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Why I'm done with Mouser Electronics

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81–90 of 179 posts

Re: Why I'm done with Mouser Electronics

#81

Trying to buy from either Mouser or Digikey from Europe is very misleading. They have European shops in European domain. But when you are going to pay. You get smashed with a ridiculous delivery price and the uncertainty of how much customs will charge you... Wish we had a good alternative rather than having to get components in ebay/aliexpress.

Maybe tme.eu?

Re: Why I'm done with Mouser Electronics

#82
post #58

Wow I am going through the same thing as the author right now. I recently placed an order with Mouser doing side by side comparison shopping with Digi-Key. The last time I used Mouser was 12 years ago in my college days. I thought hey they were good back then let me just compare the prices and Mouser came ahead this time due to the shipping cost. I am just ordering replacement capacitors for an old PC motherboard tha…

3 weeks? You would have gotten them faster directly from China and probably for a lot cheaper. The only reason for me to order from a US based company is faster shipping.

Depending what you're ordering, in my experience Chinese sellers on AliExpress can have issues with counterfeits or with chips obviously removed from old boards being sold as "new". If I want to ensure genuine parts I'll go to Farnell, RS, Mouser, or DigiKey.

Re: Why I'm done with Mouser Electronics

#83

Trying to buy from either Mouser or Digikey from Europe is very misleading. They have European shops in European domain. But when you are going to pay. You get smashed with a ridiculous delivery price and the uncertainty of how much customs will charge you... Wish we had a good alternative rather than having to get components in ebay/aliexpress.

[deleted]

Re: Why I'm done with Mouser Electronics

#84
post #58

Wow I am going through the same thing as the author right now. I recently placed an order with Mouser doing side by side comparison shopping with Digi-Key. The last time I used Mouser was 12 years ago in my college days. I thought hey they were good back then let me just compare the prices and Mouser came ahead this time due to the shipping cost. I am just ordering replacement capacitors for an old PC motherboard tha…

3 weeks? You would have gotten them faster directly from China and probably for a lot cheaper. The only reason for me to order from a US based company is faster shipping.

> The only reason for me to order from a US based company is faster shipping.

The primary reason I will always prefer to buy electronic parts from Digi-key (or similar) or directly from the manufacturer is that I'm substantially less likely to get counterfeits.

Re: Why I'm done with Mouser Electronics

#85
Experience from irregular customer (hobby and education) is that Mouser has not been so bad here in Europe. At least not yet. Haven't used Digikey much because it meant dealing with customs. Haven't checked lately if this has been changed. I've worked professionally with Arrow and it has been nightmare. China just isn't worth of effort – dubious quality with long shipping times. But probably most of the time I've used Farnell (https://www.farnell.com/) and it has been good enough for me.

Re: Why I'm done with Mouser Electronics

#86
I'll just add in that I've placed around 30 orders with Mouser over the past few years and have never really had any trouble.

I only ever order UPS 2nd day, because FedEx loves to find excuses to not deliver packages and UPS Mail Innovations usually makes packages disappear, and I don't really see a good reason to save a few dollars for the package to take 5 times as long to arrive.

The only time I had an issue was receiving the wrong color of LCD once. I can't really place too much fault on them, the manufacturers part number was very hard to read and differed by an easily mistakable letter. They gave me a $60 refund and I didn't even have to send it back.

Re: Why I'm done with Mouser Electronics

#87
post #4

Good to know, thank you. I usually go with Digikey, but occasionally order from Mouser. I'll keep this in my mind for future ordering.

Digi-Key provides such a consistently stellar performance that I simply don't bother checking anywhere else first. Unless it's something I don't mind buying on Amazon.

I also always checked Digi-Key first and then Mouser second if Digi-Key is out of stock on something I need. (Unless it was a TI part; their direct online ordering process is quite nice). But going forward I'll reconsider Mouser.

Re: Why I'm done with Mouser Electronics

#88
post #58

Earlier quoted context omitted.

3 weeks? You would have gotten them faster directly from China and probably for a lot cheaper. The only reason for me to order from a US based company is faster shipping.

What's the best place to order form china?

Honestly? Amazon.

Re: Why I'm done with Mouser Electronics

#89
post #68

Earlier quoted context omitted.

> The only reason for me to order from a US based company is faster shipping. You don't see any service and support benefits? Component QA benefits? (Relevant to your comment and general experience, not so much the specific company in the post...)

> You don't see any service and support benefits? Read TFA?

TFA is talking about an issue with a specific company. It doesn't invalidate what themodelplumber is saying.
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