Live data from Hacker News

Launch HN: Loops (YC W22) – Email for SaaS Companies

news.ycombinator.com

81–90 of 141 posts

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#82
I'm in the middle of bootstrapping a SaaS company and spent the last few days evaluating e-mail providers. I think my requirements are really simple, yet I seem to fall outside what most offer. Here it goes:

* A user-friendly WYSIWYG template editor (web fonts = nice to have but not crucial). * An API that lets me set the to-address and the e-mail content in markdown.

How can this pose an edge case?!

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#83
post #79

It looks interesting but where is the pricing section? Do I have to contact you to know how much I will pay? That's a big deal for me

https://loops.so/pricing Click "view pricing tiers" for all tiers up to 100K :)

Must go paid at $50/mo after waitlisting 1000 emails, got it

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#84
post #49
post #38

Earlier quoted context omitted.

Have you thought about integrating with Sendgrid? Eg, if I'm set up on sendgrid NOW and could just plug that in and start using the service. (I'm actually using Mailgun FWIW)

ah so bring your own MTA - that's an interesting idea and would definitely make it easier to switch over. How would you expect pricing to work at that point?

The same? You price per contact not per send after all

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#85
post #82

I'm in the middle of bootstrapping a SaaS company and spent the last few days evaluating e-mail providers. I think my requirements are really simple, yet I seem to fall outside what most offer. Here it goes: * A user-friendly WYSIWYG template editor (web fonts = nice to have but not crucial). * An API that lets me set the to-address and the e-mail content in markdown. How can this pose an edge case?!

How would markdown play in this case?

I would expect API to parse JSON with variables to replace in the templates.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#87
One issue I usually see with these services is related to not being able to send out email campaigns with "dynamic content" pulled from the client's DB or APIs (based on specific user/list segmentations)

Had cases where the exact same campaign or template had to be created multiple times due to the client wanting a slightly different intro/closing or even entirely different products and services promoted based on user/account preferences.

Sure, it could be managed with multiple campaigns/templates/lists but these duplications could easily be avoided by using slightly more advanced "segmentation logic".

This is usually the case where tracking/stats aren't that important but rather making sure the user receives relevant content.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#88
post #87

One issue I usually see with these services is related to not being able to send out email campaigns with "dynamic content" pulled from the client's DB or APIs (based on specific user/list segmentations) Had cases where the exact same campaign or template had to be created multiple times due to the client wanting a slightly different intro/closing or even entirely different products and services promoted based on use…

Sure, you can mostly do that today with saved segments, merge tags and data variables. Would love to understand how we could do better though!

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#90
post #80

This shared inbox approach reminds me of helpmonks.com, but more. This is a neat concept - reminds me in some ways of mailgun when they were able to take a spin on email hosting to allow multiple domains relatively cheap but measure the number of emails. I'll be signing up at least two things I can try it out with. The pricing information seems limited at present - until you realize it says 5000 poeple. Having one mo…

Agreed, will rework pricing after this. You can click “View all pricing tiers” on the pricing page but it should really be visible. Will fix!
Post reply on HN