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Heroku is down again

status.heroku.com

81–90 of 134 posts

Re: Heroku is down again

#81
post #51

How many times does this have to happen before heroku spreads across multiple regions?

Even if they can't do it right away, they should communicate a plan for how they are going to tackle this recurring issue. That's the whole point behind status.heroku.com / trust.salesforce.com. They are part of a publicly traded corporation with a lot of resources.

Extremely nerve wracking for new startups like ours.

Re: Heroku is down again

#83
post #73

Come on not another power issue, what happened to the generators... and the back up generators that they fixed few weeks back.

The little red ribbon that you pull to get the AA batteries out is stcuk underneath - they are looking for a pen to flick the battery but since everyone switched over to Fire tablets there aren't any pens.

Re: Heroku is down again

#84

Earlier quoted context omitted.

Or if we just built our power grid underground like rational people.

Until earthquakes.

Depending on where you are in the world, earthquakes are much rarer then insane storms. I'm speaking as a Floridian. I'm fairly ignorant on this issue, but would it be that difficult to use one or the other depending on which natural occurrence is more likely? Or is this also a cost issue?

Re: Heroku is down again

#85

MASSIVE Storms in VA area where us-east-1 is. 326,000 customers without power already, worst lightning I have seen in my 20 years of life. Sky is intense blue/green/purple. This is most likely what the issue is

In other words, Amazon's power backups failed again. On the bright side at least they are not running a nuclear reactor.

Re: Heroku is down again

#88

Earlier quoted context omitted.

No matter how powerful we become as a species with our technology, we are still at the mercy of the clouds. Pretty cool if you think about it.

Hopefully one day it will be feasible to host our computing architecture in space and avoid all these terrestrial obstructions.

Until a solar storm hits, and our servers are no longer under the protection of the Earth's magnetic field.

Re: Heroku is down again

#89
post #51

How many times does this have to happen before heroku spreads across multiple regions?

You say this like they can just snap their fingers and provide regional services.

Well, nothing of scale happens overnight.

But anyone deploying a critical application to AWS makes a point of cross-region data replication. Heroku have long known that they lose potential customers to, say, Engine Yard as a result of only hosting at US-East.

One can only conclude that this is a clear business decision on their part. I can hardly believe that Heroku's engineers are incapable of it. Indeed I would be very surprised to learn that they haven't brought up an instance of their platform at, say, US-West, for testing or proof-of-concept purposes.

Of course, productising that is a different matter. Extending the control plane, front end, and pricing/billing systems might have considerable associated project cost. Perhaps they have concluded that the costs outweigh the additional revenue. Or, just haven't got around to it yet.

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