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Goodbye, Twilio

blog.miguelgrinberg.com

81–90 of 353 posts

Re: Goodbye, Twilio

#81
From the linked AI product page:

> What is digital greatness?

Has no-one in Twilio ever seen Parks and Rec? This is definitely a Ron Swanson thing.

Re: Goodbye, Twilio

#82
post #16

Earlier quoted context omitted.

The campaign stuff is related to legal requirements. Ultimately the texting emailing and calling via APIs wild west is being shut down across the world by a hundred different government and regulatory organizations. Twilio surely has huge headaches in this area.

I wonder if Amazon SNS SMS (terrible naming there!) has the same constraints, I assume not.

https://docs.aws.amazon.com/sns/latest/dg/channels-sms-origi...

Re: Goodbye, Twilio

#83
post #70

Earlier quoted context omitted.

Good. The fact that the FCC refuses to act (and GOP in Congress blockades things like chair nominations (read up on what happened to Gigi Sohn) to ensure inaction) against telcos just allowing spammers to ruin our national communications infrastructure because the pennies they get from them are worth more than all their consumers is an embarrassment to our country.

For Gigi Sohn: https://www.wsj.com/articles/watch-out-gigi-sohn-is-back-sen... > She’s shown unapologetic animus to conservative views, calling Fox News “dangerous to our democracy,” accusing Republicans of suppressing the vote, and describing Justice Brett Kavanaugh as an “angry white man.” She’s also supported progressive attacks on law enforcement, which prompted the Fraternal Order of Police to oppose her nominat…

(Article courtesy of WSJ owned by Rupert Murdoch who has a very large interest in keeping regulators out of the medias money printing machinery, out of ISPs rent-seeking grift, out of conglomerates which own both media companies and ISPs collusion against consumers)

Be doubly sure to read up on how the media AKA vested interest was weaponized against her nomination too.

Edit: here’s an article to get started https://www.theverge.com/23437518/biden-fcc-gigi-sohn-fox-ne... Note that it explicitly mentions Fox News (also Murdoch) so again I don’t have much faith that WSJ is unbiased about this issue. The Verge has some other in-depth articles about Gigi Sohn as well. Pretty ironic that the first response defending the GOP actions is from a source overseen by someone directly responsible for the media campaign against her. It obviously worked.

Re: Goodbye, Twilio

#84
post #78

It seems the MBAs are at it again. https://www.youtube.com/watch?v=P4VBqTViEx4 Twilio is now another Xerox. MBA programs should be illegal. You can thank MBAs for spreading PFAS everywhere, single use plastic, profiteering from insulin, making every American a diabetic by adding sugar into everything, selling glyphosate for residential use, killing all the pollinators, moving all manufacturing to countries with no en…

> selling glyphosate for residential use What's wrong with glyphosate?

There's a lot that can go wrong when unqualified and untrained people are given a powerful pesticide for residential use.

Re: Goodbye, Twilio

#85
I've been playing with Twilio recently, and it's certainly not the lean platform that it once apparently was. In the Java client SDK for example, I count 7 separate Message classes. There are multiple APIs with overlapping functionality; you can send SMS and whatsapps several different ways each. The documentation is likewise byzantine and bloated.

I get that scaling tech organizations is hard (Stripe is another company with abysmal bloat in their APIs) but jfc, get a competent chief architect who is opinionated, please, and aim towards coherency. If you launch a new API that's intended to replace older ones, then stop exposing the legacy APIs in the default SDK.

(That said, better than MessageBird, who don't even have SDK support for the APIs they're promoting as the correct way; on the other hand, their documentation is markedly better than Twilio's).

Re: Goodbye, Twilio

#86

It seems the MBAs are at it again. https://www.youtube.com/watch?v=P4VBqTViEx4 Twilio is now another Xerox. MBA programs should be illegal. You can thank MBAs for spreading PFAS everywhere, single use plastic, profiteering from insulin, making every American a diabetic by adding sugar into everything, selling glyphosate for residential use, killing all the pollinators, moving all manufacturing to countries with no en…

Alright fine. Twilio has largely saturated the communications space. You can now send an API request for a phone call, SMS message, and WhatsApp notification in a lot of countries. If you were calling the shots, what would your next growth move be? What should Twilio expand into?

> If you were calling the shots, what would your next growth move be?

In biology, tissue that keeps growing indefinitely is lethal to the organism.

Re: Goodbye, Twilio

#87
post #5
post #3

Earlier quoted context omitted.

When who got acquired? Twillio? They're a public company, aren't they?

I assume parent is talking about when SendGrid got acquired by Twillio. I had the similar experience with it at that time.

You know, I think this is correct. I was using them to do some Email workflow stuff with Pipedream, and ended up replacing it with my own Gmail SMTP since I'm just emailing myself and it's low volume. Apologies for getting that mixed up.

Re: Goodbye, Twilio

#88
post #73

Earlier quoted context omitted.

Question: What does Twilio do with the profit it does make off those bad actors once it discovers they are bad actors? Probably my top issue with companies like Google which make a ton of money off of crime is... they keep the money from the crime! That's a perverse incentive to at least do a poor job preventing it. I remember visiting the Twilio offices when it was still tiny during a Google Glass related thing. I s…

You have the CEO of a public company come out to play and address a public post, which is pretty cool! Your attacking style of questioning just makes people like Jeff less likely to engage with the community. You could frame the same question in a more constructive style.

(for the record, I didn't downvote you)

Curious, what in GP's question rubbed you the wrong way? To me it seemed like a legitimate question. I'd actually like to know the answer myself because in the end it always comes down to incentives. But maybe I missed some nuance? (not a native english speaker, obviously)

Anyway, hoping for the answer to the question, and that it is taken in a positive way.

Re: Goodbye, Twilio

#89
post #70

Earlier quoted context omitted.

For Gigi Sohn: https://www.wsj.com/articles/watch-out-gigi-sohn-is-back-sen... > She’s shown unapologetic animus to conservative views, calling Fox News “dangerous to our democracy,” accusing Republicans of suppressing the vote, and describing Justice Brett Kavanaugh as an “angry white man.” She’s also supported progressive attacks on law enforcement, which prompted the Fraternal Order of Police to oppose her nominat…

(Article courtesy of WSJ owned by Rupert Murdoch who has a very large interest in keeping regulators out of the medias money printing machinery, out of ISPs rent-seeking grift, out of conglomerates which own both media companies and ISPs collusion against consumers) Be doubly sure to read up on how the media AKA vested interest was weaponized against her nomination too. Edit: here’s an article to get started https://…

Moderates on both sides are adverse to appointing people to executive positions if they are nakedly partisan. These people are supposed to implement the policies written by Congress to their best ability. If the appointee is acting like a politician and not a civil servant, they should consider running for some political position.

Re: Goodbye, Twilio

#90
post #16

Earlier quoted context omitted.

The campaign stuff is related to legal requirements. Ultimately the texting emailing and calling via APIs wild west is being shut down across the world by a hundred different government and regulatory organizations. Twilio surely has huge headaches in this area.

I wonder if Amazon SNS SMS (terrible naming there!) has the same constraints, I assume not.

The carrier terminology for this is "A2P 10DLC", and yes, absolutely everyone is involved.

https://docs.aws.amazon.com/sns/latest/dg/sns-settings-regis...

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