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Google Cloud Europe service disruption

status.cloud.google.com

81–90 of 153 posts

Re: Google Cloud Europe service disruption

#81

Earlier quoted context omitted.

This was my first thought too. Shows how Google has trained us to expect the worst from them...

TBH, GCP isn't operating like Google does. I'm a long time customer and have only good things to tell so far.

There's some exceptions, like Google Cloud Debugger which is getting shut down at the end of the month (although to be fair there was a long notice period). My team is pretty sad about it going away: https://cloud.google.com/debugger/docs

Re: Google Cloud Europe service disruption

#82

Title is incorrect, this is not a general outage. There are two separate issues: europe-west-9 (Paris) has been physically flooded with water somehow and is hard down. This is obviously bad if you're using the region in question, but has zero impact elsewhere. https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPf... There is a separate issue stopping changes to HTTP load balancers across most of GCP, but it ha…

Wait it's not DNS for a change?

It's still DNS

Droplets Nuking Servers

Re: Google Cloud Europe service disruption

#83
post #76
post #56

Earlier quoted context omitted.

So this is probably too soon, thoughts and prayers for the datacenter operators and staff out there, but are they going to auction off the flooded hardware? Trying to restore a flooded Google rack sounds like a super fun project. Anyone experience with losing an entire DC to flooding? edit: I just Googled it (lol) and this DC has to be brand spanking new ( https://cloud.google.com/blog/products/infrastructure/google.…

I'm not sure what the disk encryption story is in Google Cloud but I'd rather it didn't end up on Ebay. Mind you, "flooded" covers a wide range of possibilities and a surprisingly small amount of water ingress would trip a breaker while leaving the racks in good order.

All data in encrypted at rest, and all hard drives are destroyed on site.

Re: Google Cloud Europe service disruption

#84
post #56

Title is incorrect, this is not a general outage. There are two separate issues: europe-west-9 (Paris) has been physically flooded with water somehow and is hard down. This is obviously bad if you're using the region in question, but has zero impact elsewhere. https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPf... There is a separate issue stopping changes to HTTP load balancers across most of GCP, but it ha…

So this is probably too soon, thoughts and prayers for the datacenter operators and staff out there, but are they going to auction off the flooded hardware? Trying to restore a flooded Google rack sounds like a super fun project. Anyone experience with losing an entire DC to flooding? edit: I just Googled it (lol) and this DC has to be brand spanking new ( https://cloud.google.com/blog/products/infrastructure/google.…

Better than when Planet's DC actually exploded [1].

Restoration is hard when health and safety are in question. Good luck to these ops folks [1] https://www.datacenterknowledge.com/archives/2008/06/01/expl...

Re: Google Cloud Europe service disruption

#85
post #76
post #56

Earlier quoted context omitted.

So this is probably too soon, thoughts and prayers for the datacenter operators and staff out there, but are they going to auction off the flooded hardware? Trying to restore a flooded Google rack sounds like a super fun project. Anyone experience with losing an entire DC to flooding? edit: I just Googled it (lol) and this DC has to be brand spanking new ( https://cloud.google.com/blog/products/infrastructure/google.…

I'm not sure what the disk encryption story is in Google Cloud but I'd rather it didn't end up on Ebay. Mind you, "flooded" covers a wide range of possibilities and a surprisingly small amount of water ingress would trip a breaker while leaving the racks in good order.

> a surprisingly small amount of water ingress would trip a breaker while leaving the racks in good order.

If that were the case they wouldn't be saying "There is no current ETA for recovery," and "it is expected to be an extended outage. Customers are advised to failover to other regions."

Re: Google Cloud Europe service disruption

#86
post #56

Earlier quoted context omitted.

So this is probably too soon, thoughts and prayers for the datacenter operators and staff out there, but are they going to auction off the flooded hardware? Trying to restore a flooded Google rack sounds like a super fun project. Anyone experience with losing an entire DC to flooding? edit: I just Googled it (lol) and this DC has to be brand spanking new ( https://cloud.google.com/blog/products/infrastructure/google.…

I once was a customer of a DC who's roof drainage was clogged, turning it into a lake after a couple of rain storms. It then proceeded to rain inside the DC as the roof started to leak from all the pressure. "Servers are down, I'll head over to the DC" turned into "Um... it's raining _in the DC_. Get me some tarps and get us cut over to the backup in the office". Ah, the glory days of running out of a single co-lo ac…

As someone who has owned two commercial flat roof buildings I cant stress enough that you MUST do inspections of your roof at least twice a year. Especially if you live in a big city. I've had backups caused by kids roofing balls and bottles, stolen purse, dead squirrel, dirty balled up diapers from the neighboring apartment building. City living for ya.

Re: Google Cloud Europe service disruption

#87

Title is incorrect, this is not a general outage. There are two separate issues: europe-west-9 (Paris) has been physically flooded with water somehow and is hard down. This is obviously bad if you're using the region in question, but has zero impact elsewhere. https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPf... There is a separate issue stopping changes to HTTP load balancers across most of GCP, but it ha…

Wait it's not DNS for a change?

What’s more obscure and less tested than figurative plumbing? Literal plumbing!

Re: Google Cloud Europe service disruption

#88
post #85
post #76

Earlier quoted context omitted.

I'm not sure what the disk encryption story is in Google Cloud but I'd rather it didn't end up on Ebay. Mind you, "flooded" covers a wide range of possibilities and a surprisingly small amount of water ingress would trip a breaker while leaving the racks in good order.

> a surprisingly small amount of water ingress would trip a breaker while leaving the racks in good order. If that were the case they wouldn't be saying "There is no current ETA for recovery," and "it is expected to be an extended outage. Customers are advised to failover to other regions."

Starting up a cloud region after a total shutdown is likely an untested procedure with no well known timeframe, even if the hardware is ok.

Re: Google Cloud Europe service disruption

#90

Title is incorrect, this is not a general outage. There are two separate issues: europe-west-9 (Paris) has been physically flooded with water somehow and is hard down. This is obviously bad if you're using the region in question, but has zero impact elsewhere. https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPf... There is a separate issue stopping changes to HTTP load balancers across most of GCP, but it ha…

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