a shame, because I absolutely believe that simpler products which focus on one thing and do it well are basically always a better user experience (and I personally try to use them wherever possible). But I think the business case is hard.

If they did I'll switch to Google. It's the only reason I use Dropbox over others like OneDrive.

Re: Dropbox Paper mobile App Discontinuation

#86

The way Dropbox has mismanaged Paper over the past decade, and squandered so many opportunities in the productivity tools space, has been one of the most frustrating things to watch. Dropbox bought Hackpad and launched Dropbox Paper a decade ago! Paper was awesome at launch — so much less friction than Google Docs for teams back then — and had a good internal product team behind it, but leadership failed to see the p…

> Paper was awesome at launch — so much less friction than Google Docs for teams back then

Except that you had to have everyone use a Dropbox account. So if you are already in bed with Google as a company, adding Dropbox for everyone might not be such a fun idea.

Re: Dropbox Paper mobile App Discontinuation

#87
In 2020, Dropbox launched “new paper,” which turned the flat list of Paper documents on paper.Dropbox.com into literal files that live in your Dropbox folder. This was a staged rollout. Mine wasn’t migrated until five years later.

For a while, I could edit “paper files” that other team members created, and I could create paper docs on the old version (to the utter confusion of my team members), but I couldn’t create new paper files without duplicating a team member’s doc and deleting the content.

Now when I visit paper.Dropbox.com, all of my “old paper” docs are completely missing and I see an empty list (of what I presume are old-style docs.) :( I have local backups, but like, what’s the point of maintaining two separate services with the same name for five years?

Edit: Apparently my account was migrated in December 2024. I don’t know why the old interface is still accessible to me. A redirect or a message like “Check your ‘Migrated Paper Docs’ folder” would go a long way instead of showing an hauntingly empty list.

(I’m a very early user, signed up before 2008, have 3TB of free lifetime storage from referrals and internship bonuses)

Re: Dropbox Paper mobile App Discontinuation

#88
post #4

So far this year they've discontinued Paper (app), Passwords, Send and Track, Vault and Capture. Incredibly, Vault was discontinued by automatically turning PIN-protected folders into regular unprotected ones! Would be stupid to rely on them for anything other than basic file storage at this point.

I'm still sad what they did to the Mailbox app...

Re: Dropbox Paper mobile App Discontinuation

#89
post #24
post #4

So far this year they've discontinued Paper (app), Passwords, Send and Track, Vault and Capture. Incredibly, Vault was discontinued by automatically turning PIN-protected folders into regular unprotected ones! Would be stupid to rely on them for anything other than basic file storage at this point.

I wrote off paper when they announced (later 2019) that everyone would be migrated to the new storage in a few months and then kept pushing the date out over the next four years. It seemed that they were not allocating any resources to the project. I did check back every year or so for entertainment purposes. Mine was migrated in November of 2024. https://web.archive.org/web/20200615075409/https://www.dropb...

To my best understanding, my old paper documents were just deleted. I can still log into the old paper.Dropbox.com but see an empty list. I assume this means my account was never migrated.

Re: Dropbox Paper mobile App Discontinuation

#90

Earlier quoted context omitted.

Side note: Why do people like Notion? I just can't get into it. It feels like every time I type, some autocomplete thing pops up and stops my typing. I just went back to the good old Notes app.

Edit mode by default is what makes Notion grating for me. Way too easy to unintentionally modify org docs. It badly needs an edit mode toggle button.

It's possible to lock pages in Notion (from the ... menu on the page), which prevents editing without unlocking. Most org-level pages in our workspace are locked. People also typically lock project pages after they ship, for example.
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