4 Billion requests per month involving 1 Petabyte of traffic doesn't seem like a "small SAAS", at least packet-wise. If its small revenue-wise, addressing that is a business concern as important as having your platform throttled for using the cheapo economy edition tier of whatever you've signed up for with Cloudflare. Did Cloudflare issue any formal communication with you warning about usage and how it violates contractual terms, or did they "ban" you out of nowhere?
Small SaaS banned by Cloudflare after 4 years of being paying customer
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Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#82Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#83[deleted]
Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#84Sad it happened. This highlights why it is important to reduce your exposure to external services. Right now I just deploy on bare metals servers and are ready to move them if need to. As they say, there's no cloud - just someone's else' computer
Do you manage your own global CDN network?
Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#85What even is the restriction on returning JSON? One of the examples is explicitly how to return JSON https://developers.cloudflare.com/workers/examples/return-js... From the terms > 2.8 Limitation on Serving Non-HTML Content > The Services are offered primarily as a platform to cache and serve web pages and websites. Unless explicitly included as part of a Paid Service purchased by you, you agree to use the Services…
Seems like my account was restricted due to https://www.cloudflare.com/en-gb/supplemental-terms/#cloudfl ... 2.Cloudflare may, with or without notice to you and without liability of any kind, temporarily limit your storage and/or the number of requests you can make or receive using the Developer Platform for any reason (in its sole reasonable discretion), including without limitation, if processing such requests woul…
Unless you saw a huge spike I feel like not letting you know before is totally unacceptable.
Also, while that's in the terms that's a generic get out clause I know they need but doesn't at all help you figure out what services are ok.
Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#864 Billion requests per month involving 1 Petabyte of traffic doesn't seem like a "small SAAS", at least packet-wise. If its small revenue-wise, addressing that is a business concern as important as having your platform throttled for using the cheapo economy edition tier of whatever you've signed up for with Cloudflare. Did Cloudflare issue any formal communication with you warning about usage and how it violates cont…
Sounds like OP has spoken with cloudflare previously about their usage/cloudflare services, likely looking to upgrade by the sounds of it but sales maybe gave the impression OP was ok on current level of service.
> I would fully understand that I am required to upgrade, but why not sending me an email before shutting down my business completely? I even asked about such scenario on zoom meeting I had with their Sales and they said it will never happen
Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#87Maybe they booted you because your business model is to use Cloudflare to repeatedly and aggressively scrape data from cryptocurrency exchanges and then resell it for hundreds of dollars a month. Sounds like an abuse of their terms of service to me.
Is that illegal or something?
It doesn't have to be illegal to be against the terms of service. Cloudflare can decide how they wish their service to be used.
Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#884 Billion requests per month involving 1 Petabyte of traffic doesn't seem like a "small SAAS", at least packet-wise. If its small revenue-wise, addressing that is a business concern as important as having your platform throttled for using the cheapo economy edition tier of whatever you've signed up for with Cloudflare. Did Cloudflare issue any formal communication with you warning about usage and how it violates cont…
I worked for a large bank, my internal backend would receive couple orders more requests from other internal apps and users and probably similar traffic.
It is very easy (relatively) to build a SaaS platform that serves this amount of traffic and this can be done by even a one determined individual or a small startup team.
I don't think it is useful to measure the size of the company in the amount of requests they are serving. Revenue/number of employees are much better measurements saying more about the type of things that are/can be happening. They may have relatively low margins per request and need to get to 4B to get by to pay for couple salaries?
Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#89[flagged]
Re: Small SaaS banned by Cloudflare after 4 years of being paying customer
#90Earlier quoted context omitted.
Seems like my account was restricted due to https://www.cloudflare.com/en-gb/supplemental-terms/#cloudfl ... 2.Cloudflare may, with or without notice to you and without liability of any kind, temporarily limit your storage and/or the number of requests you can make or receive using the Developer Platform for any reason (in its sole reasonable discretion), including without limitation, if processing such requests woul…
Unless you saw a huge spike I feel like not letting you know before is totally unacceptable. Also, while that's in the terms that's a generic get out clause I know they need but doesn't at all help you figure out what services are ok.
No huge spikes at all, so not sure what triggered it.