Hetzner is one of those "just take my money" services, so more power to them.
Besides, for some reason I always thought they charge hourly but show pricing in monthly format for easier pricing.
Hetzner switches to new billing model
81–90 of 206 posts
Re: Hetzner switches to new billing model
#82[deleted]
Re: Hetzner switches to new billing model
#83Earlier quoted context omitted.
You're looking for the cloud servers: https://www.hetzner.com/cloud/
Sorry for my silliness, so 'cloud' is a new name for 'VPS'?
This rename has been a thing for 10 years now. All the VPS providers jumped on the cloud bandwagon and call themselves cloud.
Re: Hetzner switches to new billing model
#84I have a dedicated server in Hetzner and I don't understand what this means. How do they decide when the server is "used"? Based on CPU allocation? SSH sessions? HTTP traffic? Power? It's easy to shut down virtual servers and continue from the same position. It's not that easy to do the same for servers. The linked page is very unclear about this.
> How do they decide when the server is "used"? If you turned on the server, it's being used.
https://docs.hetzner.com/cloud/billing/faq/
> Do you bill servers that are off?
> Yes. Until you, the customer, delete your servers, we will bill you for them, regardless of their state.
Re: Hetzner switches to new billing model
#85I don't seem capable of actually setting up an account with Heztner and logging in. Their security is so tight, it seems to constantly lock me out. What if I were an actual customer? Yikes. Does anyone else have this issue?
Yep: Dear Mr David Allison After reviewing your updated customer information, we have decided to deactivate your account because of some concerns we have regarding this information. Therefore, we have cancelled all your existing products and orders with us. Best regards Your Hetzner Online Team
That's terrifying. Did they at least give you time to backup your data?
Re: Hetzner switches to new billing model
#86When are they allowing sign ups for third world countries?
Yes, signed up from a 3rd World Country late last year.
Re: Hetzner switches to new billing model
#87Will this cost more for existing customers? What they should have made more clear is, for existing customers - will this be cost neutral or cost more. Ideally, this is cost neutral for existing customer and gives the flexibility of paying partial month for partial usage.
the post says: "Just to make it clear, the montly price you will pay will NOT change, even if you see some short-term changes in monthly totals on your invoices during the transition period."
This is for existing customers. If they offer servers for an hourly rate I would expect prices to up with a priced in setup fee
Re: Hetzner switches to new billing model
#88I don't seem capable of actually setting up an account with Heztner and logging in. Their security is so tight, it seems to constantly lock me out. What if I were an actual customer? Yikes. Does anyone else have this issue?
I had the inverse experience. I setup 5 x $220/month servers and I wanted to make sure my payment method worked, contacted support a couple of times, wanted to make a prepayment or something. No dice, they didn't want to take my money until the billing period closed, luckily everything worked fine. It wasn't their cloud offering though, it was for the dedicated servers (Hetzner Robot), I don't know if that makes a di…
I didn't ask to "take my money", just gave it to them forcibly by wire transfer, it showed up in my account all right.
Re: Hetzner switches to new billing model
#89I have a dedicated server in Hetzner and I don't understand what this means. How do they decide when the server is "used"? Based on CPU allocation? SSH sessions? HTTP traffic? Power? It's easy to shut down virtual servers and continue from the same position. It's not that easy to do the same for servers. The linked page is very unclear about this.
Whatever that means, you will pay more.
No, you'll max pay the same. May pay less.