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Americans duped into losing $10B by illegal Indian call centres in 2022: report

timesofindia.indiatimes.com

81–90 of 504 posts

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#81

A lot is caused by the forwarding services that mask the numbers. Really each should be held liable for any damages.

That’s a good thought. I wonder if there is an aggressive us attorney that could tie the forwarders to the scam with some kind of RICO charges.

(My entire understanding of law comes from law and order so take what i said with a grain of salt)

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#82
I once had an issue with Microsoft at work and had to get MS support to help me. They literally called me on the landline and asked for remote control of my computer. It was totally legit.

Still I felt uncomfortable and asked for a Teams session with screensharing instead (and not remote access), but this 'was not possible'.

So, how are people to distinguish between 'fake' calls and real ones if companies still use such shitty techniques?

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#83
post #25

Set your phone to silence unknown callers. Completely eliminated the issue for me, along with any other random goofball trying to call me.

Just hope your life partner doesn’t lock themselves out of the house and try to call you from a polite strangers phone.

I assume in the parent they still accept voicemails. I'm sure your partner would be aware of your policy of not picking up unknown numbers and think to leave a voicemail in this situation.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#84
These days whenever I hear Indian voice, I just reject call. They way they target grandparents is surreal. One day they told my my friends parents that their children is in accident and they have to pay in gift cards. It is so distressing to elderly people.

US must take strict actions and call out India publicly. Elderly people are weak, education isn't going to solve the scam problem. Scammers must be punished harsly. They erode the trust in system.

Also, Indian government is not doing anything. In many places like Kolkata, scammers can get away easily by bribing police. Our phone are being redirected to India, and they can abuse our phone number. I wish, the US government passes strict rules and regulations to keep these scammers in check.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#87

A lot is caused by the forwarding services that mask the numbers. Really each should be held liable for any damages.

I think for that to be meaningful, there would need to be some mechanism to prevent fly-by-night operations formed to isolate the liability.

Maybe requiring them to post a large bond (proportional to the liability) and/or have insurance?

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#89

It's mind-boggling that the United States allows this kind of thing to happen. In the EU I get maybe one spam call every couple of months. From the stories you hear from Americans on HN, Americans get multiple spam/scam calls a day, and the vast majority of their inbound calls are spam/scams. What is going wrong in the US that isn't going wrong in the EU? Language barrier? Regulatory capture?

It's mind boggling that such a high amount of people are willing to pay up whenever they get a call or email
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