Slightly related. Netflix is that company that doesn't provide English subtitles in Australia (unless the movie/show's original language is not English), and possibly other native English countries as well. They do provide closed captions however, so that we get helpful captions such as " loud urinating sounds ".
Is that really so problematic, though? It's the same as ABC iView and SBS OnDemand, from what I can tell... Perhaps this is just to comply with local law, then?
Netflix can provide both English subtitles and closed captions (as seen in some Korean shows). They simply choose not to offer them for most English-language titles.