I'm kind of amazed at some of the completely unsympathetic responses on here and on the original article. There are two distinct issues I see here: 1) whether or not Moglen's tone/attitude was appropriate, and 2) if his arguments were valid. Personally I think he was a bit harsh on her and could have at least expressed his feelings in a more diplomatic manner. She's a journalist calling about a story, not someone on…
It usually is, until it isn't. By then, it's too late.