Earlier quoted context omitted.
> Ahh, gamers, they're so cute. Poorly-informed over-entitled misanthropes, but cute. As a gamer, I completely agree with you here. The entitlement has grown rapidly over the past 2-3 years, and in my opinion is only hurting those in the industry looking to be adventurous. Something like Minecraft might be the exception, but look at the shenanigans surrounding the Mass Effect 3 ending (which was not as bad as some wo…
The Mass Effect 3 ending was shit. Not artistic, not creative. Shit. A piece of storytelling so completely divorced from the previous narrative tapestry as to make even professors of English literature wince with disappointment. Its only explanations are rushed development or a lapse in creative oversight. On top of being shit, it was not at all what was described by the project leads in interviews or in advertising.…
Games are not exempt from consumer law that requires retailers to give a refund if a product is not as described. Retailers may claim that "their policy" doesn't include that, but the law is superiour to that.
However "not as described" almost certainly does not cover an unappeal ending to an artistic product. It's not the same thing.