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Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

dcurt.is

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Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#81

Post by josephcsible »

bastawhiz wrote: post #76
josephcsible wrote: post #74

Earlier quoted context omitted.

If you buy a Corolla, pay it off, then a few years later buy a Camry too, and you default on its loan, should they be allowed to remotely disable both of your cars?

They didn't disable his phone, they disabled the services that ran on their servers. Should you still get updates and navigation in both of your cars if you effectively steal the car? I can't think of a case where that would be reasonable. Moreover, cars are much more easily repossessed than phones and laptops.

> They didn't disable his phone, they disabled the services that ran on their servers. Should you still get updates and navigation in both of your cars if you effectively steal the car? I can't think of a case where that would be reasonable.

Society has decided that defaulting on a car loan is not equivalent to stealing a car. This is why you can still go to jail for the latter even though debtor's prisons were abolished.

> Moreover, cars are much more easily repossessed than phones and laptops.

Sure, let's go that route instead. Should they be able to repossess your paid-off Corolla because you defaulted on payments for your Camry?

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#82

Post by SoftTalker »

jsheard wrote: post #25
GuestFAUniverse wrote: post #5

That's why an all inclusive account like the X envisioned by EM is a pretty stupid choice, if you're a customer. Never go all-in, if you cannot win.

It's also why you should never use your Google/Apple/Microsoft/whatever account to log into third-party services when the option is given.

Important ones anyway. I'll use "Log in with Google" if it's sort of a one-off that I don't want to bother setting up an acocunt for and treat it as a throwaway.

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#83

Post by gopher_space »

bastawhiz wrote: post #37
notpushkin wrote: post #26

Earlier quoted context omitted.

They never recieved the trade-in kit. When asked, Apple never replied. And no, it doesn’t make sense for Apple to disable most of the services in case a credit card is past due for a few days.

I'm not sure I believe they never replied. The author missed an email saying their payment wasn't accepted and that all of their services would be disabled, that's pretty serious. I'm supposed to believe Apple just lost the ticket? I'm also not sure why the author didn't follow up: not following up has the direct consequence of being charged a substantial amount of money.

The department that handles these problems is unreachable by phone instead of very interested in edge cases and false positives. That's an intentional choice.

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#84

Post by Spooky23 »

bastawhiz wrote: post #37
notpushkin wrote: post #26

Earlier quoted context omitted.

They never recieved the trade-in kit. When asked, Apple never replied. And no, it doesn’t make sense for Apple to disable most of the services in case a credit card is past due for a few days.

I'm not sure I believe they never replied. The author missed an email saying their payment wasn't accepted and that all of their services would be disabled, that's pretty serious. I'm supposed to believe Apple just lost the ticket? I'm also not sure why the author didn't follow up: not following up has the direct consequence of being charged a substantial amount of money.

The weakest link in Apple’s chain is the return and tradein fulfillment side. They use distinctive boxes for trades and the clown car of couriers — FedEx. Many of the couriers doing pickups at FedEx are private contractors or subcontractors, and their loss rates are high between pilferage and incompetence.

I’ve personally experienced two occasions where iPhones have been stolen in transit by FedEx personnel — one vanished and one, bound for an Apple repair facility in Pennsylvania, was delivered to a residential address a few miles from my city.

In neither case was Apple aware, which was surprising to me as they typically have their shit together. I only realized there was an issue on the one occasion where they were going to charge me for a replacement device, and checking the tracking indicated the phone was delivered to a stay at home mom. The whole process must be outsourced to a meh contractor, and insurance cleans up the mess.

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#85

Post by SoftTalker »

Zak wrote: post #63
edwinjm wrote: post #10

Getting a trade-in credit and then “forgetting about it”. What do you think would happen?

