Earlier quoted context omitted.
This is what we need, yeah. I don't have a problem with binding arbitration if parties with equal leverage agree to it, but it should be flat out illegal to require it as terms of employment or part of ToS.
> … or part of ToS. Let’s forget employment for a sec and just look at a product’s terms. Why can’t you just not use the product? “It’s popular” is hardly an excuse for something new if you’re picking the platform. If it’s an existing community and you feel forced to join a closed system with too many rules for your tastes, skip it. The community will suffer and hopefully they change to something you’ll like. But if…
If chat required interoperability like telephones do, this would not be an issue. The government has failed at making proper regulations