Not really that surprising is it? I'm waiting for the day they send me the inevitable notice to pay more, aka the day I cancel Netflix. They could get away with this if their offering was substantially better than the competitors but thse days it's not. Pumping out complete crap like 'The Floor is Lava' and the 9 millionth cake contest isn't what built their massive customer base. These days when a new hyped show com…
Netflix axing incomplete shows has become like Google killing products: people are starting to become aware of it, and that puts them off picking up new products. It's also self-sabotaging behavior from the point of view of a back catalog. If people know in advance that a show had an unsatisfying ending, they're not going to recommend that people go back and watch it. But then Netflix and everyone else seems to treat…
It's actually really frustrating to see an author continue starting one new series after another rather than finishing any of their existing works. It's probably not as fun or exciting, but it feels like an integral part of bulding trust. If I'm going to get emotionally invested in a series I want it to have a real ending.
In Japan it's very common for a series to get a single anime season, but if you're really invested in the story you can continue reading the light novels. But if a story is a Netflix Original, there's no source material you can turn to when the series gets cancelled.