I'd expect a charge to my credit card, or a bill. If I didn't pay the bill, I'd expect another bill and a late fee. Eventually, I'd expect the debt to be transferred to a collection agency which would harass me about it for years and report my nonpayment to credit bureaus. If it was a large enough debt and I ignored all of that for long enough, I might expect to get sued. I would not expect to get locked out of my cl…

Try not paying the rent on a storage unit. After a month or so, you'll find a new lock on the door. Go long enough without settling up (read the lease), and they will sell off the contents.

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#86

Post by benoau »

JumpCrisscross wrote: post #73
benoau wrote: post #64

Earlier quoted context omitted.

Google generates nearly $200 billion a year in ad revenue off those users so I don't think depicting them as a charity is accurate.

> don't think depicting them as a charity is accurate They’re not a charity. But they also don’t owe their users for what’s tendered for free. Where I’d agree with OP is in requiring extensive CS for paying users.

Whenever a company has hundreds of billions in one hand and an excuse not to spend it it is usually a case of "privatize the profits, socialize the costs".

Ban gmail addresses being used for government services, banking, health, utilities etc if they don't want to dip into the staggering profits they generate off these "free" users to guarantee basic rights and recourse from their own systems.

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#87

Post by JumpCrisscross »

benoau wrote: post #86
JumpCrisscross wrote: post #73

Earlier quoted context omitted.

> don't think depicting them as a charity is accurate They’re not a charity. But they also don’t owe their users for what’s tendered for free. Where I’d agree with OP is in requiring extensive CS for paying users.

Whenever a company has hundreds of billions in one hand and an excuse not to spend it it is usually a case of "privatize the profits, socialize the costs". Ban gmail addresses being used for government services, banking, health, utilities etc if they don't want to dip into the staggering profits they generate off these "free" users to guarantee basic rights and recourse from their own systems .

I’d expect Google would love such legislation as it effectively raises the bar on new-entrant competition.

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#88

Post by benoau »

JumpCrisscross wrote: post #87
benoau wrote: post #86

Earlier quoted context omitted.

Whenever a company has hundreds of billions in one hand and an excuse not to spend it it is usually a case of "privatize the profits, socialize the costs". Ban gmail addresses being used for government services, banking, health, utilities etc if they don't want to dip into the staggering profits they generate off these "free" users to guarantee basic rights and recourse from their own systems .

I’d expect Google would love such legislation as it effectively raises the bar on new-entrant competition.

Considering Proton can provide this level of support I doubt it raises the bar very much.

https://proton.me/support/contact?topic=Other

> If you would prefer to contact us without using this form, you can email us at support@protonmail.zendesk.com. You can visit this page for more options.

...those more options:

> You can still contact us directly

> All support requests are handled in-house by Proton, but if you have specific concerns and would like to keep your query within Proton Mail (that is, not using Zendesk), you can email us directly at contact@proton.me.

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#89

Post by JumpCrisscross »

benoau wrote: post #88
JumpCrisscross wrote: post #87

Earlier quoted context omitted.

I’d expect Google would love such legislation as it effectively raises the bar on new-entrant competition.

Considering Proton can provide this level of support I doubt it raises the bar very much. https://proton.me/support/contact?topic=Other > If you would prefer to contact us without using this form, you can email us at support@protonmail.zendesk.com. You can visit this page for more options. ...those more options: > You can still contact us directly > All support requests are handled in-house by Proton, but if you have…

Most of Proton’s users aren’t free.

Re: Apple card disabled my iCloud, App Store, and Apple ID accounts (2021)

#90

Post by benoau »

JumpCrisscross wrote: post #89
benoau wrote: post #88

Earlier quoted context omitted.

Considering Proton can provide this level of support I doubt it raises the bar very much. https://proton.me/support/contact?topic=Other > If you would prefer to contact us without using this form, you can email us at support@protonmail.zendesk.com. You can visit this page for more options. ...those more options: > You can still contact us directly > All support requests are handled in-house by Proton, but if you have…

Most of Proton’s users aren’t free.

What makes you think that?

> Yen says that "at least 95%" of ProtonMail users don't pay for any services.

https://www.axios.com/2021/11/09/privacy-business-booming-pr...

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