81–90 of 134 posts
I must be missing something - didn’t we all learn how to apologize and take responsibility in kindergarten? Granted, easier said than done.
I find most people struggle to do this, and the rest don't even try.
I must be missing something - didn’t we all learn how to apologize and take responsibility in kindergarten? Granted, easier said than done.
You move in better circles than I do. I find most people struggle to do this, and the rest don't even try.
I think this goes for Engineers as well. In fact, I say the biggest skill I want from a SENIOR developer regardless of years of experience is humility. Someone who "cannot do wrong" and is a toxic about it will poison the rest of the team with their toxicity. But the seniors who are more open to feedback even from Junior developers, those are the ones everyone else follows to hell and back because they're there with…
It's also true for all humans.
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You move in better circles than I do. I find most people struggle to do this, and the rest don't even try.
Do you follow their lead, or do you try to set a better example? Does it become harder to do what you know is best?
One of my newish mantras is: "Apologizing is what we expect of 9-year-olds. Older children are expected to make compensations or repairs. Adults are expected to modify their own behavior in the future."
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That, and be careful to avoid a "box-ticking" culture where people rely on systems over independent thought. Also a hard balance.
Mere "box-ticking" in the form of checklists have been shown to greatly cut deaths in clinical/hospital settings. This may or may not apply to your systems.
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Absolutely, EVERYONE needs to figure out how to benefit from their mistakes rather than try to sweep them under the rug. This is one recurring theme I bring up with my kids: If you don't learn from your mistakes, you've made two mistakes. It is really hard to say "I messed up", but you can't live your life acting like you don't make mistakes. Learn from your mistakes, and then move on.
Not so sure. I shot a man in Reno just to watch him die, failed to sweep him under a rug, and now I've got the Folsom Prison blues.
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Will a manager that acknowledges his/her/their mistakes get promoted as frequently, as if when downplaying them?
Depends on if the managers above them are accountable or not. Accountability is the opposite of corruption and both need to come from the top.
IME the gap in management between ICs is accountability. It's easy to say you are sorry, or say things won't happen again but good management, and what I strive to do is hold myself accountable. To me, that means 1. To identify the issue that occurred (especially when you caused it), and much more importantly, 2. Put systems into place that prevent it from happening again. Employees can feel very clearly when a manag…
Also called wishful thinking... Often such measures do definitely not work. There is even an internet law named for this: "When a measure becomes a target, it ceases to be a good measure".