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Are people bad at their jobs or are the jobs just bad?

annehelen.substack.com

81–90 of 318 posts

Re: Are people bad at their jobs or are the jobs just bad?

#81
I think a lot of commenters here are projecting this article onto their work lives as tech office workers, but it's really more about the world of unskilled and semi-skilled service/gig workers, like handymen, furniture assemblers, delivery drivers, and so on.

All these things can be true and they reinforce each other: The jobs suck The people willing to do them aren't very happy, skilled or competent The pay is minuscule. And we can't seem to get out of this Nash Equilibrium.

Re: Are people bad at their jobs or are the jobs just bad?

#82
post #3

I have been in the workforce for almost 30 years now and I believe that everybody is getting more squeezed so they don’t have the time or energy to do a proper job. The expectation is to get it done as quickly as possible and not do more unless told so. In SW development in the 90s I had much more time for experimentation to figure things out. In the last years you often have some manager where you basically have to…

as tech gets commoditized the companies are worse, more funding but worse

Re: Are people bad at their jobs or are the jobs just bad?

#83
post #12

> At Fred Meyer, our local Kroger-owned grocery store, a bagger in his 70s put all my frozen items in a normal bag, and my chips in the cold storage bag I’d brought from home. A) Having to work a job (obviously not done out of passion) 70+ is really disheartening B) I don´t understand why this even is something that has to be done by a worker. I bought the groceries. I know where I want my stuff in my bags. Or I just…

[deleted]

Re: Are people bad at their jobs or are the jobs just bad?

#84

Earlier quoted context omitted.

> In the last years you often have some manager where you basically have to justify every thing you do and always a huge pile of work that never gets smaller. So you just hurry through your tasks. This has been my exact experience. Absolutely everything is tracked as a work item with estimates. Anything you think should be done needs to be justified and tracked the same way. If anything ever takes longer than the est…

Absolutely everything is tracked as a work item with estimates. Anything you think should be done needs to be justified and tracked the same way. My grandpa once said something that seemed ridiculous but makes a lot of sense: that every workplace should have a “heavy” who steals a new worker’s lunch on the first day, just to see if he asserts himself. Why? Not to haze or bully but to filter out the non-fighters so th…

That generation had it more together as citizens, and they held on to power for a long time. Postwar all of the institutions in the US grew quickly, and the WW2 generation moved up quickly as a result. The boomer types sat in the shadows and learned how to be toxic turds, and inflicted that on everyone.

Re: Are people bad at their jobs or are the jobs just bad?

#85
post #9

I’ve had similar frustrations with gig economy services. A while ago, i hired someone from TaskRabbit to set up a standing desk. i thought it would be an easy process, but the assembler showed up late. then he had a hard time following basic instructions, and he also left halfway through, saying he had another job to go to. I finished the assembly myself at the end. then i realize these platforms don’t support skille…

>Now I hire local professionals, even if they cost more. Their experience and trustworthiness save me time and frustration. I've found the exact opposite. The deeper the moat the bigger the jerks. I can pick up a guy at home depot who'll bust ass as hard as I will at a very reasonable price. Can't say that (especially the first part) about most professionals. Anything with a license or high capital investment keeping…

We have to learn how to DIY more things. I pretty much don't hire anyone to do anything anymore, because I always end up having to supervise them, they do the work incorrectly, and I have to double check the quality and insist they come back to do it right. So, I'm not really saving any time. At some point, you might as well just do the work yourself because you know it will be done correctly.

Re: Are people bad at their jobs or are the jobs just bad?

#86

Earlier quoted context omitted.

Definitely squeezed. They say AI, but AI isn't eliminating programming. I've wrote a few applications with AI assistance. It probably would've been faster if I wrote it myself. The problem is that it doesn't have context and wildly assumes what your intentions are and cheats outcomes. It will replace juniors for that one liner, it won't replace a senior developer who knows how to write code.

I felt this way with Github Copilot but I started using Cursor this week and it genuinely feels like a competent pair programmer.

I recently tried Cursor for about a week and I was disappointed. It was useful for generating code that someone else has definitely written before (boilerplate etc), but any time I tried to do something nontrivial, it failed no matter how much poking, prodding, and thoughtful prompting I tried.

Even when I tried to ask it for stuff like refactoring a relatively simple rust file to be more idiomatic or organized, it consistently generated code that did not compile and was unable to fix the compile errors on 5 or 6 repromptings.

For what it's worth, a lot of SWE work technically trivial -- it makes this much quicker so there's obviously some value there, but if we're comparing it to a pair programmer, I would definitely fire a dev who had this sort of extremely limited complexity ceiling.

It really feels to me (just vibes, obviously not scientific) like it is good at interpolating between things in its training set, but is not really able to do anything more than that. Presumably this will get better over time.

Re: Are people bad at their jobs or are the jobs just bad?

#87

> Working for UPS is a good job — and that’s part of why UPS workers are good at their jobs. Are UPS workers really better at their jobs? FedEx and UPS seem nearly identical in my area, only DHL is competent.

In my experience UPS is better.

In my neck of the woods, UPS is the absolute best, Amazon depends on which driver is doing the rounds this month, and FedEx you're lucky if your package even arrives at the right house.

Re: Are people bad at their jobs or are the jobs just bad?

#88
Labor laws in the US are outdated, not being updated, and not being enforced.

Companies exist to make money. If the company's environment permits it to exploit people to make money? It'll do it just to not get outcompeted.

Delivery drivers' pay should be higher - the cost of delivery should drive some percent of people choose pickup. Bed assembly being impossible due to the wrong part being sent should cause recourse for the bed assembly company/staff.

Everyone involved is doing their best, but it's a bit dire lately.

Re: Are people bad at their jobs or are the jobs just bad?

#89
post #12

> At Fred Meyer, our local Kroger-owned grocery store, a bagger in his 70s put all my frozen items in a normal bag, and my chips in the cold storage bag I’d brought from home. A) Having to work a job (obviously not done out of passion) 70+ is really disheartening B) I don´t understand why this even is something that has to be done by a worker. I bought the groceries. I know where I want my stuff in my bags. Or I just…

A low stress, easy job like that could totally be done out of choice. A big concern of seniors in my life is fearing cognitive atrophy from lack of social connections.

Re: Are people bad at their jobs or are the jobs just bad?

#90
post #3

I have been in the workforce for almost 30 years now and I believe that everybody is getting more squeezed so they don’t have the time or energy to do a proper job. The expectation is to get it done as quickly as possible and not do more unless told so. In SW development in the 90s I had much more time for experimentation to figure things out. In the last years you often have some manager where you basically have to…

It's almost as if people don't understand what the word "productivity" means. That's all it is, if you hear "x increase in productivity" and it sounds great, it really means : you, the worker, work harder after we fire other people and thus are "more productive" because you did the same out put that 2 people did. Sucker. And we all eat this shit up.
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